Set on a beautiful beach, Zoëtry Paraiso de la Bonita Riviera Maya is an ultra-luxurious boutique resort devoted to wellness, serenity and romance. The recipient of many travel awards, the resort offers its guests an array of Endless Privileges® with gourmet dining options, top-shelf drinks, 24-hour room service and private chauffeured airport transfers being just some of luxury services and amenities that await. Each of the 90 lavish oceanfront suites feature hand-picked furnishings, fine linens, Bvlgari® bath amenities, and have private ocean-front terraces for the most sublime views.
Location: Set on the beautiful Riviera Maya coast, just 20 minutes from Cancun International Airport.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. o Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 2777 reviews
Thought I died and went to heaven
Came here to swim with the whale sharks in Holbox. This is THE most magnificent hotel I have ever stayed at (and I travel a lot!!). Everything is included except for the spa treatments and top shelf liquor. The service is impeccable and the accommodations magnificent. A bottle of champagne and tequila await you!!! Stayed here two nights—- one at the beginning and one at the end of my trip— cannot wait to return!!!
Without intending any criticism, most resorts carve a chunk out of the landscape and seek to replace it with something new and beautiful. Zoetry Paraiso de la Bonita, on the other hand, feels as though it has been gently and thoughtfully integrated into its environment. The result feels natural and peaceful and substantial and relaxing - and it is certainly beautiful. We have become biased, it's fair to say - we came once with high expectations, and those expectations were exceeded, sometimes in very unexpected ways - and we have returned now 6 more times. It's an intimate place, quietly vibrant, and staffed by so many people we look forward to returning to see again and again. And on this latest trip, it seemed as though they were trying to further elevate the concept of "endless privileges", surprising us again and again with unexpectedly special things small and large. What can we say - we're obviously hooked!
The Zoëtry is a top notch place. I came to attend a friends wedding, so I decided to spend 4 night here and it was nothing short of great. The staff treats you like royalty and are so hospitable. The rooms are comfortable with a great patio and amazing tub/shower. The grounds are well kept and beautiful. All the restaurants were great. Just watch out for the birds and iguanas because they want to share your food. The pool and pool side service was awesome and also all the included activities. You never have to leave the resort to have a great time. Highly recommend this place to anyone.
We have stayed at the Zoetry Paraiso de La Bonita resort five times and this is our second time in an Impressions suite. We have loved the resort and look forward to returning each time. However, the service has fallen off this year. It appears the resort is short-staffed on wait staff. We ordered room service as we were enjoying the room’s plunge pool and waited, waited and waited some more for a couple sandwiches to arrive. Took almost and hour and a half for the food to arrive. The next day we were out and about and got back to the room late and decided to order some soup/sandwiches for dinner. And again we waited...for over two hours. Not the type of service you expect at any resort, let alone one where you are paying more for the Impression Suite. I also have seen some comments about the saragassum. A large quantity is being stored in front of the Impression suites area. Seems an odd choice. While the smell hasn’t been bad, the look is off putting. As I said...disappointed. May have to rethink our next trip.
Unmatched Service in Paradis
Just spent a fabulous week here in the Impressions section. If you are looking to be pampered and get away from it all - this is the place. Absolute serenity and luxury - the rooms are incredible, the food is amazing and the views are exquisite. The beach is suffering from a seaweed problem but the resort more than makes up for it. Yoga in the mornings with Daniel is THE way to set the tone for the day....you will be relaxed and joyful every minute in his presence. Angel and the rest of the restaurant staff make every meal an event, Carlos (one of the butlers) and really everyone at the resort is always looking for a way to make you feel special. Can't wait to return!