Hotel Overview

Nestled on the Coconut Coast, this plantation-style hotel boasts gracious accommodations ideal for families, senior travelers and honeymooners seeking fun in the sun. Spread along six acres of picturesque oceanfront gardens, guests enjoy access to a refreshing pool and poolside bar, quality amenities and a convenient location across the street from the unique dining and shops located at Kauai’s popular Coconut Marketplace.

Location

Kapaa/Wailua
Kauai Island, HI, USA - Lihue Municipal Airport (L : 5 miles

Property Information

Year Built: 1970
Last Renovation: 2013
Floors: 3
Total rooms: 198

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Front Desk hours of operation are 7:00am-11:00pm. Instructions will be posted at the Front Desk for guests arriving between 11:00pm and 7:00am. A telephone with a direct line to the Resort Patrol Services will be available. RPS will provide the guest's key/parking pass. The key will be valid for access for one night only. Further instructions will be provided in the key packet to check-in at the Front Desk. A new key valid for the guest's entire stay will be provided at that time.
Advisory A minimum mandatory hotel-imposed fee of $27 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Porterage is on a request basis at an additional fee payable to the hotel.

Resort Fee – Mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Mandatory hotel imposed resort fee inclusions:
• In-room safe usage
• Local and toll-free calls
• Daily newspaper at front desk
• High-speed Internet access & Wi-Fi
• Boarding pass printing available at the front desk
• Blu-ray, DVD and PlayStation 3 game rentals (in the lobby)
• One (1) non-alcoholic welcome drink at The Sand Bar (per adult, per stay)
The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 2279 reviews
  • 1.0 star tripadvisor rating
    Do not book thru Vacasa

    This review is not for the property. For Vacasa Support. Extreme disappointment with the customer service I received during my recent 7-night stay at one of Vacasa properties. My family of four experienced significant issues that severely impacted our vacation experience. The most pressing concern was our inability to obtain fresh towels throughout our week-long stay. Despite multiple requests to Vacasa's customer support, we were not provided with clean towels. This basic amenity is essential for any accommodation, especially for a family staying for an extended period. What's more concerning is the apparent breakdown in communication between Vacasa's support team and the local representative. When I spoke directly with the local representative, they informed me that they had not been contacted about our towel requests at all. This lack of internal communication is unacceptable and resulted in a failure to meet our basic needs. The inability to provide such a fundamental service as fresh towels, coupled with the evident miscommunication within your organization, reflects poorly on Vacasa's commitment to customer satisfaction. As paying guests, we expected a certain level of service and responsiveness, which was not met during our stay.

    Jul 16, 2024
  • 1.0 star tripadvisor rating
    Over priced and low quality

    Not what we expected. We paid resort prices for sub par Airbnb experience. What we didn’t realize is that it is an arrangement where individual units are privately owned and managed by the company so the apartment you get is at the mercy of the owner. We had booked a 1 bedroom apartment for 3 adults. The a/c in the living area didn’t work and obviously hadn’t for a long time given the state of the compressor outside. As the sleeper sofa for the 3rd guest was here it was not pleasant. They were very proud of the fact that they put a fan in there… The cooktop had 1 knob for 4 burners, how much would new knobs be? Cockroach droppings were in bowls beneath sink, reception excuse was they were short staffed and can’t be expected to clean everything. What a joke, they cleaned nothing. Housekeeping was only available after 4th night, new towels or housekeeping would incur $30 or $50 daily charge. Trash removal was non existent and we were told to take it to the industrial dumpster far behind the hotel. I’m sure some owners take pride in their apartment but not this owner. Gardens were lovely to look at but that doesn’t negate state of apartment. We did get the resort fee $31/ night removed but that was not ideal. Book a real resort not this one.

    Jul 15, 2024
  • 5.0 star tripadvisor rating
    Excellent Location!

    What a wonderful stay!! The grounds are like a park and being right on the ocean was a dream! It’s a little bit of an older property but who cares?? It was so awesome to be at such a beautiful property. Small but awesome pool and hot tub. Excellent location with restaurants nearby. Loved using the voucher for the bike rental. Will def return!!!!!!

    Jul 13, 2024
  • 4.0 star tripadvisor rating
    Paradise with a minor flaw.

    I would stay at this location again. It is a time share facility. Daily room cleaning is an added expense. AC was too noisy upon checking in and desk staff was able to accommodate our room change request.

    Jul 11, 2024
  • 5.0 star tripadvisor rating
    Location, location, location

    We found the location of the hotel just perfect, only 20 mins away from the airport, it feels to be in the middle of the island when wanting to explore. The hotel itself is on the beach and they have a pool and spa if you prefer. Next door is coconut marketplace that has a number of restaurants, stores and a convenience store for supplies. There is a Safeway a little further away if you have a car which is cheaper. The rooms are a little dated, but that didn’t bother us and added to the charm. Next door is the Lava Lava bar which has great food. There is a bar by the pool with a good happy hour. I would definitely recommend and if visiting again would stay.

    Jul 08, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.