Hotel Overview

2019 Resort Added Values!
Family: Kids 18 and under Stay Free.

Discover a Big Island hotel like no other - Hilton Waikoloa Village. A destination in itself, this impressive property is nestled within 62 oceanfront acres, offering breathtaking tropical gardens and abundant wildlife. Explore this waterfront resort by sleek air-conditioned trams or mahogany canal boat rides. Or take a leisurely stroll along flagstone walkways flanked by Polynesian and Asian artwork.

The comfortable rooms and elegant suites are spread among three architecturally unique towers. The beautiful grounds and scenery of this resort can be enjoyed from the private lanai of every room. The exceptional Big Island, Hawaii accommodations make up 1,240 guest rooms and suites, featuring art treasures and antiques, with furnishings that are refined yet relaxed. Delight in experiencing the Spirit of Aloha in a beautiful oceanfront setting.

Discover the pure enjoyment of the water at this impressive Waikoloa beach resort. Offering a choice of swimming pools in truly distinctive environments, this resort provides perfect recreational opportunities. The unique salt-water lagoon is set along a soft, white-sand beach, the ideal setting for undeniable relaxation, featuring an array of water sports. Take pleasure in the pools and beach, and enjoy the only interactive dolphin program on the island. Delight in all this exceptional Kohala Coast hotel has to offer, a brilliant destination for making memories to last a lifetime.

A culinary adventure awaits you at Hilton Waikoloa Village, offering the best Waikoloa restaurants. Discover an abundance of dining options ranging from savory island inspired dishes to exotic Japanese delicacies. Savor favorites like perfect grilled steaks and the freshest island seafood. Our charming Waikoloa Hawaii restaurants offer outdoor dining with casual fare to please all tastes.

Experience award-winning dining, world-class shopping, and an extensive array of activities ranging from tennis, and the only interactive dolphin program on the island. Delight in all this exceptional Kohala Coast hotel has to offer for even the most discriminating traveler.

Immerse yourself in island culture and tradition at Hilton Waikoloa Village - a truly inspired destination, offering an authentic Hawaiian experience in an unforgettable oceanfront setting.


Kona, HI, USA - Keahole (KOA) : 30 miles

Property Information

Year Built: 1988
Accessible rooms: 36
Floors: 6
Total rooms: 1240


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory A minimum parking fee of $30 (plus tax) for Self Parking and $37 (plus tax) for Valet Parking per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A mandatory resort charge of $45 (plus tax) per room, per day will be charged and collected by the hotel at check-in. This charge is not included in your package price and is subject to change. Mandatory Resort charges apply to every night of your stay regardless of the promotions included in your booking.
Advisory A minimum mandatory hotel-imposed Resort Fee of $45.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice and subject to the exchange rate the day of check-in or check-out. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandator

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Charge - A mandatory resort charge is charged and collected by the hotel either at check-in or check-out.
Mandatory Resort Charge Inclusions:
- Local calls and 800 access calls
- Internet Access/Wi-Fi Access in guest rooms and all public areas
- In-Room PlayStation 3 Console with unlimited movies and games
- Daily cultural activities including Lei Making, Hula, and Ukulele Lessons
- 20% discount on Lagoon Beach Toys (non-motorized)
- Keiki Pool Activities & Scavenger Hunt-Schedule listed on the back of Resort Activities Guide
- Fitness or Yoga Class at the Kohala Spa; One class per person, per day from the existing fitness schedule. Space is limited and reservations are recommended.
- Pool Toy inflation at Kona Pool and Lagoon Beach recreation desks. Inflatable pool toys will be available for purchase or guests may bring their own.
- Big Island Bird Talk with resident wildlife specialist. Daily at 10AM in the Main Lobby. The talk will last approximately 30 minutes and reservations are not required.
- Complimentary Photo Session and receive ONE (1) 4”x 8” photo. To schedule session, please visit the Resort Photography Desk located in the Main Lobby, next to Kona Tap Room
- One time $10 discount, per person, per stay on Hawaii Nautical Sailings "Spirit of Aloha" catamaran that departs from Anaeho' omalu Bay.  Reservations can be made with the Hawaii Nautical Desk located in the resort's Main Lobby. Discount is not combinable with any other offers or specials with Hawaii Nautical

The above list may not be comprehensive. Mandatory hotel-imposed charges may not include tax and are subject to change. The hotel can provide current charge and inclusions when you check-in.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 9935 reviews
  • 1.0 star tripadvisor rating

    This place is a dump. Room was dirty upon checking in. Opened bottles of water in the fridge and leftover staff from previous visitors. The room was booked for 3 quests which was specified in the request. We only found one towel. Called for towels and asked to clean the room. Hours later room still not clean.

    Oct 21, 2019
  • 4.0 star tripadvisor rating
    Adventurebuddies42 goes to Hilton Waikoloa Big Island of Hawaii

    Great family vacation that has something for everyone! The lagoon has many water activities from snorkeling, kayaking, paddle boarding to water bikes and then you have multiple pools to choose from that have slides and waterfalls. A boat or tram takes you around the resort, many restaurants to choose from although they are quite $$$$. Friendly staff and helpful concierge!

