Hotel Overview

Townhome style condominiums located along the 10th and 15th fairway of the Beach Course in the beautiful Waikoloa Beach Resort. This gated
community offers two swimming pools, a whirlpool spa, fitness center, and tennis court. Each unit comes complete with a full kitchen with granite counter
tops, master suite with separate tub and shower, washer and dryer, air conditioning, first and second floor lanais, and dual sinks in the master bathroom.

Location

Waikoloa
Kona, HI, USA - Keahole (KOA) : 15 miles

Property Information

Year Built: 2002
All rooms non-smoking: 168
Floors: 2

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Policy for all NON-REFUNDABLE and NR categories: All bookings are final. No cancellations are allowed once bookings are made. Full cancellation charges will apply. Not combinable with other special offers or promotions. Applicable to new bookings only. Does not apply to Group bookings. Other restrictions may apply.
Advisory A minimum mandatory hotel-imposed fee of $10 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory Our check-in office is not located on the property. Please keep this information for your arrival. Office Address - Aston Hotels & Resorts 69-201 Waikoloa Beach Drive Suite 2F7 Waikoloa, 96738 Office Hours: 7:00 AM to 7:00 PM HST Daily Please look for the Aston Hotels & Resorts office located on the 2nd floor above the Food Court of the Queens Marketplace. There is plenty of parking in the back of the shopping center and an elevator to get to the 2nd floor.
Advisory Contact Info: Our contact telephone numbers, fax number, and email addresses will remain the same. Reservations for Aston Shores at Waikoloa: Call (808)886-5001 or email res.asw@astonreservations.com Reservations for Aston Waikoloa Colony Villas: Call (808)886-8899 or email res.wcv@astonreservations.com All arrivals should check-in at our office during our office hours 7AM to 7PM HST daily.
Advisory All guests that anticipate arriving after our office hours, it is very important to please contact our office to receive the late arrival instructions (gate code/lockbox code/maps, etc.) at least 3-5 days prior to your arrival date. For any late arrivals that was not able to make contact with us prior to arrival, please call the reservations telephone number for your respective property to get your late arrival information from the Answering Service over the phone.
Advisory The following mandatory cleaning fees plus tax will be collected at check-out. Fee is approximate and subject to change without notice. $250 plus tax - Two Bedroom $300 plus tax - Three Bedroom
Advisory The following mandatory cleaning fees plus tax will be collected at check-out. Fee is approximate and subject to change without notice. $275 plus tax - Two Bedroom $325 plus tax - Three Bedroom
Advisory The following optional room cleaning fees will be collected at check-out. Fee is approximate and subject to change without notice. -Two Bedroom: $115 plus tax, per clean (Full Service), $40 plus tax, per clean (Trash & Towels). -Three Bedroom: $135 plus tax, per clean (Full Service), $55 plus tax, per clean (Trash & Towels).
Current Renovations: CHECK IN INSTRUCTIONS - 2018(7/19/2018 - 12/31/2019):

Our check-in office is not located on the property.  Please keep this information for your arrival. 

Office Address -
Aston Hotels & Resorts
69-201 Waikoloa Beach Drive
Suite 2F7
Waikoloa, 96738

Office Hours:  7:00 AM to 7:00 PM HST Daily

Please look for the Aston Hotels & Resorts office located on the 2nd floor above the Food Court of the Queens Marketplace.  There is plenty of parking in the back of the shopping center and an elevator to get to the 2nd floor.  

Contact Info: Our contact telephone numbers, fax number, and email addresses will remain the same. Reservations for Aston Shores at Waikoloa: Call (808)886-5001 or email res.asw@astonreservations.com  Reservations for Aston Waikoloa Colony Villas: Call (808)886-8899 or email res.wcv@astonreservations.com  All arrivals should check-in at our office during our office hours 7AM to 7PM HST daily. 

All guests that anticipate arriving after our office hours, it is very important to please contact our office to receive the late arrival instructions (gate code/lockbox code/maps, etc.) at least 3-5 days prior to your arrival date. 

For any late arrivals that was not able to make contact with us prior to arrival, please call the reservations telephone number for your respective property to get your late arrival information from the Answering Service over the phone. 

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Porterage is on request and available at an additional fee payable to the hotel directly.

A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Amenities covered by this fee:
• Blu-ray, DVD and PlayStation 3 game rentals
• Daily coffee & tea
• Internet access & Wi-Fi access
• Daily newspaper
• Local and toll-free calls
• In-room safe usage

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 260 reviews
  • 5.0 star tripadvisor rating
    The Big Island 2019

    Property was beautiful as was the 3 bedroom villa we stayed in.....couldn't have asked for a better location. Home was well appointed and we did not lack for anything! Centrally located for all of our activities and with a pool and restaurant on property you really didn't need to leave if you didn't want too.

