Hotel Overview

Experience the perfect blend of a private colonial villa and the Caribbean sea breeze at the Melia Braco Village, Beachside parties and weddings, Caribbean cocktails and local cuisine, such as the famous Jerk Chicken, are just some of the things you can enjoy when you stay with us.The Melia Braco Village located right next to the beach; A small and intimate resort with big luxuries.

Location

Rio Bueno
Montego Bay International Airport : 32 miles

Property Information

Year Built: 1994
Last Renovation: 2015
Total rooms: 232

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed fee of $4.00 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy -

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy -

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy -

This hotel cannot guarantee a spring-break-free environment.

Transfer Policy -

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information -

Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 2979 reviews
  • 3.0 star tripadvisor rating
    Needs improvement

    On the plus side the staff are lovely and work very hard. It’s in a lovely setting and convenient for Havana. It was an all inclusive break with TUI. I think the TUI description was misleading as I was expecting more. The animation team work hard and produce some excellent shows and events around the pool. There is refurbishment going on, I noticed mattresses being replaced and apparently air conditioning is being installed. I paid for a sea view room and the view was very good and it was close to the pool. It had a small patio area however this was open so not private. The room was kept clean and housekeeping staff were good at responding to immediate needs. The shower worked well and there was plenty of hot water. Reception staff and bar staff are all very good. The furnishings were dated . The main difficulty in the room was the air conditioning, it was incredibly noisy. In August in Cuba you need AC. I had 3 attempts at having it fixed but in the end gave up and ended up using ear plugs at night. I needed a single room and so had to upgrade to diamond club as TUI said there was no other single room available. For this i got a couple of cans of beer and cola and lemonade in my fridge. There are other perks such as premium spirits at the bar but you have to ask for these. The one time I asked for a can of Cristel rather than draught i had to pay for it ! There are also exclusive dining and beach areas but I preferred the selection available at the buffet. The main restaurant really needs air conditioning it was just impossible to eat inside the restaurant and you need to get a table outside. I was a but concerned about the hygiene due to the extreme heat. I did suffer an upset tummy . There are a number of dogs running around who behave as dog packs do which is a bit unpleasant at times. Staff do their best to shoo them away. There are some cats as well but they are less problematic than the dogs. The swimming pool is nice and large but unfortunately quite shallow, theres a deeper bit in the middle but i dont think it’s more than a metre. The beach is lovely but there are rocky bits in the sea so water shoes might be advisable. Good water sports which are mostly free. Nice spa, i had a relaxing reflexology session. Friends also enjoyed the massages on offer. The piano bar was the best of the bars and has air conditioning. Would I return to this hotel? Probably not unless they can improve the air conditioning both in the rooms and the public areas especially the buffet. Probably if this wasn’t important it would be fine but it’s just something that I need on holiday.

    Aug 14, 2019
  • 4.0 star tripadvisor rating
    Only fault is the food

    We were here for 2 weeks and had lots to do every day. This was down to the entertainment team in guys like Victor and Mike who made the stay ten times better and a nice place to stay. The evening events were a solid 3 stars with some impressive dancing coupled with some rather painful singing at times. Then the bars and drinks were always very good, although the amount of plastic used was way too much and it was often hard to ask to reuse plastic cups. A very nice feature was the piano bar which you could end every evening at if you wanted to. However then we come to the downfall which is the food. Breakfast was quite decent and lunch often quite good. However the dinners at the buffets disappointed me. Far too much salt was on everything and I found there was a very limited choice of good foods and I'm definitely not a picky eater. This leads onto the restaurants which had some nice settings. The Cuban had the best food but the other two again, not great and the Italians worst dish was its pizza and everything else covered in salt. And not forgetting the very small portion sizes for an all inclusive. But aside from this the stay has been amazing and all the staff very friendly and nice and we'd like to come back some day

    Aug 14, 2019
  • 4.0 star tripadvisor rating
    Memories Jibacoa

    The hotel provides a wonderful all inclusive experience at a great price, the beach with reef, sailing and kayaks provide a wonderful alternative to the pool area. The staff are friendly and great in engaging you in activities and fun whilst they are always happy to support. We had a particular issue with a misplaced camera which they were very attentive too and located. Nothing was too much trouble. Make use of the a la carte restaurants which are nicer than the buffet dinner which although convenient can be a bit utilitarian. The animation team were all great, we had a terrific time.

