Hotel Overview

A spectacular resort, set on a dazzling beach, the all-inclusive Occidental Caribe boasts 798 rooms with red Spanish-styled rooftops. The lobby, in warm tangerine hues, invites you to linger, with comfy seating under a chandelier, which amusingly also happens to house a birds nest! Sprawled parallel with the beach, this spacious hotel curves around gardens and features two large pools that are perfect for a refreshing dip.

Boredom is not an option at this adventurer's paradise! Fly through the air on a trapeze at the circus school, or test your strength and endurance on the rock-climbing wall. Then, gaze down at the spectacular ocean-view from the top. Children's programs are also available and include a playground, game room, pool, and more.

Entice your palate at one of seven specialty restaurants and after supper, don't forget to try your luck at the casino or take in one of the dynamic live shows in the forum-style theater. Before topping the evening off at the nightclub, stop by one of the late night bars for a nightcap. Finally, head off to your luxurious room to rest up for the next day's adventure.

Once you've had a good night's rest, why not start your day off in the gorgeous, fully-equipped spa? Enjoy relaxing in the hot tub, pampering yourself in the beauty salon, or melting away stress in one of many massage rooms.

Property Information

Year Built: 2000
Last Renovation: 2007
Accessible rooms: 8
Floors: 4
Total rooms and suites: 798

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory *Important information* Motorized water sports are banned by the Dominican Government during holy week.
Advisory *Important Information* The Dominican Republic imposes various restrictions each year for Easter. They usually begin the Thursday prior to Good Friday and run a few days past Easter Sunday. The following regulations may be enforced: -Motorized water sports may be banned -Non-motorized water sports may be limited or banned -Alcohol consumption may be restricted (most resorts get a permit enabling them to serve alcohol to nonnative people during the ban) -Music may be limited or silenced

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
The hotel will not accept any Spring Break groups.  If the hotel does make an exception the following policy will be strictly applied: Students / youth are considered by the hotel as anyone between 16 and 23 years old.  They will be required to sign a responsibility letter agreeing to leave the hotel if there is a disruption.  Upon check in each student / youth will be required to leave cash deposit of $400 per person - no exceptions and cash only. Minimum age requirement for hotel check in is 18.  Any guests under the age of 18 will require a chaperone. 1 chaperone is required per 3 students / youth under the age of 18. Minimum age for a chaperone is 28.  Legal drinking age in the DR is 18.  Any guests under 18 will be given a wrist band that will not allow them to have access to alcohol at any venue and will also not allow them in the disco. All guests are required to wear wristbands.  The cost for a lost wristband is $250 - no exceptions. The hotel does reserve the right to ask any student / youth to check out of the property if the hotel policies are not fulfilled without the right to a refund for the remaining nights of the reservation. 

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

***Important Information for our guests***
The Dominican Republic imposes various restrictions each year for Easter.  The restrictions usually begin the Thursday prior to Good Friday, and run a few days past Easter Sunday.  The following regulations may be enforced:
*Motorized watersports may be banned
*Non-motorized water sports may be limited, or banned
*Alcohol consumption may be restricted  (most resorts obtain a special permit which enables them to serve alcohol to nonnative persons during the ban)
*Music may be limited or silenced

These guidelines are currently vague because actual enforcement by the local government does vary greatly from one year to the next.  Each year the actual policies are not published by the local authorities until just prior to Easter.  These rules are designed for the safety of everyone, as beaches get extremely busy during this period.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 12277 reviews
  • 5.0 star tripadvisor rating
    Back again to our second home... always amazing..

