Hotel Overview

Sunscape Coco Punta Cana - All Inclusive is anything but ordinary. Day and night, the fun never stops for families, singles, and couples. Sunscape's world of Unlimited-Fun® gives you one of nature's most pristine beaches, 24-hour room service, top-shelf spirits, daily refreshed mini-bar, and spectacular ocean views, all while experiencing the special feeling of being welcomed as a most honored guest. 

Fun in the sun awaits at the beach and pools. Fabulous a la carte restaurants and tropical drinks are all part of your escape. The resort features a luxurious tropical atrium, outdoor theater, pool with two waterslides, spa with world-class amenities, Explorer's Club for kids, and Core Zone for teenagers. Fantastic golfing, shopping and nightlife are all nearby. 

Enjoy six amazing first-class restaurants including a buffet, three a la carte options, a grill and a café, each offering a unique experience and flare. Be tempted by tasty international and island specialties and four bars serving unlimited premium beverages. 

The first-class spa features a massage and facial center with hydrotherapy rooms, soothing signature treatments, couples treatment rooms, oceanfront massage options, and brand name products, all built specifically for your relaxation and comfort. The state-of-the-art fitness center provides a full range of cardio-conditioning activity and exercise equipment including weights, treadmills, life-cycles, and step machines.

Location

Cabeza de Tota
Punta Cana International Airport (PUJ) : 10 miles

Property Information

Total available rooms and suites: 1059

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Hotel Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy: Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy: Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy: This hotel cannot guarantee a spring-break-free environment. 

Transfer Policy: A price may be displayed when children stay free, if your vacation includes transfer to your hotel. 

General Information: Room taxes and service fees are included in the vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 796 reviews
  • 5.0 star tripadvisor rating
    Amazing time in paradise

    I have just arrived back after a week’s holiday in the amazing sunscape coco punta Cana with my family, there was 9 of us. We started off as 7 we went for my sisters 50th birthday I had also arranged for my mums friend who lives in Canada to surprise my mum to come join us a couple of days in to our holiday as they hadn’t seen each other for 6 years. When we arrived we were greeted by staff that took us straight to the sun club for adults. We told them we hadn’t paid for it they said not to worry the hotel is full so that’s where we are being placed. Well soon as we walked in to the room we saw the most amazing view of the beach, we were right on the beach. We were in block 2 I was in room 2259. I must say the beds & sofa bed were sooo comfortable and the pillows were like sleeping on clouds. I miss the bed! On our first day I had found the hotel wanted to arrange a special surprise for my mum for when her friend and her husband arrived from Canada. Manuel and Elizabeth went above and beyond to make it special and memorable they arranged for the surprise to take place on the beach. Made a sign “creating memories that last a life time in the Dominican Republic”. The bar staff and entertainment staff were there waiting for us with cocktails and music. It was more than we ever expected. We really appreciate everything they done for us. Manuel was just incredible he messaged me everyday to say good morning and wanted to know where we wanted to go for dinner so he could arrange a booking for us. For my sisters birthday he put a happy birthday banner on the door. He got us fresh coconuts from the beach and delivered them to the room to surprise her as she had been wanting a coconut. A couple of times the cleaners had accidentally picked up a wrap round towel and twice Miguel found it in the laundry and delivered it to us. The cleaners forgot to leave towels and manuel delivered them himself right away. Manuel arranged for us to have dinner on the beach for our last night together which was so special. Manuel is the kindest man and we are so lucky to have had him as our concierge he made us feel like we were the only people he looked after. Entertainment stuff were great big shout out to black cloud, mr chocolate, big boy, Jose and many more they were all so much fun and very friendly they had a lot of time for us. Food was great plenty to choose from service was a little slow and a bit of a wait to be seated if you don’t have a Manuel to speed up the process. The wait for us wasn’t a problem as we were in paradise and having a lovely time. We ate in chopstick and they done the show for us the food was so good. Manuel surprised my sister with a big cake, all the staff come over and sung. The alcoholic drinks were great plenty to choose from and all top shelf stuff. I love pina coladas and strawberry daiquiris we’re on tap- I advise you to take your own tin cup it will keep your cold drink for hours. I highly recommend the adults sun club, You get VIP service, a concierge, the pool is lovely, the pool bars are lovely, it’s such a vibe in the day. It also has a pool bar open till 11. The beach and the pool are so close to each other means you get the best of both worlds and don’t have to decide where to spend your day. The adult side had snacks 24/7, access to a really nice buffet restaurant with plenty to choose from the food quality was that bit better. Adult section on the beach, even the toilet roll was nicer in the adult side!! We went on a speed boat for a couple of hours, we done a party boat and done snorkelling and had drinks in the middle of the ocean. I done skuba diving also. Everyone we met were so lovely and made sure we enjoyed ourselves. We had the best time in paradise nothing negative to say. Thank you to all the staff at sunscape coco for making our holiday so special and memorable we hope to see you again in the near future 🫶🏻

