Family: Kids 18 and under Stay Free.
Discover a Big Island hotel like no other - Hilton Waikoloa Village. A destination in itself, this impressive property is nestled within 62 oceanfront acres, offering breathtaking tropical gardens and abundant wildlife. Explore this waterfront resort by sleek air-conditioned trams or mahogany canal boat rides. Or take a leisurely stroll along flagstone walkways flanked by Polynesian and Asian artwork.
The comfortable rooms and elegant suites are spread among three architecturally unique towers. The beautiful grounds and scenery of this resort can be enjoyed from the private lanai of every room. The exceptional Big Island, Hawaii accommodations make up 1,240 guest rooms and suites, featuring art treasures and antiques, with furnishings that are refined yet relaxed. Delight in experiencing the Spirit of Aloha in a beautiful oceanfront setting.
Discover the pure enjoyment of the water at this impressive Waikoloa beach resort. Offering a choice of swimming pools in truly distinctive environments, this resort provides perfect recreational opportunities. The unique salt-water lagoon is set along a soft, white-sand beach, the ideal setting for undeniable relaxation, featuring an array of water sports. Take pleasure in the pools and beach, and enjoy the only interactive dolphin program on the island. Delight in all this exceptional Kohala Coast hotel has to offer, a brilliant destination for making memories to last a lifetime.
A culinary adventure awaits you at Hilton Waikoloa Village, offering the best Waikoloa restaurants. Discover an abundance of dining options ranging from savory island inspired dishes to exotic Japanese delicacies. Savor favorites like perfect grilled steaks and the freshest island seafood. Our charming Waikoloa Hawaii restaurants offer outdoor dining with casual fare to please all tastes.
Experience award-winning dining, world-class shopping, and an extensive array of activities ranging from tennis, and the only interactive dolphin program on the island. Delight in all this exceptional Kohala Coast hotel has to offer for even the most discriminating traveler.
Immerse yourself in island culture and tradition at Hilton Waikoloa Village - a truly inspired destination, offering an authentic Hawaiian experience in an unforgettable oceanfront setting.
General Policies & Fine Print
Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Local calls and 800 access calls
- Internet Access/Wi-Fi Access in guest rooms and all public areas
- In-Room PlayStation 3 Console with unlimited movies and games
- Daily cultural activities including Lei Making, Hula, and Ukulele Lessons
- 20% discount on Lagoon Beach Toys (non-motorized)
- Keiki Pool Activities & Scavenger Hunt-Schedule listed on the back of Resort Activities Guide
- Fitness or Yoga Class at the Kohala Spa; One class per person, per day from the existing fitness schedule. Space is limited and reservations are recommended.
- Pool Toy inflation at Kona Pool and Lagoon Beach recreation desks. Inflatable pool toys will be available for purchase or guests may bring their own.
- Big Island Bird Talk with resident wildlife specialist. Daily at 10AM in the Main Lobby. The talk will last approximately 30 minutes and reservations are not required.
- Complimentary Photo Session and receive ONE (1) 4”x 8” photo. To schedule session, please visit the Resort Photography Desk located in the Main Lobby, next to Kona Tap Room
The above list may not be comprehensive. Mandatory hotel-imposed charges may not include tax and are subject to change. The hotel can provide current charge and inclusions when you check-in.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 9806 reviews
Not for Couples
In short, we were here on a promotion and we still left early. We stayed here for part of our honeymoon based on an insane deal (we should have known better) that included 5 nights at the resort plus 6 days of rental car. NOTE: we were staying here as a couple on their honeymoon - if you have kids this review probably isn’t for you. We were mid-honeymoon planning and looking for a resort to go to and the woman on the phone through booking a separate stay through the Hilton Honors phone line when we were offered the promotion for $700. She immediately recommended this hotel - clearly she’s never been here. This hotel is basically Hawaiian Disneyland. Pros: - the grounds are beautiful - the Nui Italian restaurant was delicious - beautiful locations across the Resort to view sunset, but it’s Hawaii so it should be beautiful! Neutral: - the food is generally overpriced (but fine, it’s an island) but is all quite tasty. Cons: - if you book through a Hilton Honors promo (or any other way) and get stuck in the Ocean Tower, beware. It’s a room straight out of 1997. Lack of lighting and all. The hope is to upsell you during the Vacation Club presentation (those rooms were absolutely gorgeous) - the Resort is HUGE. Way too big. Everything is a 10-15 minute walk away (we’re quick walkers). There’s a monorail which is crazy slow but also just totally ruins the tropical aesthetic as you’re enjoying the ocean view, a train goes by. - it’s a pay to play Resort. Your daily, $75 Resort fee is basically worthless. You get 20% off at the small crafts rental ($40/hour for a SUP) in a small man made lagoon. - there’s no real