Hotel Overview

The enchanting Secrets Huatulco Resort & Spa sits on the Pacific coast in Huatulco – a sustainable tourism destination recognized for its commitment to the local environment. This adults-only haven is beautifully secluded on the Conejos Bay and its guests are treated to divine views of golden sand beaches, stunning rock formations and sapphire waters. Guests at Secrets Huatulco have free flow access to nearby Dreams Huatulco Resort & Spa, to enjoy an additional five restaurants and facilities. Secrets Huatulco Resort & Spa – Enchanting. Secluded. Divine.

Location

Huatulco
Huatulco International Airport (HUX) : 16 miles

Property Information

Year Built: 2011
Total available rooms and suites: 434

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Advisory Christmas hotel cancellation policy (24 Dec 19-31 Dec 19). Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
Minimum Guest Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 5469 reviews
  • 5.0 star tripadvisor rating
    Laura Garcia Lopez was Amazing!

    Laura was very kind and remembered us by name at every meal. She ensured that my family had a luxury experience each time we were at the Castaways restaurant. She also made note of our drink and meal time preferences, the attention to detail was amazing!

    Jul 22, 2019
  • 5.0 star tripadvisor rating
    Most Awesome Resort Paradise

    Most awesome Resort service awesome servers awesome food awesome the service is unbelievable water beautiful. I can keep on and on and on definitely going back lots more and been to many of resorts in Mexico. Best server at our pool side deck was so fabulous Salvador castellanos make sure you look for him hardest worker..

    Jul 21, 2019
  • 5.0 star tripadvisor rating
    Paradise

    Just got home from an amazing 8 nights. This is the most beautiful place. Loved the resort. Loved the views. So peaceful and beautiful. Very hot and sunny with storms at night up in the mountains. We did have one afternoon with a storm roll in but it was so beautiful we didn’t mind it. Watched the lighting hit out in the ocean was beautiful too. Candy from the spa & Ivonne from resturant management were the most helpful employees. Actually everyone was so nice and helpful. We did a deep sea fishing trip with Gilberto & his son Josie from the beach. AMAZING! We can not wait to return next July. If you like peace and quiet July is a great month. ⭐️⭐️⭐️⭐️⭐️ Easy five stars

    Jul 21, 2019
  • 4.0 star tripadvisor rating
    Great hotel with serious management problems.

    I am a frequent visitor of this extraordinary hotel, but this year we noticed serious management issues which are noticed in lack of maintenance, quality of amenities and lack of personnel (in restaurants and in the supervision). The staff is really kind but overwhelmed even though the hotel was just in a 50% occupation. No supervision in the pool area which resulted in guests with their own speakers (and really loud music) with no one to tell them to follow the rules. The restaurants are extraordinary, but the service is really slow since there isn't enough personnel. I complained about several issues during my stay and no one was there to make a follow up. This used to be one of the best resorts of the Secrets chain, and now the difference with others is evident (serval guests told me the same thing). I really love this resort but a change in management is definitely required if the hotel does not want to lose it's status and customers.

    Jul 18, 2019
  • 5.0 star tripadvisor rating
    Best Place you can ever stay

    the bell boy Omar was Extraordinario and amazing service definitely coming back and Im recommending Omar, Isabel and the rest of the staff awesome this is amazing hotel pepole are helpful and very friendly.

    Jul 17, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519