Hotel Overview

Inspired by the lyrics and lifestyle of singer, songwriter, and author, Jimmy Buffett, Margaritaville Beach Resort Grand Cayman is a lot more than a world-class resort. It’s a place where worries are left at the door, smiles are a form of currency, and flip-flops are considered uniform. Margaritaville is a state of mind. It cannot be possessed, it can only be experienced.  Influenced by the colour of the Caribbean Sea, the 285 rooms at Margaritaville Beach Resort Grand Cayman are designed with your comfort and relaxation in mind. Each room has either a balcony or patio offering views of our gardens, pools and the sea.

Location

Seven Mile Beach
Owen Roberts International Airport (GCM) : 4 miles

Property Information

Year Built: 2016
Total rooms: 285

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Resort fee is increasing from $35 to $50 per room, per night. Resort Fee includes: High speed internet access on all guest rooms and public areas, usage of beach towels, Nespresso Machine, two (2) bottled waters refreshed daily, beach/pool chairs and umbrella, complimentary self-parking, and live entertainment. Resort fee is subject to change

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 413 reviews
  • 3.0 star tripadvisor rating
    Margaritaville Review

    Stayed here with my boyfriend and it was a pleasant stay. The staff is very friendly. We had a minor hiccup when we first arrived but the hotel staff quickly took care of it and accommodated us for the mistake. The pool is nice and clean as well as the beach. The beach area has fish and is a good place to snorkel. We ate at the hotel and the food was good. Location is good we walked a lot and used the bikes supplied by the hotel. Some dislikes: We stayed at the hotel for 4 nights. For the 5 days we were only able to get a fresh beach towel on 1 of those days. We had to go early in the morning because by the afternoon they were always out of fresh towels. That set of beach towels we got, we had to reuse for the duration of our stay, drying them on the balcony every night. We tried switching them out and they didn’t have fresh ones. They told us come back at 3pm ( 2hrs later) still didn’t have any. Fresh towels seemed to be a struggle for them. We came back to a clean room with no wash cloths. One day the housekeeper cleaned the room and she ran out of towels, she told us (around 4pm) she called down to have some brought upstairs for us. She let us know if they don’t come by 6pm to call down; we didn’t get towels until 9pm after we called. Another occasion we called down for towels and didn’t receive any causing my boyfriend to walk around for a housekeeper and get some from her.

    Nov 10, 2019
  • 5.0 star tripadvisor rating
    2 Weeks of Caymanian Paradise

    Margaritaville is a wonderful place to stay with just a short to walk into George Town. I spent a total of three weeks in the last two months here and have nothing but excellent things to say and highly recommend this resort. I'd like to give a special thanks to so many people for all their hard work and dedication while I was there on business. Diandra, Simone, Edmond, Samantha, Omar, Lovely, Julie, Jen, Amanda, Kieron, Tricia, and Claudia. Each of these individuals went above and beyond daily. The resort is beautiful with excellent views, wonderful pools and great food. I'm planning my next trip (non work) and will definitely be staying here and you should too!

    Nov 10, 2019
  • 2.0 star tripadvisor rating
    Will not be back. Stay elsewhere. (Semi)Average accommodations with ZERO common sense customer service

    Arrived as part of a flight crew. We'd made our reservations on Hotels.com. The reservation included breakfast. It was clearly written on the reservation page. Twice: "Breakfast included". When we checked in I asked about the breakfast and was told "I don't see that on my end." And, apparently, according to the clerk, that was the end of the story. I asked to speak with a manager and, in true island fashion, the clerk went back to speak to the manager FOR me (although she did come out later to inquire about a credit card that wasn't processing for the deposit/hold, because that's what matters). Once we settled the credit card issue I brought up breakfast again and was told by the manager, "I don't see it on my end". Seems to be the line they use. Eventually, I was told (and this becomes important later) that since Nov 1, 2019, ALL guests get "continental breakfast" now and she would mark it on our rooms. Ok. Didn't really make sense why she would suddenly "remember" this now. But it didn't matter, anyway. So, the next morning, my first officer and I went down for breakfast and were met with confusion. The breakfast manager had no idea what a continental breakfast was, as they were only serving a buffet. She called the manager (guess who again) and was told "give them a coffee, a juice and a danish don't let them have anything else without paying". Obviously, this "continental breakfast thing as of Nov 1" was a fabrication. Because there WAS NO continental breakfast. We were mortified. It wasn't crowded but there were other guests there, too. I was not about to be treated like a third-class citizen and handed a coffee and a danish and watched over to make sure I didn't steal an egg or a slice of bacon. Instead, we decided to go to the lobby and BUY a coffee and danish. The breakfast manager felt awkward and offered to buy it for us from the stand, but the damage was already done. I already felt like dirt. I called Hotels.com and they tried to resolve the issue with the hotel for over an hour. They eventually gave me a credit of $25 toward a future stay for something out of this direct control. The manager called my room an hour later to ask that I send her the confirmation email showing breakfast (obviously she was now interested). She could have solved this the night prior by asking the same from me, but customer service is not in the wheelhouse. We never did get any other response (or breakfast), despite being emailed a direct copy of the actual reservation stating breakfast was included. This hotel does NOT honor its commitments. Otherwise the staff was very pleasant. Here's the bottom line: A modicum of managerial ownership and common sense would have solved this issue immediately by just RECOGNIZING that the deal your company made with Hotels.com was to INCLUDE BREAKFAST and give it to us and deal with it later. It would have cost almost nothing, but instead cost all the potential goodwill you could have instilled.

    Nov 10, 2019
  • 4.0 star tripadvisor rating
    A nice place to stay....

    Myself and my husband stayed here before we moved to another hotel... this place was clean and a nice setting. The rooms were slightly tired but a good size and well equipped! The beach is a 1 minute walk and did lovely take away coffees! We arrived at 10pm at night and then moved on the next day... so wasn’t here long but from what I saw was very nice... not sure I would have wanted to stay here for a long time though... and we moved onto the Kimpton sea fire which was amazing!

    Nov 05, 2019
  • 5.0 star tripadvisor rating
    Great place to stay

    We spent a week at this resort and had a great time. Clean and well kept. The people were very nice and helpful. They have a swim up bar and Ja, the bartender was friendly and suggested place to eat on the island as well as things to see. I would go back again.

    Nov 05, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319