Dreams Playa Mujeres Golf & Spa Resort is set in a serene gated community where guests have at their disposal a huge expanse of swimming pools including a fantastic waterpark. Golfers will enjoy complimentary green fees at the Playa Mujeres Golf Course and all adult guests also have full access to all the facilities of the nearby Secrets Playa Mujeres Golf & Spa Resort as part of the Unlimited-Luxury® programme. The graciously appointed accommodation at this resort is unique and luxurious, featuring swim out suites and many with stunning ocean views. This is a resort that couples and children will find most welcoming and a perfect holiday experience.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating2710 reviews
Fun, Fun, Fun!
Our trip to Cancun and staying at the Dreams playa has been a blast. Top notch service, everyone is nice and welcoming. Nothing to complain about unless you’re some needy, horrible, and annoying person. Also Adrian from the Tide was very helpful and a great person who helped served us. If ya go eat at the Tide, just look for Adrian he’s cool.
Another trip to Cancun, loved it. Took all the kids this trip and they loved it. First time at this resort (we said we would try different properties each time) but we would for sure go back to this one. The property was great. The staff was very helpful and pleasant. Gabriella was awesome. Worked the upper pool side for drinks/food. Super friendly and always there to check on us.
Beautiful resort, awful food
So we just returned today and here’s my honest review. I’ll start with the good- The resort is completely beautiful. The room was amazing, we slept so good the whole time. We had a great view. We were preferred club in building 6. When we arrived we were greeted with cool towels and champagne, and lemonade and cookies for the kids. The staff is amazing, and they go above and beyond to accommodate as much as possible. They are constantly working around the resort also- landscaping, painting, cleaning, etc. The preferred lounge is a great perk. We hung out there most nights. They had a few specialty drinks they only made there, and in general we thought the drinks were better. We did two excursions- scuba diving and the dolphin swim. The scuba was great but unorganized. We loved the dolphin swim. I did negotiate the price a little, but they wouldn’t budge on the pictures unless you got one of the big packages and then they’d make you a “special offer”. I just got one individual picture and it was $40. We did a photo session with Daniel and he did a great job. I really wanted to get some of the colorful sunset pics and he delivered. There’s no session fee and you just pay for the shots you want (digital file). I believe they were $23 each. The ice cream shop was good. Breakfast at Maris was slow service but good. Room service was something we resorted to several times just to satisfy our appetite, but unfortunately it was cold and took an hour to arrive each time. Now the bad- I went to bed most nights starving. Believe the bad food reviews. For me, having good food is a HUGE factor of my vacation. I did not experience “good” food anywhere except for Fusion. The food quality can be compared to a cafeteria or a food court at an amusement part. The food is bland and just poor quality. If you think you’re gonna get Mexican food in Mexico, think again. I was hoping for fresh guacamole made in front of you and nachos and tacos. The nachos come covered in watery yellow cheese that looks like it’s out of a can. The guac is brown and also packaged. No tacos to be found except fish tacos at Maris for lunch- which unfortunately we didn’t get to try. We had clothes on top of swimsuits and just wanted to sit outside and eat lunch, but they said we were “wet” (we weren’t) and the dress code is for lunch- whether inside or out. And there’s no taking food to go allowed. Poolside lunch options- the very limited menu from Tides, which is frozen burgers, cheese quesadillas, the soupy afore- mentioned nachos, or a hot dog. The wrap/salad restaurant had two wrap options each day, which we tried but weren’t great. They also had fruit cups, and a suspect looking salad bar that I wasn’t brave enough to try. The best meal we had was hibachi at Fusion. I showed up at 3:30 and waited in line until 4:30 for our reservation. No complaints about the food there, we all enjoyed it. We ate at Gaucho twice. It wasn’t great, but it wasn’t awful. The salad bar had some good side options. The meat was fatty, but we did find a couple things that were ok. The worst meal was Tres Colores. How ironic. I asked for shredded cheese and was brought a bowl of the soupy yellow goop again. The meat was tough and full of gristle- no flavor at all. I added a picture of the fajitas. Just meat and peppers and tiny little tortillas. No lettuce/guac/pico/rice came with it. We took a couple bites and left. The buffet is ok, but again not great. It worked to keep us from going hungry, but not what you want to eat while on a resort vacation. We missed out on trying Maris for dinner, because they were closed the night we planned to go. I couldn’t find menu pictures before we left, so helpfully someone will find these helpful. The gift shop is limited and very expensive. I think a hoodie that said Cancun was $69. The lazy river wasn’t great. It doesn’t push you along very much if that makes sense. And the floats are so large that you can’t touch the water when you’re in it to push yourself along. Before we left I read the bad food reviews and almost switched to a different resort. I wish we had in hindsight. I’m not overly picky and was not expecting 5 star, but honestly I would’ve been excited to see a golden coral after eating here for a few days. I enjoyed the resort itself, but the food was a deal breaker for me and I wouldn’t want to go back.
We were there in July for our family vacation and the staff was great, very attentive to all of our needs! We ate two nights at Fusion, teppanyaki grill, and had great service from Sergio and the 2 Roberto's during our visits. Martin, the restaurant manager was very engaging and friendly. It was a lot of fun!
The resort is excellent. I was disappointed by the numerous restaurant closing while we were there. I also thought they could use more servers in the pool area. The servers were a little over worked and had a hard time keeping up with demand. The service in the restaurants was excellent