Hotel Overview

At the Bahia Principe Luxury Akumal, experience the essence of the Riviera Maya in a beachfront setting with a touch of luxury and exclusivity for everyone. This hotel features an Adults-Only area. Located in the heart of the Riviera Maya, near a beautiful Caribbean beach of crystal, clear waters and surrounded by the lush vegetation of the tropical jungle. You can get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply). Stay at 1 and Play at 4: Staying at Bahia Principe Luxury Akumal, you can enjoy the facilities at Bahia Principe Grand Coba, Bahia Principe Grand Tulum and Bahia Principe Luxury Sian Ka’an (buffet restaurants excluded). In total 24 restaurants, 25 bars and 

It’s ideal for:

Active people who want to get the most out of their time in the area, with an exclusive atmosphere and premium services.

FREE unlimited WI-FI throughout all areas of our hotels.

Location

Tulum
Cancun, Mexico (CUN) : 62 miles

Property Information

Year Built: 2001
Accessible rooms: 12
Floors: 3
Total rooms: 758
Villa: 36

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory The state of Quintana Roo will be charging a sanitation tax of  $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 13917 reviews
  • 5.0 star tripadvisor rating
    Honeymoon

    Myself and my husband attended for one week during the month of May for our honeymoon. Overall, we enjoyed the trip. We experienced some unfortunate circumstances (e.g., a hospital trip), but nothing was the fault of the resort. In fact, the front desk was very helpful in sorting out the situation. Miguel was especially helpful and was able to help carry my husband up the stairs from the spa when he was unable to walk. He ensured we made it to the resort doctor and supported us when we returned from the hospital. We would also like to thank Israel for helping us arrange a pharmacy delivery to the resort when the pharmacy in the complex did not have the medications we needed. We were about to take a taxi to the Walmart in Playa Del Carmen when Israel mentioned he could contact a pharmacy that does deliveries to the resort. We greatly appreciated this as it meant we could stay on the resort and not risk getting lost in a taxi. Overall, the food was good and there was a large selection of things to chose from. The AC in our room worked well and we stayed in the adult only block. The trolleys came often to bring us to and from the main lobby, but for the most part we stayed at the adults only pool, beach, and buffet. Our only real complaint was that the bed was kind of hard, and my husband had a difficult time sleeping as a result.

    May 28, 2024
  • 3.0 star tripadvisor rating
    Very large hotel a 4 star at best

    I wouldn’t rate this resort as 5 star it’s a 4 at best. We were able to eat in the Indian restaurant which was very disappointing, the staff were not attentive and we were just left! Meals took so long to come out and we had to ask for drinks when waters for over half hour! Food was delicious though. Service was much better in the Mexican restaurant! Dont miss the seafood gala night on a Friday! Chefs speciality is lobster ! It was to die for.. the buffet is so vast there is something for everybody! It is a shame there is no cocktail menus at the bar so you can choose what you want . I never saw 1 cocktail Menu! The room was clean and was adequate. The hotel was very large and buggies took you around which was needed.

    May 26, 2024
  • 5.0 star tripadvisor rating
    Exceptional Experience in every corner

    We travelled as a family and in every single interaction we were nothing less than amazed. The resort is huge with several areas, pools, beaches, waterpark, stores to explore, and you reach them easily using the carts that are always available. Drivers were kind, giving us information when needed. The buffet had great quality, freshness and variety. A la carte Restaurants for dinner were great (From the ones we experienced Dolce Vita is awesome, Ku'uk is amazing). Dont waste your time at Mikado Teppanyaki. Horrible experience. We arrived on time, but dinner was delayed about 40 mins. The hostess were kind to explain that for teppanyaki they needed the full group to be there before they start, however it's VERY disappointing to wait 35-40 mins to begin our dinner when we were there on time. Since we were only 3 people they put us with other families to make the group and this has spoiled the experience. AC seemed to be not working and there was poor ventilation. The experience at Mikado was unpleasant, and it felt like it's completely disconnected from all the experiences we had everywhere else in this resort. We decided to leave before dinner was served and entered another restaurant right beside them. We explained what happened and asked if they could accommodate us. Alejandro and Percival made our dinning experience perfect (HUGE THANKS TO THEM! THEY SAVED THE NIGHT). Lastly, but most importantly, for those who have kids, this is THE resort. Their Kids Club crew and activities are EXCEPTIONAL. Joss, Eduardo, Rebeca, Cahuatemoc, Erendira, Ingrid - You're the BEST! My son had so much fun with you and the friends he made at the resort. We can't thank you enough! You, your games, jokes and your care made a huge difference in my son's vacation. We can't wait to our next vacation with you!

    May 24, 2024
  • 3.0 star tripadvisor rating
    Help?!

    We’re here now and hoping we can improve this rating! We booked with Tui and requested adjoining rooms. I emailed ahead 2 weeks ago and was told we would have them! We’re in block 75, in one room, my 6 foot son doesn’t fit in the child’s bed and neither of them had pillows last night! I’ve emailed guest services but had no response! It’s the poor lads birthday whilst we’re here he can’t sleep like this for 2 weeks. Any idea who to contact?

    May 23, 2024
  • 5.0 star tripadvisor rating
    Another holiday in paradise

    We have had a fantastic stay in the Luxury Akumal, we have stayed in this complex before, the point of difference staying in Akumal is that you can use the facility's in the other hotels and we did, every day we traveled whether it was for a drink to watch a show or a reservation Alacarte. We booked 9 Alacarte restaurants they were all really good but I would rate Alux in SIAN KA'AN as the top luxury. Having the coffee shop in Akumal has been superb the girls who work there are so friendly and the coffee and cakes are so nice, I bought a beaker from the shop to carry my coffee back to the room a game changer no more spilt coffee. We booked all the Alacarte restaurants when we arrived with Edmunda he was excellent gave good advice and was very patient with us understood we were tired after travelling. I went for my 6am coffee to Tikalito it was mainly Daniel who served me always smiling and happy to make the coffee to your liking. Paulino our waiter in the Don Pablo was exceptional. I wish I had written down more names but I can honestly say everyone is amazing here whether you are going to the reception desk to check in or getting a trolley bus to take you to another hotel or reservation the service 5* thank you Bahia Principe 😀 We will be back

    May 22, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.