Extra Value: Apple Leisure Group Exclusive: Free non-stop transfers.
Free Symbolic Weddings: Receive the Sunscape Sunkissed Wedding Package complimentary when booking a minimum of 7 nights in the required room category or higher. Restrictions apply - see applebeachbrides.com.
Honeymoon: Receive the Sunscape Sweet Escape Honeymoon Package complimentary when booking the minimum required room category or higher for a minimum of 7 nights (Restrictions apply**).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.
*Premium tee times and golf cart fees apply. Transportation to and from golf course not included. Additional fees and restrictions may apply. **Please request your honeymoon or anniversary package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Sun Kissed Wedding Package to receive both complimentary. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 3176 reviews
For for the kids
If your only concern is if the kids will enjoy the trip, this is a good option. If by chance you want good food, good drinks for adults you may want to go somewhere else. You will be disappointed in both
I would like to thank Marisol Ríos for all her help and always show enthusiasm and good energy. She is great at what she does and my wife and I always enjoy the activities with her. Thank you so much for your great work, we Will keep coming because of you.
Lots of family fun :)
Our group consisted of 3 mamas and 6 kids. We spent 7 days at the resort and didn’t want to leave! There were activities for kids of all ages. Our 12 year olds participated in all the pool games and the older kids played the volleyball and soccer games against the entertainment staff. We felt very comfortable letting the kids do their thing at the resort without hovering. Special thank you to Marcos, Juan Luis, Xander and Gerardo for being so attentive to the kids and our beverage needs! We didn’t make it to the Italian restaurant-which we heard was delicious. However, we really enjoyed Tiki Taco and Seaside Grill. We ate at the buffet the first night and unfortanely no one in the group enjoyed it. I recommend trying the other spots!
I would like to thank the staff, especially Xander, Marco's, Jose Luis, and Gerardo. They were amazing and very attentive. The hotel was clean. The food was good. The staff to a lot of time to make sure the activity for both adults and kids were fun. The food was very good. The only meal I did not like was the dinner in the buffet.
Clean Resort with Friendly Staff
We really enjoyed our stay while at Sunscape. My boyfriend and I spent a week there and were not disappointed. During check-in, there are multiple people around to assist you with anything you need whether it has to do with your room or booking excursions. There is a marketplace area to buy souvenirs, sunscreen, medication, or clothing. It was nice to have those items conveniently within the hotel. The pool is very clean and large. It is right next to the beach with plenty of spots to lay out in the sun or relax under an umbrella. There are three bars and multiple restaurants including a 24-hour coffee shop so we were very well fed. The buffet for dinner changed every night keeping things interesting. We enjoyed all the food except for the Asian night which was slightly disappointing. Our favorite staff member was Jose Luis who was our waiter at the World Cafe for three dinners. He clearly has a love for Puerto Vallarta. We could've talked with him all night. He was an excellent waiter who kept our drinks full and checked in often. Another highlight of our trip was thanks to the Sunscape entertainment team! They had a show every night with different dances and themes. & they kept guest entertained during the day with pool and beach activities. Thank you, Marcos, for inviting us to participate in the excitement! The only bump in the road we experienced was with luggage. There was a miscommunication when we checked in as our luggage was not waiting for us in the room. At the end of the stay as well we were waiting on our luggage downstairs. A miscommunication where my boyfriend and I didn't understand the process completely that could've been easily avoided by clearer expectations. All in all, we would stay here again! We recommend it. Thank you to all the staff!