    Oct 21, 2019
  • 4.0 star tripadvisor rating

    This is a lovey spot and a very large campus! That said they were under staffed most of the time and the mode of transportation was rarely working. The pools are beautiful and the sunsets amazing, however I am not a fan of keeping a dolphin exhibit! It was sad to me, they were kept in a small body of water just next to the ocean they should be in.

    Oct 21, 2019
  • 4.0 star tripadvisor rating
    SO BIG!

    Loved the property, except for it being so so big and the tram was not working during the week days (only weekends when the workers are off).....likely the boat was working. Our room in the Palace Tower was fantastic! The rooms was super large, a/c worked great and our view from the lanai was awesome! We ate at Boat Landing Cantina (over $100 for two), Nui Italian (over $60 to share a salad/pizza) and Orchid Marketplace (about $30). Parking is $30/day, but I recommend going with the valet for $37/day once you realize how far the parking lot is and the added size of the property getting to the parking lot! Overall....loved it!

    Oct 20, 2019
  • 1.0 star tripadvisor rating
    Stay FAR FAR AWAYYYY be careful WARNING !!!!!!!!

    Okay so I wish I could give this place 0 stars but let me tell you about my experience, I wanted to make sure I had a amazing time in Hawaii I've never been there and it's always been a dream to go there. I arrived at 12 am and was exhausted from the plane ride so we went straight to the room to go to sleep upon arrival the sheets had stains all over then but didn't want to complain about it so let it go and laid down about 20 minute later my boyfriend sees a huge freaking cockroach on the wall, he smashed it and we still did not Complain because we didn't want negative Vibes on a hotel room I gave 1200 dollars for plus money for the resort fees when I went to sleep that night I woke up with a swollen throat and bites all over my arms ( keep in mind I'm Allergic to any kind of bugs ) I started sweating my heart was beating so fast that I knew I was having a allergic reaction to whatever the heck bit me I took my eppy pen and went downstairs to talk to a manager to let them know what's going on the first manager I spoke to was named Kevin I told him about my experience and he Literally did not care what so ever he wanted to hurry and get me out of that room because I guess they was worried that they was infested with bed bugs when I said this was a terrible experience he Litteraly told me well what do you want me to do ? Throw money at you WTF !!!!!!! not only me but my boyfriend and my niece was extremely loaded with bites everywhere by the time the morning took place one of the bites was traveling up my arms and was extremely swollen and infected I was feeling sick and like I was going to die at this point canceled several activities that I already had paid for and got charged for not showing up several hours later a woman by the name of Elizabeth another manager contacted me she acted concerned from the beginning and acted like she felt sorry for what I went through she offered to take off the resort fees for me and promised to give me tickets for a luau at the hotel for the inconvenience the next morning comes and the bites are getting worse I am feeling more sick as the hours pass by trying really hard to enjoy this trip that I've waisted thousands of dollars on and my heart ended up beating so hard I was about to faint I went downstairs to tell Elizabeth what's going on and she didn't even come down to ask if I'm okay or anything I almost fainted and one of people that worked there ended up calling 911 the emergency ended up coming and was checking my heart rate and my heart was going 150 beats per minute from the infection of these bites they ended up taking me to the ambulance I stayed there and they needed up giving me steroids a EpiPen infection medicine the infection was so bad it was making my heart beat hundreds of miles an hour I came back to the hotel several hours later feeling like I died and came back to life and wanted to talk to Elizabeth again and she wouldn't answer finally I spoke to her again and she was rolling her eyes in the back of head she was aggravated with me she even made promises she never delivered with the luau tickets and was Litteraly in hiding trying to avoid me, Well now it's time to go home I'm disappointed angry and pissed off that I had such a freaking horrible time at this hotel they Litteraly destroyed my whole trip and are making me look like I'm a criminal treated me like trash someone called me from there insurance company. Candance from Sedgwick claims a few weeks later it was the worse person I've ever spoke to she was rude and hateful had no concern what so ever and told me that it's not there problem and they can't help me and that I have no proof that the bites came form there hotel NOT ONLY ME but my boyfriend and my niece also got bit as well that NIGHT woke up with a rash a bite that's traveling up my arm can't breath sweating diareah ( IM allergic to bites ) had to take a EPPY pen which thank God I had one on hand . wether it was bed bugs or not THEY SHOULD have pest control in the hotel it's a million dollar hotel. I also never said once that I got bit my bed bugs there making false claims that I've said I also have a video of cockroaches in the room. And will be posting videos and pictures of the bites. The amount of disrespect she has it's disgusting . I still have anxiety thinking about what I went through in that hotel. IF YOU ARE SMART stay FAR FAR away from This hotel you will end up getting bites from head to toe And going to a emergency room I have a 5,000 dollar medical bill that they are not covering and I might have to pay for you will get disrespected and get treated like a criminal for getting abused BY THEM. I will be uploading proof of everything that happened BTW called the Hilton corporation. And they also could give a F*** less about anything. I will be posting this same review to the better Business bureau trip advisor and anywhere else be careful my friends these people are horrible!

    Oct 20, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519