Hotel Overview

Blending contemporary architecture with sophisticated accommodations, this premiere hotel provides the perfect vacation getaway for active couples and luxury seekers alike. Enjoy refreshing swims in the unique pools, an extensive, first-class spa facility, gourmet restaurants, superior amenities and stylish guest rooms include inspired amenities including Egyptian cotton sheets, flat-screen TVs, aromatherapy and pillow menus, Molton Brown amenities and private balconies with beautiful views. Next, spice up the night at the hotel’s fun-filled selection of bars, including a luxurious seaside lounge equipped with plush beds and stylish chaise lounges.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2004
Last Renovation: 2007
Accessible rooms: 12
Floors: 9
Total rooms: 371

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 16724 reviews
  • 5.0 star tripadvisor rating
    Best Vacation Ever !!! Tequila & Capiton

    Omar and Ernesto provided wonderful service very friendly and thoughtful. He continually amazed us with his attentiveness, He made us feel as though we were the only guests at the resort. I would highly visiting the aqua club if you would like a relaxing vacation. Best all inclusive I’ve ever been too!!!

    Jul 20, 2024
  • 5.0 star tripadvisor rating
    Live Aqua Best Hotel in Cancun

    Went to Live Aqua for the fourth time and it was just amazing, always good food and the best staff I have ever met. Great place! will recommend 100%

    Jul 20, 2024
  • 5.0 star tripadvisor rating
    Miguel the mix master

    Miguel at Live Aqua Resort Cancún is simply amazing! Friendly, informative, and a master mixologist. His exceptional service, attention to detail, and delicious cocktails made our stay unforgettable. Highly recommend visiting him for a top-notch experience!

    Jul 18, 2024
  • 5.0 star tripadvisor rating
    Great pool day’s

    I visited live aqua with a group of girl friends and had a great time. We Loved the swim up bar, fun house music playing, and Edouard at the pool/towel stand was so helpful! He made sure we had the best spot in the house and set up our pool cabana beds and made sure we were very comfortable. He went above and beyond! It was very nice of him, and he made our day special.

    Jul 18, 2024
  • 5.0 star tripadvisor rating
    A 20th anniversary to remember

    The service provided was top tier in every single way!!! We enjoyed exquisite meals. Fantastic drinks and the most romantic dinner on the beach. Henre our server was personable and went above and beyond to make our anniversary dinner memorable. We will definitely plan to return.

    Jul 17, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.