Few places on earth are as captivating and inspiring as the AAA Four Diamond Iberostar Grand Rose Hall. Located just twenty minutes from Montego Bay, this adults-only, 5 star Jamaican paradise is filled with never ending service and endless luxuries. It's sure to please those in search of the world's finest vacation experience. Iberostar Grand Rose Hall offers an unrivaled experience, designed to pamper like never before. Here, guests are treated to all-inclusive, all-suites, adults-only paradise, rich in luxurious personalized butler service, 24-hour gourmet dining and dazzling amenities. The elegant colonial style architecture offers a stunning atmosphere designed to offer maximum comfort and maximum pleasure.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
SPRING BREAK POLICY - IBEROSTAR HOTELS AND RESORTS is a family-oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18. One parent or chaperone at least 25 years of age will be required per room for check-in.
- In the event that any guests engage in inappropriate behavior or cause physical damages to the facilities, the Hotel Management reserves the right to expel the said guest without reimbursement or refund of the remaining nights.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family-oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and 23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group without reimbursement or refund of the remaining nights.
Customer Ratings & Reviews
TripAdvisor Traveler Rating8005 reviews
Just returned from a week at the Grand Rose Hall. The entire experience was Outstanding! The service was excellent. The rooms were clean and modern. The Spa was great and the food was of high quality. We would very highly recommend this Resort to anyone. Thanks #TeamIberostar!
I'm currently staying at this hotel and it's definitely disappointing for the price. The carpets are old and damp and smell of mildew. There are ants everywhere. The front desk and concierge are unresponsive many times, and also aren't the kindest. Finally, the place allows no outside vendors (even a simple makeup service) without paying close to 200 dollars.
Our favorite vacation destination!
We just returned home from our 14th visit to the Grand. That alone should tell you how we feel about this resort. The staff are wonderful and to a person are engaging for conversation. The buffet and restaurants have always provided great meals. Any concerns have always been addressed promptly although we've never had many. Sonja, Lij and Jo-Dane, you have a fabulous team. See you soon!
BEST VACATION EVER!!
First after thoroughly researching all adults only and inclusive resorts in Montego Bay, we finally decided on Iberostar Grand Rose Hall for our birthday trip. Anyone who gave this resort a bad review is crazy and are probably the sole reason why they didnt enjoy themselves! Our check in started with complimentary champagne along with a cold scented towel while we waited for our room as we arrived early. The Jamaican people with extremely friendly and did whatever to accommodate our every wish for the entire trip. The food was amazing and our room was exactly what we saw on the review from youTube. Our butler was amazing and was always there when you needed him, he even remembered it was my birthday and left a special gift in our room. The entire staff lived up to our expectations with the 24 hour service!! The hotel was very impressive and clean. Every morning we were served the national dish - akee and saltfish with fresh juice which was delicious!! The staff assisted with excursions, special requests, etc. We didn't have not one issue while there for 6 days. The location is perfect as we were not too far from other resorts but secluded enough. Because we were at the Grand Rose Hall we could visit the other two Iberostar resorts but those other two resorts could not come to the Grand resort. So we had the best of both worlds to enjoy the other ammenities of the other two resorts. The pools were very nice and had plenty of activities to keep you engaged. There was even a grill on the beach in case you are hungry. We enjoyed our dinner on the beach as well. The food and top shelf drinks speak for themselves. No cheap liquor if you are a drinker. This resort deserved all 5 stars and we will be returning!!
Not what I expected of Iberostar Grand
This is not what I expected of Iberostar Grand. The rooms are very old and dirty- you can tell that from the look of the bathroom. We had such a great experience in Iberostar grand in Dominican Republic and hope that we’d have a same experience because we trusted the brand. The Italian restaurant was the worst! I ordered veal with risotto and everything was uncooked ( see pictures. I had to spit it out). We waited 90 minutes for dinner and our food came out uncooked. It was the worst experience ever. Please avoid Italian restaurant if possible. The French restaurant was okay. The buffet was okay. Overall, this place has some serious work to do. I will try to avoid Iberostar Grand from now on. Please do the same. This place does not live up to 5 star hotel.
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319