Hotel Overview

Sunscape Puerto Vallarta Resort & Spa is the picture perfect location for your family getaway. This amazing resort is conveniently located only 10
minutes from Puerto Vallarta International Airport, so you will be sure to arrive quickly at your hassle-free destination. Take a stroll on the world
famous El Malecón, explore the history of Old Town Vallarta, savor authentic Mexican cuisine, or simply sit back and enjoy the scenery. Sunscape
Puerto Vallarta treats families, couples and singles to Unlimited-Fun® - where everything is included and every day is a new adventure.


Puerto Vallarta
Puerto Vallarta International Airport (PVR) : 3 miles

Property Information

Total rooms: 340


Hotel Details


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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 3566 reviews
  • 4.0 star tripadvisor rating
    good value FOR THE PRICE

    The resort is 3 stars at best, but for the price we paid, I upped the rating. The hotel is clean, but could use a good paint job. The staff is extremely helpful and pleasant. The fire show included fireworks on the beach--what a treat. The buffet is basic. The Taco restaurant is great, making fresh tacos and quesadillas for you. The pizza at the Italian restaurant was amazing: wood fired, thin crisp crust, made to order. Drawbacks: no spa, contrary to the name. No hot tub in the whole resort.

    Jan 14, 2020
  • 4.0 star tripadvisor rating
    Mystery trip (resort) did not disappoint!

    We ended up at this property on a Mystery Trip deal and it was a really nice property. It's a great location not too far from airport and close enough to the Malecon and a lot of things to do like shopping and dining. It's an oceanfront property on a long stretch of the golden sand beach. The rooms feature a private furnished balcony with stunning views of the bay, a mini-bar, air conditioning and a flat screen TV. We did upgrade to the Sun Club and we are glad we did. The Sun Club lounge is a great place to chill. The service in all areas of the resort we amazing. There is always activities and entertainment for all ages going on.

    Jan 14, 2020
  • 5.0 star tripadvisor rating
    Fun time at Sunscape

    I chose this resort as we were looking for a quick inexpensive getaway at a good place. As a seasoned traveler, I knew this one would be closer to a 3.5 star as it is a bit older of a property. To our surprise, we just loved our time at Sunscape. We had an amazing view from our balcony of the bay and downtown Puerto Vallarta. Our Suite, was spacious and cleaned to perfection every day. The beach out front is lovely, and the pool is the perfect temperature. It is true, the pool gets filled up quickly and sunbeds get snapped up usually by 10:00. Entertainment was good during the day as well as in the evening. The staff here is so kind and helpful and the general vibe is happy and fun at this resort. On day 2 I lost my brand new gold bracelet given to me for Christmas and to my delight, it was turned in to the lost and found. I was so happy I cried! I thought the food was great for an all inclusive,with the exception of the poolside bbq which was pretty basic.The only drawback I could see, was the lounge is too small and not laid out very well. It would have been nice to have a comfortable place to sit and enjoy a drink in the evening. Other than that, we had a great time. For the money we paid it was perfect!

    Jan 11, 2020
  • 4.0 star tripadvisor rating
    Everything we expected and needed :)

    Had a really nice time. Good value for the price. Food was fresh and well-managed even if it lacked some variety. Great kids club (Fer, Dayana & Sara) & coffee place. Plenty of decent alcohol:) Clean!

    Jan 10, 2020
  • 4.0 star tripadvisor rating
    Second Time

    This was our second trip to this resort in less than a year. We love the family deluxe rooms as we have two small children and the bunk beds in a separate room are great. Check in was a breeze. We were in our rooms within 10 minutes. The room was clean and in good repair. The king bed was super comfy. The air conditioning worked great all week. The hot water seemed to go in and out at times but nothing too Serious. Pool was great! It seems like they added more loungers to the pool and beach as the reserving wasn’t so cut throat. Snack bar had drastically cut down their menu options but the line up was non existent so I will take the trade off. Bars were good but there were a few times when they were out of items. Buffets were OK. If anything, I think this is an area of improvement needed for the resort. We eat on resort maybe half the time and the lunch/dinner buffet was repetitive and somewhat low quality. The breakfast options are very good. Pedro is a great server! My daughter fell and broke her arm on the resort and was casted for the reminder of the trip. The concierge arranged for us to see the onsite doctor who took care of getting us to a hospital that took our insurance. The concierge took good care of us ensuring she got wifi for her tablet and meals in our room when needed. Even plastic bags to cover her arm in the shower. It was nice that they made the whole situation easier for us.

    Jan 10, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319