Hotel Overview

This casual, beachfront resort offers a gracious blend of Caribbean hospitality and personalized service. Great for relaxing tropical getaways, guests are treated to a wide variety of complimentary water sports and a Discover Scuba lesson. Experience fun-packed days and romantic nights in the relaxed, informal atmosphere and tasteful guest rooms boasting a beachfront location with water views and a balcony.

Location

St Thomas - Beach
Saint Thomas Island, VI, USA Cyril E King Arpt (STT) : 15 miles

Property Information

Year Built: 1974
Last Renovation: 2006
Accessible rooms: 1
Floors: 3
Total rooms: 74

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Hotel Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 1625 reviews
  • 1.0 star tripadvisor rating
    Worst experience ever

    Acs don't work and the rooms are always damp. The room entry is always wet. Someone can even fall. I can still manage with dampness but no AC is not acceptable. It's suffocating in my room. My kids are not able to sleep. Won't recommend this stay.

    May 29, 2024
  • 5.0 star tripadvisor rating
    DeeMarie1225

    Staff welcoming; managers visible; clean; great pool bar, food and drinks! Great location, paradise!

    May 27, 2024
  • 5.0 star tripadvisor rating
    Excellent- will never go elsewhere

    Bolongo Bay was absolutely incredible. We came for our honeymoon and it was everything we dreamed of! We love that everyone you come in contact with you build a relationship with. The staff are great & remember you! The food is EXCELLENT. The views were amazing, the Heavenly Days Excursions that we did (Sunday funday, sunset cruise, swim with turtles) were great and so worth it! We truly do not have one negative thing to say about Bolongo Bay!

    May 25, 2024
  • 3.0 star tripadvisor rating
    Six days at Bolongo Bay with All Inclusive - Wanted to rate high but couldn’t

    First the good… Heavenly Days “Snorkel with the Sea Turtles” excursion is a must. Great crew (Jaime, Becca and Benjamin) were awesome and the snorkeling was fabulous. Iggie’s Restaurant had good food. Bartenders were very good but typically had only one bartender for sit down bar, pool bar and restaurant bar orders. Beach was very nice and not crowded. Now for the not so good…Table Service was very very inconsistent both in time to be served, and attentiveness/attitude of the servers. One meal would be great service (Michael B.). Next meal would take 2 1/2 hrs and you might not get part of the appetizers at all. We had less than resort style service from several of the restaurant hostesses, as they gave the impression we were an inconvenience to them. Reservations are almost required for breakfast and dinner, which was a pain when you’re at an all inclusive and they were never really busy. We experienced some pretty bad attitude issues with the restaurant service which was a big disappointment. Most rooms don’t have much of a view of the Caribbean waters due to the trees blocking the balcony views. We requested a room change due to this issue which they accommodated (timing was right), but the AC unit in the new room was not working well and they weren’t able to fix it through two separate requests for maintenance so our room was pretty warm. Not acceptable for a resort catering to vacationing mainland folks. Very warm and tough to sleep comfortably. Unfortunately due to the combination of unprofessional (rude) wait staff, the challenges with the restaurant service times, and the lack of AC in our room, we won’t be coming back to Bolongo Bay Resort.

    May 25, 2024
  • 3.0 star tripadvisor rating
    Nice

    Great place to stay to bad can’t use beach covered in rocks shells and seaweed.staff is excellent food is great everyone so friendly

    May 25, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.