Extra Value: Apple Leisure Group Exclusive: Free non-stop transfers.
Free Symbolic Weddings: Receive the Sunscape Sunkissed Wedding Package complimentary when booking a minimum of 7 nights in the required room category or higher. Restrictions apply - see applebeachbrides.com.
Honeymoon: Receive the Sunscape Sweet Escape Honeymoon Package complimentary when booking the minimum required room category or higher for a minimum of 7 nights (Restrictions apply**).
Family: Two kids 12 & under Stay, Play & Eat Free during select dates.
*Premium tee times and golf cart fees apply. Transportation to and from golf course not included. Additional fees and restrictions may apply. **Please request your honeymoon or anniversary package at time of booking. Not available during Christmas and New Years Eve. Subject to availability and double occupancy only. Taxes and gratuity included. Prices and package subject to change without notice. This package cannot be combined with the Sun Kissed Wedding Package to receive both complimentary. To receive the package complimentary it is only applicable to couples staying within three months of their wedding date. Couple must present a copy of their wedding invitation or marriage certificate at the time of check-in. Package is available to all guests when purchased at the selling price.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 3005 reviews
STILL FIGHTING OVER LOUNGE CHAIRS
We had a Sea River Tower Condo rental within Sunscape resort. This is our 4th time back to Sunscape, twice in the hotel / resort and twice now in a condo rental in Sea River Tower and it just amazes me that most of the poor reviews on tripadvisor, including my previous review of this resort are over lack of outdoor lounge chair access within the Sunscape resort. Family members of mine have attended management meetings they have been invited to within the resort and expressed concerns over this same issue and management has agreed they have a lounge chair problem. 4 years later we are here at Sunscape in the 3rd week of June, 90 plus degrees outside and they have over 40 lounge chairs sitting in a roped in area called Sun Club.... with no one using them at 2 o clock in the afternoon. I went to front desk and asked how much to rent 4 chairs in the Sun club area. Cant do that those are for SunScape club members only. Can the managers of Sunscape READ ? Your biggest complaint on tripadvisor is lack of of lounge chairs, then you have over 40 of them JUST SITTING ON THE BEACH..... that you dont allow anyone to use. I am sorry but that is just stupid. Put a stack of lounge chairs out on the beach for your guests to grab and use. Pretty stupid to sit her and have a great resort that continues to get bad reviews over such a fixable issue.
The food simply sucks. We ended up going off the resort to have our meals. This is not good since we were staying at an all inclusive. Plus, if you wanted to connect to WiFi, forget about it. Unless you want to go down the the lobby and suite it in a small area of the lobby. Ugh.
We were return vacationers from the U.S. Hotel had all new staff. Zander at the pool activities was "top notch". He was most helpful. He greeted us on a daily basis and should be one of the highest supervisors. The food was not like before and we were disappointed. The "Captain" Rosendo and Hostess Jacqueline in the seating area were very nice. The room was adequate but needs some remodeling. The pool was in poor shape and had what seemed to look like mold around the top edges in a lot of areas of the pool. The hotel seemed to be understaffed. It was reported to the management. If you are flying, forget the transportation companies. The cabs were about $5 to and from the hotel. Our transportation company did not show up for our return to the airport so we simply took a cab at a less price. The concierge spoke with us and we said everything was okay. We went to eat at the Happy Lobster in Centro. It was super and we highly recommend. Enjoy!
Overall an okay experience. Food is not great. I enjoyed the Tiki taco location and the deli cafe the most. The only bad experience while at Tiki Taco, it’s indoor and NO air conditioning! Eat and sweating is gross! The cabana NEXT to the pool does not allow people that have sleeveless shirts or wet bathing suits. And they’ll run you out in front of everyone. The Italian restaurant is comparable to a frozen meal. You’ll have better luck at Olive Garden. If you want an inexpensive resort, and don’t care for quality then you’ll have fun here.
Amazing time at Sunscape!
I am a member of Amresorts and chose this location for it's economical price. I was treated like a queen by everyone in the resort, and especially Jose Alberto in UVC and Jose Luis by the pool (and Tiki Taco). Amstar was excellent in picking me up and taking me back to the airport. Thank you everyone for a memorable time, I can't wait to return!