    Jul 15, 2024
  • 1.0 star tripadvisor rating
    DONT VISIT HELL

    DONT EVER VISIT THIS HOTEL. It is a complete disaster and no one we spoke to while we were there was happy or satisfied. We were meant to stay for two weeks but it was so bad that we left after one week and moved to a different hotel. Our daughter is 11 months old and we had requested a cot bed for her. Time and time again we asked and eventually we got one after two days. The air conditioning leaked so badly in our bathroom that I slipped over going to the bathroom in the night. The pictures on the website are an absolute lie. It doesn’t look anything like that. In most of the blocks there are no lifts so if you have a push chair or disability you have to use the stairs weather you physically can or not. Its dirty and noisy

    Jul 15, 2024
  • 5.0 star tripadvisor rating
    Friendly engaging resort

    We had a great 5 night stay at this resort. After booking for a great deal,We were very nervous with all the negative reviews and sickness. We did not encounter any of that nor meet anyone there who has. Our room was ready early when we arrived approx 1230pm Adults only sun club.Building 1. Check in was fast. Our room was clean, AC was cold and it was stocked daily. We had zero issues in the room. We enjoyed the Bali beach beds so much we stayed there all day long9am-7pm. JR would come around everyday to invite us to the many activities taking place everyday and Nicki and whole entertainment team would come around at dinner to let us know about the nightly shows. I’m not a show person but Wed-Sun they were all very good, the circus being our fav. Chocolate,JR, Nicki and forgive me I can’t remember the rest of their names but they were friendly always including us and making us feel a part of what they were doing and dancing with us. My grandmother is 78 and loved every bit of the attention. The gentleman at the beach would not only bring us food and drinks but fresh towels after rain and move the umbrellas all day to give the most shade. 4 days for $85. The beach vendors were kind and even offered to help my grandmother in and out of the ocean. We did have a deep tissue massage and it was awesome, $50 for 60 min. They did not keep bothering us when we said no thank you. We always found something to eat at the buffets that we liked. We felt safe at this resort. The ride from the airport was approx 25 min with only 1 other family- Transportation by Amstar. I’ve stayed at a lot of places and would say this is a 4 star resort. I would come back here for sure.

    Jul 14, 2024
  • 4.0 star tripadvisor rating
    A nice hotel

    This hotel has a nice Caribbean feel with the way it’s all spread out with the bars and restaurants. Beautiful beach. Lots of bars and snack bars dotted around the resort. Really good food and drinks and the sorts bar was nice with seating outside. Some of the staff not so friendly and some were so mixed feelings with that. Evening entertainment was fun as there was a huge outdoor stage with different shows/performances in the evening although it did get very busy to get drinks from the bar. One major, MAJOR problem was the sewage issue here. There was a huge problem at the ground floor swim up rooms (luckily we were on the second) and this didn’t ruin the stay with the smells and the mess in the pool - it was quite awful. It was sorted out and the pool was cleaned within hours but really shouldn’t have happened and this needs to be sorted . Otherwise, nice hotel, good food, nice drinks - really good a la carte restaurants and fun evening entertainment.

    Jul 14, 2024
  • 4.0 star tripadvisor rating
    Great complex only one thing needs changing...

    Lovely hotel, delicious fresh food and very hard working army of staff who work tirelessly to ensure this complex is a well oiled machine. Spacious and airy bedrooms very comfortable beds. Pretty clean beach with plenty of sunbeds, this place really is the Carribean dream you were hoping for. However, very disappointed to see a monkey on a lead sat on shoulders for a 'photo opportunity'. Absolutely unacceptable is today's day and age I am amazed that this lovely resort would allow this kind of exploitation to happen on its premises. You would have had five stars if the only guests on these premises were those who want to be here- tourists.

    Jul 14, 2024

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