General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3098 reviews
All-inclusive fun Cuban style
In Cuba there are other beaches, similar foods, good rum drinks, live bands...but I can't believe other resorts in Cuba have the familial warmth and team spirit of the staff at Memories. Yanni, Marcos, Gendri, Victor, Maylinn, Alejandro work tirelessly to entertain, teach, and just set the tone for grownups fun. I learned from Neyda it is the land of mi amor. I learned how to shake the best margarita from Aurelius. Finally I learned from David, the General Manager, that attention to detail and special caring is a trickle down concern. Go! You'll have fun!
Absolutely amazing resort and staff
I can’t say enough about memories jibacoa, we’ve been 7 times and that’s not a lot compared to most guests that return here. The staff are top notch and make everyone feel like you’re home even if it’s your first time. Kiki is always greeting guests with a smile and a hug, the entertainment staff make all guests feel like family and we have lots of laughs playing the games by the pool and beach. We were here during Halloween, the staff made it a great day for everyone. The food is never tiresome, Luigi is amazing at his craft and we always enjoy the buffet or A La cartes. Whether you are with a group or flying solo you will make new friends at Memories Jibacoa. A definite must try.
Great to return for another visit
As Gloria noted above this is an awesome hotel. Each visit is like coming home for Christmas, you meet old friends again from among the clients ( like Tony and Gloria ) as well as seeing staff that are almost like family. The hotel once again provided us with some great shows , like the opera singers, great tennis lessons from the incredible tennis coach Alberto as well as spanish lesson from Yani, Mi Lin and Marcos. It was great to see that Victor was back . Thanks for the Rum tasting Yendri. Lots of activities in addition to the beach and other water activities that people come to Jibacoa for . The staff is always friendly and courteous. I am sure that even when they were forced to work 16 hour shifts ( diesel shortage in Sept and Oct) they would have tried to keep smiling . All the bases are covered, the food is good , rooms are good and they are always being updated. The grounds are beautiful and the gardeners should really be commended for their efforts. The beach is nice but basically just for snorkelling because the coral is close to shore. The a la carte restaurants are very nice , and the Piano bar should be a Unesco heritage site. Bottom line we'll be back in February, can't wait
What to say ? Where to start ?
The Manager, David, and his staff at Memories succeed in ensuring the best memories are made here. The staff are helpful, polite and friendly. Whilst the rooms are a little “tired”, the housekeeping staff ensure they are clean and tidy at all times. The gardens are immaculate. The entertainment staff work tirelessly to ensure everyone enjoys themselves; if you want to take part in activities they are available; alternatively, you can relax by the pool or wander to the beachfront; just sit in one of the areas, read, have a drink or chat to others - it’s your holiday and all they want to do at Memories is ensure you have a good time. In addition to the buffet restaurant there’s also the International Gourmet Restaurant, Italian and El Rancho all of which provide a good choice of food. If you get the opportunity indulge in a massage at the Zen Spa. It would be wrong to name individual members of staff as they all work so hard and would hate to miss anyone out. Thanks again for one of the best holidays ever. We will return.
Just returned from 3 weeks at this awesome resort MEMORIES JIBACOA!! This was our 24th. visit to this same resort .
This is one of the BEST resorts we have been to (counting many)! The food is delic and lg variety; resort & grounds impeccable; staff friendly and try very hard to make guests feel like family! Can't wait to return again for our 25th. visit to our 'second home' ! Seven members of my extended families joined us this year for their first visit and couldn't thank us enough for encouraging them to 'try Memories Jibacoa' and now they are planning to return as they enjoyed every minute!
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319