Hotel Overview

Townhome style condominiums located along the 10th and 15th fairway of the Beach Course in the beautiful Waikoloa Beach Resort. This gated
community offers two swimming pools, a whirlpool spa, fitness center, and tennis court. Each unit comes complete with a full kitchen with granite counter
tops, master suite with separate tub and shower, washer and dryer, air conditioning, first and second floor lanais, and dual sinks in the master bathroom.

Location

Waikoloa
Kona, HI, USA - Keahole (KOA) : 15 miles

Property Information

Year Built: 2002
All rooms non-smoking: 168
Floors: 2

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Policy for all NON-REFUNDABLE and NR categories: All bookings are final. No cancellations are allowed once bookings are made. Full cancellation charges will apply. Not combinable with other special offers or promotions. Applicable to new bookings only. Does not apply to Group bookings. Other restrictions may apply.
Advisory A minimum mandatory hotel-imposed fee of $10 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory Our check-in office is not located on the property. Please keep this information for your arrival. Office Address - Aston Hotels & Resorts 69-201 Waikoloa Beach Drive Suite 2F7 Waikoloa, 96738 Office Hours: 7:00 AM to 7:00 PM HST Daily Please look for the Aston Hotels & Resorts office located on the 2nd floor above the Food Court of the Queens Marketplace. There is plenty of parking in the back of the shopping center and an elevator to get to the 2nd floor.
Advisory Contact Info: Our contact telephone numbers, fax number, and email addresses will remain the same. Reservations for Aston Shores at Waikoloa: Call (808)886-5001 or email res.asw@astonreservations.com Reservations for Aston Waikoloa Colony Villas: Call (808)886-8899 or email res.wcv@astonreservations.com All arrivals should check-in at our office during our office hours 7AM to 7PM HST daily.
Advisory All guests that anticipate arriving after our office hours, it is very important to please contact our office to receive the late arrival instructions (gate code/lockbox code/maps, etc.) at least 3-5 days prior to your arrival date. For any late arrivals that was not able to make contact with us prior to arrival, please call the reservations telephone number for your respective property to get your late arrival information from the Answering Service over the phone.
Advisory The following mandatory cleaning fees plus tax will be collected at check-out. Fee is approximate and subject to change without notice. $250 plus tax - Two Bedroom $300 plus tax - Three Bedroom
Advisory The following mandatory cleaning fees plus tax will be collected at check-out. Fee is approximate and subject to change without notice. $275 plus tax - Two Bedroom $325 plus tax - Three Bedroom
Advisory The following optional room cleaning fees will be collected at check-out. Fee is approximate and subject to change without notice. -Two Bedroom: $115 plus tax, per clean (Full Service), $40 plus tax, per clean (Trash & Towels). -Three Bedroom: $135 plus tax, per clean (Full Service), $55 plus tax, per clean (Trash & Towels).
Current Renovations: CHECK IN INSTRUCTIONS - 2018(7/19/2018 - 12/31/2019):

Our check-in office is not located on the property.  Please keep this information for your arrival. 

Office Address -
Aston Hotels & Resorts
69-201 Waikoloa Beach Drive
Suite 2F7
Waikoloa, 96738

Office Hours:  7:00 AM to 7:00 PM HST Daily

Please look for the Aston Hotels & Resorts office located on the 2nd floor above the Food Court of the Queens Marketplace.  There is plenty of parking in the back of the shopping center and an elevator to get to the 2nd floor.  

Contact Info: Our contact telephone numbers, fax number, and email addresses will remain the same. Reservations for Aston Shores at Waikoloa: Call (808)886-5001 or email res.asw@astonreservations.com  Reservations for Aston Waikoloa Colony Villas: Call (808)886-8899 or email res.wcv@astonreservations.com  All arrivals should check-in at our office during our office hours 7AM to 7PM HST daily. 

All guests that anticipate arriving after our office hours, it is very important to please contact our office to receive the late arrival instructions (gate code/lockbox code/maps, etc.) at least 3-5 days prior to your arrival date. 

For any late arrivals that was not able to make contact with us prior to arrival, please call the reservations telephone number for your respective property to get your late arrival information from the Answering Service over the phone. 

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Porterage is on request and available at an additional fee payable to the hotel directly.

