Hotel Overview

Blending contemporary architecture with sophisticated accommodations, this premiere hotel provides the perfect vacation getaway for active couples and luxury seekers alike. Enjoy refreshing swims in the unique pools, an extensive, first-class spa facility, gourmet restaurants, superior amenities and stylish guest rooms include inspired amenities including Egyptian cotton sheets, flat-screen TVs, aromatherapy and pillow menus, Molton Brown amenities and private balconies with beautiful views. Next, spice up the night at the hotel’s fun-filled selection of bars, including a luxurious seaside lounge equipped with plush beds and stylish chaise lounges.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2004
Last Renovation: 2007
Accessible rooms: 12
Floors: 9
Total rooms: 371

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Effective immediately due to Mexico regulations we will no longer accept payment in US Dollars at the Hotels/Resorts. All services shall be in Mexican Pesos. When using a credit or debit card, the charges are being made in Mexican Pesos. Due to this same regulation, we are no longer accepting USD cash as a form of payment or to execute any money exchange; at our hotels/resorts. Guests are required to either use ATM or utilize any bank office nearby.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 16628 reviews
  • 5.0 star tripadvisor rating
    Great entertainment

    Miguel (Michael) with entertainment has such great energy and brings the party to all his events. Can’t say enough about his demeanor and personality spilling out making everyone fully enjoy themselves. Exercise in the morning, water aerobics in the PM, Bingo. All mucho fun!!!

    Jun 15, 2024
  • 5.0 star tripadvisor rating
    DO IT!

    We had an incredible time here! Definitely one of the best experiences we had in Cancun. Everyone was super friendly! Rooms were clean, plenty of activities to do and the food was great! We always do our research before we go on vacation and this all inclusive resort definitely exceeded our expectations. So many people here will make your experience unforgettable like chef Cesar who is always asking on ways he can add new foods to his menu and Marco who will make the best smoothies with a smile on his face every single day.

    Jun 15, 2024
  • 5.0 star tripadvisor rating
    Great trip. Live Aqua Cancun Crushed It

    I cannot say enough of how spectacular this resort is. The room, restaurants, pools, beach, location and especially the service. This is my new go to resort in Cancun. Hands down the best adults only resort I have experienced. Well Done Live Aqua. You exceeded my expectations.

    Jun 14, 2024
  • 5.0 star tripadvisor rating
    Beautiful place and great people

    service was great. And Enrique at Azur was an amazing server and very friendly. Beautiful, blue ocean and amazing food everywhere we went. Spa and massage was very relaxing. Weather was great majority of the time. Thank you live aqua! We will be back.

    Jun 14, 2024
  • 5.0 star tripadvisor rating
    Perfect for a relaxing week on the beach.

    Service was amazing. All staff were very friendly. Especially at Azur. Ask for Enrique! All the food options were fantastic, we did not try anything that we didn’t like. You can make the trip as relaxing as you would like, with options during the evening to spice things up. Make sure to grab the itinerary when you get to the resort to know all the available options.

    Jun 14, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.