LocationRunaway Bay- Beach
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating4204 reviews
I’m Alex Zelaya I have a great time here and experience very good memories with my family miss decia Edwards explains us about the membership is very interesting but this time I’m not able to do it she was very professional that way she approach to me
Nothing but amazing things to say!!!
First day we got here, everyone was welcoming. We got shown to our room. My husband and I then went to the pool, the bartenders are amazing as well as entertaining. There’s also lots of games that gets you interactive and meet new friends. Music is great. DJ is everyday right at the pool. There’s foam parties and lots of people who know how to party. You will never feel tired or bored here. Entertainment is spectacular! The beach is very nice. Very clean. Room is spotless. There’s currently 2 weddings here which is nice. If you’re having a special occasion, the resort staff will decorate your door of your room with signs and decorations. Restaurants are very clean. The hostess will give you hand sanitizer before entering. Food is so delicious. The buffet is big, lots of options for picky eaters like myself. Water is safe to drink. Pools are very well maintained. The pool bar is maintained very nice. Water is warm as well as the ocean. Even if it rains, there’s things to do. Excursions are very fun and you get to see more of the beautiful Jamaica island. Shopping at the resort is fun. They have everything from chips to shoes to suntan lotion to clothes and purses. My husband and I feel very safe and right at home. It helps that everyone you meet is so friendly. As soon as you arrive, the receptionist will give you a cold towel and a complimentary beverage which is delicious. Choose this resort!! Again, I could go on with how great this place is. You will not be disappointed!!!
well when we arrived my husband and myself it was beautiful no problem checking in our Butler was not very inviting as she escorted us to our room and told us that it would ber her and another staff that would be assisting us in which we never saw again thoughtout our entire stay and as we found about ninty percent of the staff was unattentive and not very freindly our room smelled of mold and i hah mentioned it to several atall members nothing was done , the carpet in some areas of the hotel needed cleaning and smelled , the food was the same all the time and the entertainment sucked and everything that we needed to know came from other guest not staff
5th time guests
It was our 5th visit to Luxury Bahia Principe, Runaway Bay. Excellent resort, well maintained, very clean, nice and well trained personnel, nice beaches, good food and drinks, butler service in place. Nothing negative to say about this resort. Usually we had a dinner at Jasmin buffet restaurant. This restaurant under new Chef Mr. Victor Padua now. There is an improvement with food quality and variety compare with our previous visits. Our special thanks to Ms. Nicole Smith and Kyle from Front Desk, to Troy Campbell from Jasmine restaurant.
Great place but disappointed on more than a few levels
Stayed here between 15-21 Aug 19. Had to wait 4 hours to get checked in (although we had priority). Was meant to have 2 double beds but room had a king instead. Some of the staff were very helpful but others looked like they wanted to run a mile (but that seemed to be because I initially had a bit to complain about). Room swapped on day 3. Food, activities / entertainment were all great and the ocean view from the room was stunning. The restaurant staff were very friendly and welcoming. BEWARE of the poolside games. Was told that I won and had to prove that I had a google account. I signed in and was told that they needed to check my phone so I handed it to them. I saw them then trying to write a 5* review for the hotel under my name. This was totally dishonest. Apart from that, I would consider staying there again