Hotel Overview

The ultimate in romantic all-suite accommodation, this refined Adults only resort offers Unlimited-Luxury® with limitless gourmet dining and stylish rooms. There is a great range of daily activities including the opportunity to explore the famous reefs off the coast.

Location: Located on Cozumel Island, approx. 90 minutes land and boat transfer from Cancun International Airport.

Location

Cozumel
Cozumel, Quintana Roo (CZM) : 9 miles

Property Information

Year Built: 2007
Total available rooms and suites: 266

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 5039 reviews
  • 3.0 star tripadvisor rating
    Decent hotel in Cozumel with great breakfasts

    From what we talked with the people that go to Cozumel often, this is one of the best hotels on the island. The facilities seem to be slowly getting renovated, which is good, and the rooms are in a good state. Service is a bit slow, but we also heard that this is typical of Cozumel. The breakfast was one of the best parts of it, but the drinks were also good. There are several restaurants, with Gohan probably being one of our favourites. Some of the entertainment staff was great, even though we didn't participate in much, but they were always very friendly. The beach was a bit rocky, but you could always find some good patches of sand. The water was cristal clear and you could see the fish swimming around you

    Sep 17, 2019
  • 5.0 star tripadvisor rating
    GREAT Vacation spot

    Went snorkeling for the first time - had a great time. shopping was GREAT and FUN lots to see and buy. Weather was wonderful and the beaches were so blue/green. Was nice and relaxing. Highly recommend.

    Sep 17, 2019
  • 4.0 star tripadvisor rating
    Great time

    We had a fantastic time! The water was beautiful, the staff was amazing, and the drinks were great. Miguel Angel Cabrera working at the preferred pool bar made us a special drink that we made sure to order every time! We had a wonderful experience and would recommend this to anyone!!!! The food was definitely not the best we've had for an all inclusive, but the staff made up for this. We stayed in an ocean front premier room and it was definitely worth it. Can't wait to go back!

    Sep 16, 2019
  • 5.0 star tripadvisor rating
    Cozumel

    Very good resort, the service was very good and professional, the entertainment team was very good. I think the resort should plan for venues when raining. Over all a good value, I would return for another vacation.

    Sep 16, 2019
  • 5.0 star tripadvisor rating
    Returned to Paradise and still our FAVE!

    Our 2nd stay at Secrets Aura did not disappoint us! Last year, I left a review and another is well deserved this year!! At check in, we were immediately greeted by Mily, with a big smile. Mily remembered us from last year. There were a number of staff members who went above and beyond to ensure our stay was memorable. Arbey is still our numero uno!! He is an activity coordinator. His enthusiasm, energy and hospitality is top notch! He surprised my husband with a special birthday surprise. Thank you Arbey 1000x more for contributing to such a special and memorable birthday celebration for Jerrod! Arbey is an inspiration and has the biggest, friendliest, and most genuine smile I’ve ever known. Keep it up Arbey, you are a big reason why we choose to return to Secrets! Patti was our wedding coordinator last year and it it was so great to see her again! She greeted us with big open arms and a smile! We felt so welcome and at home during our stay! The welcoming hospitality from all the staff, friendliness, the cleanliness of the rooms, fun activities and delicious food at the resort makes Secrets Aura our go-to when visiting Cozumel. This trip, we brought or parents to enjoy with us. They were just as impressed and will be back again, too. Thank you all, so much and we can’t wait to see you again during our next trip! Our only suggestion to management would be to keep restaurants open every night, even during low season. Food is excellent here, but we were not always able to choose where to eat this trip due to closures of restaurants each night. This created longer wait times and because of this, we missed nightly entertainment. Fortunately, as a guest of Secrets you can also enjoy the restaurants at Sunscape. We ate at a few there too and found delicious options. We visited last year, 3 weeks later and did not encounter this issue. To those who are considering Secrets Aura, it’s our favorite! I’ve stayed elsewhere in the past. Secrets is great and we would not consider staying anywhere else each year!

    Sep 15, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519