    Nov 16, 2019
  • 3.0 star tripadvisor rating
    Poorly Managed

    These are lovely Villa style units which have fallen upon disrepair. We stayed in Unit 801 which has a great floor plan and nicely furnished. The unit though is showing signs of aging which was apparent in broken blinds lading to the patio. The management company is doing a very poor job: on check in we were missing all sorts of items such as kitchen dish soap, no sponge, a single trah bag, no soap for the dishwasher, a single partial roll of toilet paper in the bathroom among other issues. The blender smelled as if something died inside of it. On the positive side, the sleep experience was good, quiet with good bedding. The fairway views are quite lovely and the grounds are well maintained. These units have great potential but are suffering as the result of management which seems a bit indifferent.

    Nov 04, 2019
  • 4.0 star tripadvisor rating
    Quiet and relaxing

    My daughter and stayed at the Colony Villas in August. This is not a hotel but indivudual condos. There is no restaurants or bars on the property but it is a great place to stay. We had a large, well appointed 2 story, 2 bedroom, 2 bath condo. The master bedroom is upstairs and well appointed with a walkin closet. The bed was comfortable. The downstairs had a well appointed kitchen with a dining and sitting area. The second bedroom had 2 single beds and a cot in it. We were situated very close to the family pool. It is peaceful. The resort is gated. The grounds are wonderful. The only challenge is that you have to drive if you want to eat out. My experience being in a large group on this resort, is to go to Costco and get your food and drinks. By the time you get done with the day, you are ready to slow down for the evening. This place does have BBQ in the pool area and you need a key to get into the pool/BBQ area and a key to get out. All in all, I would recommend this resort to couplees with children or to anyone looking for peace and quiet.

    Aug 11, 2019
  • 3.0 star tripadvisor rating
    Quiet community and great location, some maintenance issues

    My family stayed here for a week booked through AAA. Nice place but had some issues Pros - great location convenient access via rental car to area. Staff pleasant upon check in and phone calls were answered promptly. We had booked a one bedroom with sofa bed and since the condo didn’t have a sofa bed were given a second bedroom with two twins that worked great for my kids. My kids loved the pool. And hot tub. A lot ! 🏊‍♀️ Very close to our unit. Coffee and tea was provided daily with phone call requests as advertised. Cons - ANTS 🐜 in the upstairs bathroom. Called staff the next morning nothing was done that I am aware of as there were still ants the next night. Since our family was staying the following night at volcanos national park overnight I asked for the bugs to be treated. So came back on day 4 to an upstairs that smells of insecticide but not more ants. Cont open a window to ventilate due to heat outside and no upstairs fans. Turns out on day 6 the ants reappeared in the downstairs bathroom. 😵 Downstairs bathroom toilet occasionally runs - probably some slow leak internal (?) we saw nothing leaking external. Annoying but can deal with it. Upstairs bed hard as a rock. No mattress topper. Worst bed ever. Kids beds were fine. This condo only has AC that you cannot set below 74 and one fan in the main area so the bedrooms get very stuffy at night. I hope for future travelers they install ceiling fans or something in the bedrooms since you really can’t open the windows due to humidity and heat outside. No view to speak of just looking at other condos. No golf course view. We were in 1901 Parking sucks. Most spots are reserved and there was not a designated spot for our unit so we had to frequently park further away. No shuttle and most things are over a mile away or more so have to drive or taxi. Additional notes not good or bad just FYI - pool and bath towels and bedding were provided as was the daily coffee and newspaper on request. Plenty of dishes and and full kitchen. But no spices, condiments, etc. no day passes to the Hilton or other pools as other reviews had mentioned. No beach toys as other reviewers encountered. Not sure if we would return here. Kinda on the fence for us on that one

    Aug 07, 2019
  • 4.0 star tripadvisor rating
    Almost perfect... but not so clean

    We really liked staying in this place for so many reasons : - great location: close to the beach, shopping centre, food court... & don’t miss the sunset at the lava lava beach club ! - nice, quiet (when we were there) and clean pools - spacious villa - excellent customer service : we had an issue with the AC in our first villa. I called the office, 20 minutes later an engineer was here. Unfortunately he wasn’t able to fix it, 15 minutes later the office called me back offering to relocate us in a bigger villa and they offer us a discount However small things made I don’t go with 5 stars: - cleaning : I am not the only complaining when I read the comments. The cleaning is really imperfect and must be improved : dirty towels, dirty floors (hairs, dust...). - equipment : understanding we are in a villa we can’t except to have everything but small thing like sponge, kitchen towel, salt & peppers... would be appreciated. - don’t forget it’s not a villa dedicated to be rent, this is someone’s house so you can have some pictures of them in the bedside table... quite strange sometimes... Hopefully they will improve these points, if they do this place would be a real nice place to stay !

    Jul 15, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319