Located on a beautiful peninsula with a private beach and surrounded by dazzling turquoise waters this is an ideal romantic getaway for Adults Only. Luxury accommodation offers modern and stylish British colonial décor, all completed with natural, earthy colours. With a range of à la carte restaurants serving specialities from around the world, Caribbean delights, and even a 24-hour café with late night snacks, dining here will be a remarkable experience. Unwind lounging by the poolside with cooling cocktails, or enjoy the Caribbean breeze and soak up the sun on the lovely beach. If you’re looking for a little relaxation, treat yourself to the Secrets Spa by Pevonia® offering a superb range of relaxing body treatments.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 8306 reviews
INCREDIBLE RESORT!!!! JUST BOOK IT
I've been to many hotels across the Caribbean, staying at Sandals, Excellence, Beaches and Couples resorts. Secrets Wild Orchid was superb and was well in line if not better than these resorts. The food was varied and delicious, the main buffet restaurant delivering excellent service consistently from breakfast through to lunch. Great cooking stations with friendly service for breakfast. The beaches were stunning recommend getting up earlier and going for a swim the surrounding hills make a beautiful make drop for an early morning tranquil dip. Entertainment in the evening was appropriate and of a high standard and the staff throughout were very very friendly. All in all a superb trip and we'll worth a visit. I booked through best at travel who actually recommended this place and I couldn't rate them more highly super service with very friendly staff.
Amazing, Relaxing, Great Staff, Didn't want to leave!!
When we arrived on 7/12 we were greeted by the front desk staff, and the young lady was amazing, and very professional. The guy who retrieved our bags was very friendly also. We got up to our room and the room was nice and cool..very clean, and the bed was super comfortable. I enjoyed the Oceana restaurant by the pool, Blue Mountain, Wold Cafe for breakfast. was AMAZING, and everything was SO FRESH! Theres a guy with a jerk chicken cart that comes around between 12-1 daily with fresh jerk chicken ..OMG its the BEST!! I also had the best drinks from Trevor. He's the bartender by the lobby where the piano is located. He made this drink Called "Trevors Special" it was amazing..I truly recommend this Resort to someone who's looking for luxury, relaxation, great staff, very clean, and great food and drinks.
Sure to return
Fabulous vacation. Very friendly and attentive staff. Even when there was a reservation mistake in our Preferred Club room assignment (queen bed instead of ocean view king) -- staff were quick to rectify the problem in a positive way. Matthew (Head Bellman?) was fabulous, always providing a friendly greeting anytime he saw us. The resort, the room and the views were gorgeous. I got a bit spoiled with the comfy lounge chairs and the frequent bar service. The restaurants were very good; however it would have been nice if they had all the fans on high (t was a bit hot and muggy in July) and if they enforced the dress code for dinner. A major highlight was the Jerk Chicken Cart -- it became our lunch every day -- amazing. The resort should have lost a star due to the high pressure sales pitch to purchase into a type of discount vacation club -- We were tricked into the 90 minute meeting (try 3 hours!) by the invitation to meet with them about a "loyalty program." It is not. The sales people were very pushy. It won't keep me from going back - but "NO" will flow from my lips when any "meeting" is requested!
OK stay. Service is going down
Resort is not 5*. Room needs a refresh and no privacy between the room and the bathroom. A few things were a concern, especially the attitude of some staff members, left a bad taste in our mouth, especially Keroy, working the check in /check out desk, who showed arrogant rude behaviour towards us and not explaining the lengthy process to get checked in. We also an issue at the restaurant at the pool. A very entitled, know it all, female staff member gave us wrong info regarding where to find food mid afternoon. It was our 1st day at the resort and exhausted and hungry, got the run around about where to eat, by telling us the buffet is still open. We made the trek all the way to the buffet, only to find it closed. When we showed back up at the pool restaurant, this employee gave us attitude for being back in her restuarant. We did not feel welcome at this resort. Also staff needs more training in taking orders. We had a few hick ups in the ala carte restuarants. All in all, it seems the staff only do the bare minimum and there is no going above and beyond and making a guest feels special here. Also no one was there to greet us when we got off the bus, which is standard at other 5* resorts we have visited. We felt for the price we paid, we expected more. Food was good, beach also good here. All in all the rude entitled attitude of some staff members, was such a let down for us, we will not return to this resort.
Food and friendliness - subpar
5 star ratings on everything except for the food and friendliness. Majority of the food was bland. We attempted to try most items at every restaurant at Wild Orchiid and all the food with the room service. The pictures on the room service tablet of the food are NOT even close to the final dishes that are delivered. Also, most of the staff, besides the men dressed with gold shirts, were not friendly to us at all. We did not feel at home. The Amstar drivers - Warren and Dheli - were awesome though. However, other then these 2 complaints, the resort was beautiful and clean.