A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Amenities covered by this fee:
• Blu-ray, DVD and PlayStation 3 game rentals
• Daily coffee & tea
• Internet access & Wi-Fi access
• Daily newspaper
• Local and toll-free calls
• In-room safe usage

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 257 reviews
  • 4.0 star tripadvisor rating
    Almost perfect... but not so clean

    We really liked staying in this place for so many reasons : - great location: close to the beach, shopping centre, food court... & don’t miss the sunset at the lava lava beach club ! - nice, quiet (when we were there) and clean pools - spacious villa - excellent customer service : we had an issue with the AC in our first villa. I called the office, 20 minutes later an engineer was here. Unfortunately he wasn’t able to fix it, 15 minutes later the office called me back offering to relocate us in a bigger villa and they offer us a discount However small things made I don’t go with 5 stars: - cleaning : I am not the only complaining when I read the comments. The cleaning is really imperfect and must be improved : dirty towels, dirty floors (hairs, dust...). - equipment : understanding we are in a villa we can’t except to have everything but small thing like sponge, kitchen towel, salt & peppers... would be appreciated. - don’t forget it’s not a villa dedicated to be rent, this is someone’s house so you can have some pictures of them in the bedside table... quite strange sometimes... Hopefully they will improve these points, if they do this place would be a real nice place to stay !

    Jul 15, 2019
  • 5.0 star tripadvisor rating
    Beautiful

    This was a great area to visit. Our condo had a pool pass to the Hilton complete with a lagoon for snorkeling. The condo was well equipped and spacious. We frequent Hilton Head and it reminded us of a newer pacific version of HHI.

    Jun 20, 2019
  • 2.0 star tripadvisor rating
    Great looking place but poorly maintained and furnished

    We just got back from a week in Waikoloa and wished the unit was better. We booked our trip through Costco, hoping it would be a well maintained unit. We stayed in a 3 bedroom, Unit 605, and figured renting the larger one would mean it was a nicer one as well. I even called the office at Aston a couple times before we got there, to make sure we would have a cleaner unit, with one of my grand kids beginning to crawl. We checked in later in the day and within an hour of my granddaughter crawling on the living room carpet, her knees and feet were black from the dirty carpet. Based on many other reviews, we thought that beach gear, chairs and other items would be available for our use, but there was nothing in the unit like that. We went to sweep the tile floors and there was no broom. We decided to use the vacuum that was in a closet but the tank had been removed, so we couldn't use that either. There are also no dish towels or sponges, so make sure you bring your own.The garage, several kitchen cabinets and some of the closets were locked so we had to access to those. It appears the owners and property management company take very little care of this unit and Costco will be made aware of this. I hate writing bad reviews but I also want to protect others in the future. As far as the complex goes, it is very clean and the pools are well maintained. We did have to pay a cleaning fee, which is pretty ironic.

    May 08, 2019
  • 2.0 star tripadvisor rating
    We have stayed before, but will never stay again.

    We rented through Ashton Waikoloa Colony Villas last year and had a wonderful experience. Sadly, this year we had a different unit and a completely different experience. The kitchen was infested with cockroaches. We saw more than 10 in one day. They were crawling under the buttons for the oven, still alive. There was still coffee in the pot when we arrived. Spills on tables and dust in the fans. The furniture was worn and stained. Carpets felt dirty. White sheets had turned yellow. You could feel the springs inside the cheap mattress. Pillows and sheets were cheap. I am not one to complain and spend many trips camping. This was unacceptable.

    Mar 31, 2019
  • 3.0 star tripadvisor rating
    Be careful when renting - make sure you know what unit you are getting

    We rented in the Aston Waikoloa Colony Villas through interval international's get away for spring break. The pictures you see on interval's site for their rentals is not what we ended up with. Let's first start with check in. You check in off-site, which is really not a terrible thing, more of a hassle because it's in the Queen marketplace where parking is not adequate and your first time going it's a small challenge to find offices. Secondly office staff is super friendly and helpful and I want people to know that through this ordeal the staff was great especially Emmie and Hailey. Sorry for the spelling. We first checked into unit 1001 and then 1401 and to be blunt we were very appalled that Interval would allow the use of these condos. I'm not exxagerating when I say filthy stained carpets in both, heavily used, dinged up, dirty couches, tables, chairs and then hairs in shower stalls. We spent the night in 1401 but asked again to be moved. Please believe me that I wouldn't take off my flip flops and walk on either units carpetting in barefeet. The next day Emmie helped us find unit 1703, which just happens to be the unit you see on intervals site and it was beautiful. So my suggestion is to make sure you know what unit you are getting and demand to see pictures. Units 1401 and 1001 are not acceptable and I will be contacting interval to let them know about this situation. Everything else about the property is stunning and again a big shout out to the office staff for helping us.

    Mar 28, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519