    Aug 14, 2019
  • 2.0 star tripadvisor rating
    It was "OK", but not a 4 star

    Perhaps I had quite high expectations of the hotel based upon the photos on the web site, but I was able to see how misleading this could be when I witnessed how they were captured. And its worth bearing in mind that most people post pictures on Trip Advisor when they see something nice, so this gave me quite an obscured view of what to expect. I am aware that many people return many times to this resort, but many of these are Canadians, for whom this is their version of our costa del sol. Firstly the good bits - Being adult only it is much quieter than many of the hotels we have visited before. The staff (in the main) work very hard, and are very hospitable (if you tip well) - one particular staff member who absolutely deserved every tip, was Demi, always smiling and a very nice lady. There is no pressure to join in with the resort entertainment, and also no constant reminders about the Spa - in fact we were given just one spa leaflet in 2 weeks, with no pressure to book, this is how it should be at a hotel. The same applies to resort photos - the first hotel we have visited where we have not been constantly pressurised into sitting for a photo shoot. Everything is very close to your room, as the resort is quite small. The reef is easily accessible and provides good opportunities for snorkelling. Being in a very rural part of Cuba, half way between Havana and Matanzas, there is plenty of wildlife to be found. There is a fabulous entertainments team who work incredibly hard, Yanni and Viktor are the ones who stood out for me. The grounds staff also work very hard, and the gardens are lovely. The beach is cleaned daily - something you can appreciate if you walk to the right along to the Cuban holiday resort and camping resort beaches which are grim to say the least, and a real health hazard with broken bottles and discarded bits of beach furniture at the shoreline. The pool is also very clean and I witnessed it being treated daily. Now the not so good - THE ROOMS are very dated. We shared our poolside room with LOTS of tiny ants, and the bath had a large split in the bottom, so was unusable as a bath and leaked water onto the floor when you showered. Staying with the room, the maid service was quite poor - in 2 weeks we had our pillowcases changed just once and the sheets not at all, despite leaving the card on our beds for a linen change. We noticed on the days when we did not leave the maid a tip that she left us less water, less towels, no toilet rolls and no toiletries (in fact the toiletries were only given twice in a fortnight, and we tipped her almost every day). TIPPING - is expected everywhere, and if you don't you will find you are ignored at the bars and in the beachside restaurant, and treated disdainfully when you do get served. One of our party shook hands with one of the costumed performers outside the sections restaurant and had the tip basket thrust at him for the pleasure. One very smiley lady at the beachside restaurant was extremely accommodating on a day when we visited straight from the beach so had no money on us - for the rest of the holiday she was not very accommodating at all. The staff need to be made aware that tipping is for "good" service, not just service. DOGS - are a real problem at this hotel, so if you don't like dogs don't go. They are allowed to roam into the beachside restaurant where they sit at your table waiting for you to feed them. The also roam into the lower lobby of the main building, and onto your balconies. I was reluctant to visit the beach on many occasions due to the aggressive nature of some of them, including one which tried to hump my leg, and one pair were stuck together in the lower lobby after they were mating there. The cats (there are a few) are less troublesome. There are nightly shows, but being outside you WILL get bitten by insects while you watch them, so take a good insect repellent and lots of antiseptic cream. CURRENCY EXCHANGE - make sure you get a receipt for your currency. We didn't and after checking what we had been given in line with the hotel exchange rate we realised we had been short changed twice by about £10 each time. The same lady charged my husband double the cost for a wifi card, which he would have complained about at the time but just couldn't be bothered with an argument on holiday - we don't go away to argue with the staff. THE ENTERTAINMENT - was quite "samey" every evening and it was a race to leave at them end before any of the performers approached you with a CD or DVD of their work for a hefty fee. THE DISCO - we were looking forward to this, but sadly, in two weeks at the resort, it was only open twice. RESTAURANTS - this is the part which saddened me greatly. Despite having insect nets over all the windows (which were mostly ripped) the restaurant doors are left open and the food is home to many flies, which you have to frequently swat away while you eat. We also found 2 cockroaches crawling on the serving stations, and birds fly in and out while you eat. The buffet restaurant is not air conditioned so you will sit and sweat while you eat, although I understand that air conditioning is currently in the process of being installed. After 10 days of repetitive buffet offerings we walked into the restaurant to find that it did, for once, look like it does in the marketing material - lots of decorative food carvings, clean and with lots more choice which was well presented. I naively assumed that there had been food shortages, or that the restaurant manager was off up until that point, but the display was put on solely for a marketing photo shoot that evening, and we did not get the same selection, service, of display after that one night. The same can be said of Cuba Day at the beach which happens every week. The day which I attended I filmed a chef taking dead lobsters into the sea and placing them carefully in the water. After that he re-entered the water while being filmed by the marketing crew, searched for the lobsters and brought them out, shaking one gently as if it were alive. To be fair this did make me smirk a bit, but after the third take I started to wonder how long the lobsters had been dangled about in the heat and whether they would now become inedible. Needless to say, we did all have poorly tummies throughout our holiday, my husband is still suffering with his. We have travelled extensively throughout the world, and even by a poor countries standard (such as Vietnam) the food at Memories is somewhat lacking for reasons of selection, presentation, hygiene and culinary skill. A real shame as the food we ate in Havana on our trip out for the day was both tasty and well presented. The "theme days" at the restaurant serve the same food each time and we did not realise that pork, rice and black beans were the national dishes of Spain, China, Canada as well as Cuba, so I got that wrong didn't I! This being my first visit to Cuba will also be my last visit as I will go back to somewhere cheaper and more luxurious next year.

