Hotel Overview

2020 Resort Added Values
Honeymoon: Bottle of sparkling wine and fruit plate, one romantic breakfast in bed once per stay (reservations required; Minimum 7 night stay).

This modern all-inclusive resort in Playa del Carmen is situated in a natural spacious setting on beautiful Riviera Maya. Surrounded by jungle and mangrove swamps and a private beachfront, this exquisite resort combines elegant Mayan touches with contemporary design and a wide range of services to please the most demanding traveler. The resort lies about 40 minutes away from the international airport and 10 minutes from the excitement of Playa del Carmen.

BlueBay Grand Esmeralda boasts very large swimming pools with waiter service at the pool and beach, special facilities for children, a spacious spa, and luxurious rooms and suites. The hotel has 1500 feet of private beach and all the facilities you could desire to unwind and relax: a spacious modern spa, a fully-equipped gymnasium, and a wonderful seafront location. Children are well catered to with their own mini-club with all kinds of fun activities. Enjoy two lit tennis courts, and a wide variety of land and watersports, plus organized activities and nightly entertainment.

The hotel's three buffet and six specialty restaurants are renowned for their excellent and varied international cuisine. Make a reservation for dinner at "Don Isi" Gourmet Mexican restaurant, where you will find the most significant specialties of each region of Mexico. This is truly a treat for the palate of the most demanding traveler. Other a la carte options include French, Italian, Oriental, steak, and seafood specialties.

BlueBay Grand Esmeralda offers the perfect setting for your dream wedding. Personalized wedding planners will create a magical event and make your dream wedding come true.

Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 30 miles
Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De : 30 miles

Property Information

Year Built: 2019

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 30.00 Mexico Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee – (Leave Resort Fee information if travel is still current.)

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 12463 reviews
  • 5.0 star tripadvisor rating
    Surprise 50th Birthday celebrations

    Just returned from an amazing 7 nights here celebrating two 50th birthdays. This place is just simply amazing. There is so much choice of food for breakfast, lunch and dinner. On our first day at breakfast Fernando UC, was exceptional and every day after that, as soon as we walked in for breakfast he knew who had tea and who had coffee and we had the same table every day. He was a lovely, friendly man. The buffet restaurants have so much choice that there will always be something you like. There are also the Al la carte restaurants which you book on the morning the day before you want to go. But we got there in the afternoon on the first day and still got booked into one of the restaurants for the next day. Our favourite restaurant was the French restaurant and Benjamin Rest Francis, gave an exceptional outstanding service to us. He recommended great food and gave a great service. Alex round the large pool bar was also great and gave great personal service right to your sun beds. The rooms are spacious and cleaned everyday, your personal mini fridge is also refilled everyday with beer and soft drinks as well as water. The sun beds round the small pool got towels put on them very early, but you will find a sun bed round the larger pool or even on the beach. There was 6 of us and we always got beds for us all. If you go on the beach, go up near the swing bar as it’s a great atmosphere. Also walk in the opposite direction and go and swim in the lagoon, it’s so clear and beautiful. You will love this place and I would certainly recommend it.

    Feb 26, 2020
  • 5.0 star tripadvisor rating
    Professional Staff

    We spent a week at the BlueBay Grand Esmeralda in Playa del Carmen, Mexico. A special thank-you to “Rudy” who organized our parasailing adventure! My 18 year old son is deaf and Rudy made sure his coworkers were aware and provide him with special assistance. Such a friendly, kind and professional staff member. Gracias Rudy!!! JM

    Feb 26, 2020
  • 4.0 star tripadvisor rating
    Great resort but beach is undergoing maintenance

    We stayed there for 7 nights. There is a lot to do on the resort, great nightly shows, terrific food and nice rooms. The only dings are the beach and the lack of privacy for first floor rooms. There is no barrier in between rooms on the ground floor. And their beach is undergoing maintenance. We just used the pool instead. And there are restaurants right by the pools which is nice. Overall, I would go again. Wish it had a better beach tho.

    Feb 25, 2020
  • 5.0 star tripadvisor rating
    Family Friends Wedding

    Had an amazing time at this resort! There were 60+ of us there for a wedding. The food & service was unbelievable. Shout out to Eddy at the swing bar for making us feel welcome & provided great speedy service. Shout out to Fernando, Carlos & Romolo at the Mexican restaurant for taking care of us last minute! Shout out to Luis & Rigoberto at the breakfast & lunch buffet by the beach for taking good care of us everyday. The grounds were beautiful & the rooms were very clean! I highly recommend this resort! Sincerely M.

    Feb 25, 2020
  • 5.0 star tripadvisor rating
    Amazing Vacation

    Had a blast at the grand blue bay esmeralda for a wedding. The staff was simply amazing. Eddie from the swing bar was fantastic. Fernando and Carmelita from the Italian restaurant took great care of us, and Luis and Rigoberto from the beach buffet treated us like royalty. Thank you to all the staff for making our stay unforgettable.

    Feb 25, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319