Hotel Overview

Offering amazing views over fine sandy beaches and clear turquoise waters, this resort is the perfect base for families, friends and couples to enjoy a holiday filled with relaxation and fun. Large rooms and suites feature chic and modern furnishings with balconies or patios with sea, bay or resort views. There are several themed restaurants tempting you with a wide range of cuisines to suit everyone’s palate, and with children’s menus too. There is also a waterpark and a range of great land activities where your kids can play all day. When night falls visit the music lounge and mingle with others. Should you wish to go out afterwards, the hotel is only ten minutes away from the exciting nightlife of Montego Bay’s “Hip Strip". Red Carpet Children's check-in (elevated kids platform with cookies).

Location: 10 minutes away from downtown Montego Bay. Approx. 20 minutes from Sangster International Airport (Montego Bay) and 3 hours 50 minutes from Norman Manley International Airport (Kingston).



Montego Bay
Sangster International Airport (MBJ) : 18 miles


Hotel Details


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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

WiFi Policy - The hotel charges a small fee for guests using WiFi in their rooms and will allow them to connect a maximum of two (2) devices per room or per code to the internet. WiFi will remain free and open in the Sunscape Splash Lobby.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 7883 reviews
  • 5.0 star tripadvisor rating
    Barefoot Grill

    It was super fun, the workers were nice, especially one that I met her name was Shakira, she worked at the Barefoot Grill. She was very funny, super nice and was just a really awesome person to interact with!

    Feb 19, 2020
  • 2.0 star tripadvisor rating
    Nice people but basic resort rooms not as pictured and ROACHES

    Took me a while to write this review. The basic rooms are old and run down with old furniture. It smelled musty. There were roaches in the room/bathroom and I went to the linen room a little ways from our room. I turned on the light and at least 50 ROACHES scattered. I reported this and other issues (rooms not getting cleaned daily, smelling musty, small bathroom, no towels, noise). They gave us an upgraded room with beach view. The Jamaican food at the buffet is really good. However, the other restaurants are not good. I wouldn’t return to this resort unless I had an upgraded room at a CHEAP rate. People are friendly, though and we had fun. Oh, and the basic items at the store (laundry detergent, baby wipes, etc) are like 3-4 times the amount you would pay in the states. Bring your own laundry pods or powder. Also, they only have two washers and two dryers for the ENTIRE Cove/Splash resort. I’ve included pictures of the basic room and the upgraded room—plus a still of a roach from the video I showed concierge!

    Feb 18, 2020
  • 2.0 star tripadvisor rating
    Worst Hotel I've ever stayed

    I paid 4 stars price and the Hotel it's not near to 4 stars, I would recomend 2 stars rating. Old furniture, aged infrastructure, super old rooms with two full size beds for a family of 3. Also lack of towels in the room. I ask the first day for more towels for every day and they just let me 2 big towels every day for a family of 3. The alcohol was terrible. The food in the buffet was like any standard buffet not much variety and in both restaurants that was included the menus were the same every day.

    Feb 18, 2020
  • 4.0 star tripadvisor rating
    A great holiday despite hiccups

    Location and great staff save the day. My wife and I are on the last day of a weeks holiday at Sunscape Splash. Because we know about 30 other guests who came for a family event, some with children, we shared many minor grouses eg room keys not working, tv not working, no hair dryer, slow elevators, cafe out of coffee or ice cream, no beach towelss ac faulty etc etc. Staff were always friendly and helpful. The way they manage beach towels and lounge chairs is undergoing change and today we were unable to find a beach chair. But after all that you cant beat the consistent sun and cooling wind with ideal ocean temperatures. And food at the buffet is good although We didn’t see any of the entertainment. Music is persistent and loud throughout the day. We had an ocean view room which was worth the premium as we could sit and read on the balcony which is in shade all day. The location is gated and security monitors all who come in and out. It’s not considered safe to walk on the street after dark, or to walk the couple of miles into the town of Montego Bay. We liked our time in the sea and on the beach most. Least liked-the minor inconveniences mentioned above which may be attributed to a facility badly in need on renovation.

    Feb 18, 2020
  • 5.0 star tripadvisor rating
    Fantastic 3rd Time to this Resort

    Just spent a week there. Third time to this resort for me and it has only improved since the very first time I’ve been there. This was the best trip ever. No issues at all. Staff are amazing... food was good... no issues with towels... drinks were fantastic! The resoet seemed quiet to me. Always a chair to sit on or a place to eat meals. Loved that we didn’t need bracelets for horrible tan line souvenirs. And I loved not having to get up SUPER early to reserve a place to eat dinner every evening. Cannot wait to go back, would recommend this resort to any family or friends! Great time! 🌴🤗

    Feb 18, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319