Hotel Overview

2019 Resort Added Values!
Family: Kids 17 & under Stay Free.

With almost five miles of beachfront, Turtle Bay is the perfect place to take in the azure beauty of Kawela Bay, Bay View Beach Lawn, and, of course, Turtle Bay. Only 55 minutes from the energetic pulse of Honolulu and Waikiki city, the oceanfront setting immerses guests in the natural tranquility of Oahu's Fabled North Shore lifestyle.

Turtle Bay is unrivaled on Oahu when it comes to accommodations. Guests stay at the rarest of locations - a beautiful peninsula surrounded by the ocean. Because this is the northern-most point of Oahu, both sunrise and sunset are visible. All 375 guest rooms and 25 suites in the wings of the main hotel feature unobstructed ocean views and private lanais to let the outdoors in. The classic 42 beach cottages provide a spacious escape, with vaulted ceilings, deep soaking tubs, and a dedicated Cottage Concierge. The incomparable villas, overlooking Kuilima Cove, deliver a masterful blend of exclusivity and relaxation from their coveted beachfront location.

The collection of dining options at Turtle Bay allows you to indulge in the finest Hawaiian Island cuisine prepared by knowledgeable chefs in spellbinding settings. Harmonizing the influences of Hawaii with the freshest organic ingredients from the North Shore, chefs present a sumptuous menu rich in exotic tastes and artistic flare. Sample handcrafted cocktails from their Mixologists or create your own.

A luxury beach resort, Turtle Bay also features championship golf courses by Fazio and Palmer, tennis courts, horseback riding, hiking, and mountain bike trails, a surfing school, world-class dining, and shopping. Enjoy two lushly landscaped pools - the main pool and hot tubs are surrounded with ocean views, tropical flowers, and swaying palm trees. Two hot tubs are located in the main pool area, one of each end of the pool. A kiddie pool is home to a waterfall and an 80-foot waterslide that is open to and fun for all ages! Both Resort pools operate using saline which is composed of natural salt water rather than chemically-based chlorine.

At the spa Nalu you can choose from an array of face and body spa care therapies where highly trained staff will ensure a rejuvenating experience. The massage, body treatments, and skin and salon services transport you to an oasis of serenity.

Location

North Shore
Honolulu, HI, USA - Honolulu International (HNL) : 30 miles

Property Information

Year Built: 1972
Last Renovation: 2011
Accessible rooms: 5
All rooms non-smoking: 443
Floors: 6

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory $50.00 per stay Rollaway Fee, only applicable in King, Cottages or Villa room types.
Advisory A minimum self parking fee of $15 or a valet parking fee of $20per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory Please be advised of the one time cleaning fee that is added to the final bill at check out. Subject to change. Contact hotel for final costs. 2-Bedroom Villa - $250 + tax 3-Bedroom Villa - $300 + tax 4-Bedroom Villa - $350 + tax
Advisory A minimum mandatory hotel-imposed fee of $46 (plus tax) per room, per day, for hotel rooms & cottages will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum mandatory hotel-imposed fee of $75 (plus tax) per Villa, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory Please be advised of the one time cleaning fee that is added to the final bill at check out. Subject to change. Contact hotel for final costs. 3-Bedroom Villa - $300 + tax

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee: A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory Resort Fee Inclusions:
• Blu-ray with unlimited movie rentals
• Wi-Fi Internet access for in-room and public areas
• GoPro Camera usage available. Visit the North Shore WaterShed for details.
• Beats Pill Bluetooth speaker use. Dial Housekeeping for details.
• Unlimited local telephone calls
• In-room coffee and tea
• Nalu Kinetic Spa Fitness Center & Business Center access
• Snorkeling gear usage at Kuilima Cove
• Daily adventure credit redeemable at The Outpost
• One-hour tennis court usage per day
• 10-Minute Stand Up Paddle Land Demo with Hans Hedemann Surf School (weather permitting at scheduled time)
• Basket of range balls at the Fazio Short Game Area, golf clubs provided
• Live entertainment poolside, special events not included
• Pool chairs with umbrellas, available first come - first served
• Kids (10 & Under) Eat Dinner Free at North Shore Kula Grille, with paid adult entrée, excluding holidays

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 5789 reviews
  • 3.0 star tripadvisor rating
    Under impressed

    Stayed at Turtle Bay on the Night of our wedding. Only room left was an ada room so no complaints there regarding the non traditional room/ bathroom. Was definitely not impressed by the customer service though. On check in as we got our room key the lady checking us in never cracked a smile nor did she acknowledge the fact that we just got married (my wife was still in her wedding gown). The room view was great as it overlooked Roy’s and that side of T Bay. Unfortunately no bath robes were provided in the room which I thought was odd for a $400 a night room. The biggest thing though that I was disappointed with was again customer service/ never even got a card from T Bay to acknowledge the fact that we were spending our wedding night there. The valet guys weren’t very nice either. They didn’t acknowledge the fact that we were standing right there as they pulled my truck up. So I had to go ask again for my keys and say hey guys that’s my truck you just drove up can I get my keys. Just no personal service at all. I’m actually bummed I tipped them, cause they were kinda agro. Again not nice, no smiles to be had. I get it that they’re probably over tourists but it’s their job to be nice especially when I’m just trying to be nice to them. We live in Waialua on the North Shore and now I kinda feel bad for tourists who have to get treated like how I was treated at T Bay.

    Sep 22, 2019
  • 5.0 star tripadvisor rating
    Cottage made a big resort feel private

    Hearing the waves crashing just outside our door was unforgettable. The private balcony and yard with hammock and beach access made it feel like we were in our own home. The resort itself is large, and we were not impressed with the big lobby and breakfast buffet, nor did we use the pools. But we loved the binoculars on the cottage and walking along the beach to the famous banyan tree and the historical pillbox used during military times.

    Sep 21, 2019
  • 4.0 star tripadvisor rating
    Turtle Bay is good.

    I wouldn't call it great. But it's pretty damn good. Older hotel, and it's feeling it's age in some places, but overall, you're going to be paying resort prices for the best resort on the North Shore of Oahu.

    Sep 21, 2019
  • 5.0 star tripadvisor rating
    The perfect anniversary trip

    Staying Turtle Bay was the best decision about our trip to Hawaii. The resort embodied perfection; the staff was fantastic, activities were vast, food was wonderful and the sights were breathtaking. This is a resort where they pay attention to every little detail in order to stand out....make a good decision today, and stay at Turtle Bay!

    Sep 21, 2019
  • 2.0 star tripadvisor rating
    Well below expectations. Save your cash

    Overpriced. Food average. Restaurants closed two days of the week, the bar closed one day of the week. We were there for three days and couldnt access these facilities. No other facilities were explained to us upon arrival or at any time during our stay. You cannot keep snorkeling equipment past 4:30 in the afternoon..you have to return every day. Nice grounds and the room was ok..a bit tired.

    Sep 20, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519