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Relaxing Paradise

    The holiday was superb from start to finish. We couldn’t fault anything. The setting is idyllic and as it is adults only it is very peaceful. There is entertainment should you want it but equally you can avoid it if you want to and the entertainments team are great at allowing you the chance to join in. We liked the beach and pool games each day (thanks Marco) and the piano bar each night. Many British people go to Varadero. I would choose Jibacoa Every single time over the more commercial Varadero. Have to mention:- 1. The staff. Everyone is friendly and cannot do enough for you. The managers Miguel and David spend time talking to you to get your opinion and they genuinely use this to constantly improve the service.. Felt included, valued and special. 2. Cleanliness. The gardens / rooms / pool / beach are immaculate. The team work tirelessly for very little money. There are a few tiles missing in and around the pool but you have to ignore that and open your eyes to the beauty around you. 3. Tour to Havana with Awesome tours (look it up on FB and ask for Julio). Take a private tour and NOT an inflated travel agent tour. You will be treated as an individual not as cattle. 4. The coral. Stunning. We took full face masks and used them every day. Always something new to see in the shallow waters. Unreal. 5. Air conditioning in the room + comfy beds and pillows for us. 6. Peace. 7. Drinks and food. Plenty to choose from and if there is something extra you want, just ask! 8. Use of FB group before going to ask advice / find out more. It is a guests run group. The ONLY thing is I wish I’d known (or thought) was to take my own thermos type cup for the bar to keep drinks cool for longer and to reduce single use plastics. Good for environment and less trips to the bar as they are bigger! We are saving for a return trip at some point in the future and next time will take toiletries, unwanted clothes for adults and children, colouring pencils and books. Cuban families can simply NOT afford much of what we take for granted. Very humbling and our gifts are greatly and genuinely appreciated.

    Aug 10, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519