    This was our 9th time to this resort, myself and my best friend.. this time we brought our kids for the first time. Arrival at the hotel was quick , we arranged transport through My Barcelo and it was perfect. The amazing welcome we receive is overwhelming... no issues checking in and the "Welcome Home" they say always makes us feel at home. A special and BIG thank you and hugs to Anny Ventura and Rosemery Romero for ensuring everything was perfect for our kids and us as always... You both are very special to us and our vacation is always that much better because of you... we had our rooms 3404, 3408 as always just breathtaking and perfect. This time, we had Premium Club... that was amazing... in all our years coming we def have been missing out on that... The girls were amazing and very attentive .... was nice this time to see Yaritza so much as we have know her a few years and she is simply amazing...This trip we did a few different things as we had our teenagers with us.. we have known Bala Bala a few years but never bought an excursion from him, this time we did parasailing and kids did the banana boat.. it was amazing and kids loved it... The reason we keep coming here is the staff... from bartenders, waitress's , pool guys... etc.. there are far too many names to mention but they always greet us with a hug and kiss...it was nice to see Manuel as well, out a lot, amazing hotel and staff, they are all hard working people, a little kindness, patience and respect goes a long way and always reciprocated ... I don't understand people who complain that there is no English speaking or they are rude... this is simply untrue .. but again a please and thank you go a long way... even just a smile. This year we did all the A La Cartes... we have done them all before, our fav is usually the Italian or Steak and Seafood.. but the kids loved the Japanese the most. We have never had food issues here, there is plenty to choose from... go to the Mexican for lunch once.. its peaceful with a beautiful view and amazing staff who are always excited to see us. Our mornings are usually having breakfast in Premium or by the Pool... lovely to have breakfast with the sound of the ocean in the background. Now on to the entertainment... I cannot say enough about them... every time we go there we are amazed on how hard they work for the guests .. they have very long days and are non stop... some new faces but still amazing Jairol, Mateo, Julio... Mateo we have known from previous trips and was happy we were back, they are just simply the sweetest... Our favorite of all Robert... everyday greeted us with a big hug and smile... who despite being the head Supervisor of all the entertainment still without a doubt heads up the best pool party and beach party ever...simply amazing at his job and running a spectacular animation team and seriously helped make this vacation special for us and our kids. Above and beyond he did for sure. Keep it up Robert! The nightly shows what can I say... the singers Fredd, Yabriel, Junior... very dear to us and are amazing singers - can never get enough of them singing in lobby or nightly shows... accompanied by the dancers whom we always love to see ... lead by Jenifer... she is spectacular . DJ's always working and doing a great job, Dengue, Bryant, Joseph and Jerry...the disco is always a fun time and music is always great. This vacation was truly wonderful, we got to show our kids why we keep coming back and the staff treated them as if they had known them as long as us, that was truly wonderful. Every time we are asked our honest opinion on the Caribe, and our reviews are honest, we have no complaints, everyone and everything is wonderful.. go with an open mind, you are on vacation, have a little patience and smile at people... this goes a long way... see you all in February. xo Denise and Shannon

    Aug 21, 2019
  • 4.0 star tripadvisor rating
    Great Property!

    Amazing time with the family. The property itself is very well maintained. The staff is very friendly and attentive. The rooms could use some updating (asap) but overall a great time. The oceanfront view was everything! Location is amazing. Occidental should update the rooms and this would be a Gem!

    Aug 21, 2019
  • 3.0 star tripadvisor rating
    Family vacation

    Was not a fan of the constant feel of being pressured to buy things from the locals they met into the resort. It was borderline harassment and no just wasn’t an option to have them stop. View was beautiful

    Aug 20, 2019
  • 4.0 star tripadvisor rating
    I will go here again

    I love almost everything except, the bed was broken, the room was so outdated (Old) and the bathroom was not clean. Had toothpaste chunks on counter and faucet everyday from when we moved in. Overall, i will go back here for the food, people, activities and beach.

    Aug 20, 2019
  • 5.0 star tripadvisor rating
    9 days in Paradise

    This was the 9th time for my best friend and I at this resort but the first time with our Children... and all 4 of us had a blast. There is no better feeling then walking up to reception them looking at our reservation and then saying Welcome home. From the time we got there until the time we left everything was simply amazing. A HUGE thank you to Anny Ventura & Rosmery Romero for making sure everything was perfect for us and our children... You both always make our vacation a dream come true. We had room 3404 and 3408..... The view was breathtaking This time we did all of the A la Cartes except the French... My favourite is always he Italian.. but the kids loved the Japanese. This year we had Premium Club and it was amazing.... Highly recommend it.. Was so nice and quiet having our morning coffee and breakfast there... The ladies were amazing. Special thanks to Yaritza. My daughter and I spent a morning at the Spa.... wow.... just wonderful our family also did parasailing, and banana boats... thank you Bala Bala The entertainment staff were always so much fun... Jairol, Matheo & Julio really knew how to get the crowd going... Great Dj's Bryant, Jerry, Dengue and Joseph playing music from 9 am at the beach until 2 am at the disco..... great job We have always loved the shows and our children did as well... the seem to keep getting better and better. Great job Miss. Jenifer And the most amazing singers Junior, Fredd & Yabriel.. A huge shout out to Robert...Who we saw everyday.. by the beach, the pool, in the theatre, the lobby.... Doing the Foam parties and beach parties... You truly do an amazing job.... and helped make this vacation special for us and our Children by running such an awesome entertainment team and activities... Until next time......

    Aug 20, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519