beach - it’s manmade and faces the breakfast restaurant instead of having a view of the ocean. - the gym is a joke. It’s 2019, wellness is now a part of most people’s lives. I expect more than 2 treadmills, 1 elliptical, a bike, ONE set of dumbbells and a handful of machines to service a resort that services 1000+ rooms. The machines were rusty, I expect better from a Hilton. - the breakfast, while huge, was overpriced - the buffet is definitely not worth the $40 for us, we were able to order sides of two eggs and toast for $14. The Big Island Breakfast locale also reminds me of resorts I stayed in as a kid in the 90s. - considering the sheer size of the resort, there was minimal staff available for help - only one pool side restaurant. They have a beer/snack cart but it wasn’t open while we were there. - the adult pool is a total afterthought. The adults are the ones paying and they’re rewarded with basically an oversized tub inside of one of the hotel towers. No views and no amenities, just a bar nearby. It pales in comparison to the other pools in the resort in terms of size and things to do. It’s honestly a joke. It’s truly a giant, family friendly resort and catering to adults isn’t even an afterthought. All the kids seemed to be having a great time, but the adults seemed a bit miserable. We ended up checking out a day early to travel to Maui to go to a more adult-friendly hotel (we were already planning to visit). All in all we wish we’d done more research prior to booking the deal as this was just not at all what were looking for and felt a bit misled.
Tired, old, smelly.
Texting was a nice addition. Gabe at nui Italian was the best part of our stay. Arrival was pretty bad. Wasn’t mad about it bc I left the kids in the car sleeping w my husband, thankfully, so could roll with it, but had to go to FOUR digest desks across the hotel to check in. When we did. We were told we could hold our suitcases behind the desk while they got our room ready. We were offered a rush and told they’d call when it was ready. No call. 3 hours passed. Went to desk to find it was ready, but we had to call separately and wait 1 hour to get our bags... 1 hour in the mildew drenched tired old room where I was pleading with my boys not to touch everything. So gross. So smelly. The woman who cleaned our room, 4097, on our evening of arrival was great. Worst part was the room. It reaked of mildew, there were nasty stains on the dirty carpet, sunken in 30 year old furniture, gross smells everywhere, and a bin of soiled diapers on the patio when we arrived. Our kid tried to see if he could touch the ceiling from the bed, and a sea of nasty hopefully-not asbestos pieces of styrofoam like ceiling popcorn cane raining down. The room was so bad that it gave us zero confidence about the timeshare ownership we came in to consider.
Stay Far Away, Dated Hotel, Gross Rooms and Innacurate View Types
First glance this hotel looks great. Its huge an offers a ton of things to do. We had booked a 1 bedroom oceanview suite as a splurge on our Hawaiian vacation. First off, there's a $40 a night resort fee which is crazy, but on top of it they have the nerve to also charge $30 a night for parking! We got to our room and first was shocked at how dated the room is. Old popcorn ceiling and yellowed outlets. Everything in the room has scratches, stains and generally just old and beat up. The worst part was our view. We booked an ocean view and we got 50% pergola view as we were right above a huge pergola just outside. I could barely see any ocean. Take a looka t the picture attached to see what I mean. I contacted the front desk who said, yeah the view isnt great from that room but theres no other rooms available and the best they could do was give me $100 off a night. This was very disappointing as our family was really looking forward to the view, and the front desk staff was very curt about it and not helpful. If the view isnt great, then why advertise it as an oceanview room, charge $800 a night for it and expect people not to be upset? This is ridiculous! Also charging $800 for a room and have it be horribly dated and unkempt is inexcusable. I'd expect more from a luxury hotel like this. Overall my family was very disappointed and upset we were so mislead and didnt get the room we were promised in the booking. Hilton you should really do something about this and reclassify this room and remodel these rooms. It's far beyond time for a remodel.
Huge but not Overwhelming
We had a terrific time at this Hilton property. We are timeshare owners at Kings Land and thought this village would be too big in comparison. We stayed at this property for three nights and then the Kings Land property for four nights. We had terrific time! We enjoyed walking the paths along the property every morning and then swimming in the pool by the timeshare section. The big pool is fun, too, but can get very crowded. The views are outstanding, and the kids enjoyed riding the tram and the boat when they were too tired to walk. Great restaurant options here, too!
Fun in the sun
Great stay! Hotel was great, the staff was world class, and the food was delicious. Only gripe I have is the hotel is so big, it was a long walk to and from your room. Tram services are available but the wait time was long (10 min average). But overall great experience.