General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 5518 reviews
Look no further!
We stayed June 28th-July 1st. I think I researched every hotel and rental house prior to my trip to Puerto Vallarta... and I couldn't have been happier that I chose Secrets Vallarta Bay. Don't waste your time reading every review online for every hotel- just book here. From the Grand entrance to the hotel and glass of champagne upon exiting the taxi - the whole experience was great! They say "welcome home" upon your arrival and that's really how they make you feel. Our room, an Ocean View Suite , was beautifully decorated, very clean and had amazing Ocean views. The restaurants were amazing but the best part was lounging by the beautiful pools. Miguel took care of us every day and was always one step ahead of us on finding us lounge chairs and our favorite cocktails and our favorite food. (Chicken gyros there are amazing!) Find Miguel if you go and sit in his section by the pool- he will absolutely spoil you! On the beach in font of the hotel you can paddle board, kayak, ride jet skiis, catamarans, and HORSES! Nothing like riding a horse down the beach.. (: They also have games you can play by the pool and floating casinos- in the pool and a great band played one day. Be ready MIGUEL- we are coming back and bringing 14 of our closest friends 1/16/20-/1/20/20- PLEASE be working?!!!
Secrets Vallarta Bay is a Beautiful Resort and has the most friendly staff. Everyone is so nice and friendly and polite and will do anything for you. Food was excellent with a great variety of everything. A must visit for sure
5th Anniversary Trip
We chose the Secrets Vallarta Bay for the all-inclusive, adults-only amenities and it did not disappoint! The staff, room, restaurants, entertainment and pools were all fabulous. We especially loved being so close to town and took advantage of the opportunity to take a taxi so we could walk the Malecon, shop, see the sights and enjoy some delicious local food! This particular Secrets is attached to their family resort, NOW Amber, which we accessed frequently, however it still felt like we had the privacy of the adults-only side as they are kept fairly separate (especially the pools). They know how to cater to both families and couples and treated us so well. We loved Secrets and Puerto Vallarta and definitely plan to return!
Trip to PV
Rooms are great, staff was awesome! Miguel Miguel Rico a server at pool bar was the best! Never had to wait for a drink. Service was great. Mexican and Asian restaurants were ok. Italian and Oceana were awesome!
This says it’s an all adult hotel, but it’s sister property that is family oriented is right next door. Was not impressed that some restaurants you had to share with small children. Buffet was was only open part time for some reason, so if you wanted buffet, you had to go to the family side. Beer was mostly warm at all bar areas. Food was marginal throughout all restaurants. At least Omar down at the pool area did his very best to make sure we were taken care of every day!! Overall, just a bit underwhelmed.