Hotel Overview

Discover the ultimate hotel on Kaanapali Beach - Hyatt Regency Maui Resort and Spa. Surrounded by 40 lush, beachfront acres, our breathtaking Maui hotel presents an astonishing array of delightful ways to spend your days and nights. Frolic in our water playground, pamper yourself at the spa, play championship golf and tennis, scuba, ride the waves, even spend an evening with the heavens. Feast on the beauty of nature, on our priceless art collection, and in our delectable restaurants. Indulge in all we have to offer to create your own perfect Maui resort getaway. Oceanfront views, delightful pools with serene swans and cascading waterfalls are only the beginning of the extraordinary dining experiences that await you at the Hyatt Regency Maui Resort & Spa. Enjoy casual lunches poolside, romantic and private beachfront dinners, cheerful family breakfasts, even the freshest sushi, all prepared just as you wish. Choose the style and flavors to suit your mood from our international selection of Maui Hawaii restaurants, including classic American, Pacific Rim and, of course, our renowned traditional Luau extravaganza. Cap off each evening with a visit to one of our welcoming lounges to enjoy drinks and nightly entertainment. Spectacular scenery, delicious cuisine and world-class service combine to make every visit to our Kaanapali Beach Maui restaurants and bars an occasion to remember. HAWAII TAX ID = 12345 ; Hawaii TAT Number: TA-161-564-6720-01

Property Information

Year Built: 1980
Last Renovation: 2020
Accessible rooms: 24
All rooms non-smoking: 810
Connecting rooms or suites: 174
Double bedrooms: 311
Executive floor: 1
Floors: 9
Nonsmoking rooms: 810
Rooms with internet access: 810
Single-bedded accommodations: 468
Suites: 31
Total rooms: 810
Total rooms and suites: 810

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory The following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Resort fee: $52.84 per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
Advisory A minimum mandatory hotel-imposed Self parking fee of $25+tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory A minimum mandatory hotel-imposed Valet parking fee of $40+tax per day, per vehicle will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
Advisory The Grotto Bar and swim-through cave portion of the pool is temporarily closed due to project maintenance. the rest of the pool area and other food and beverage experiences are available for our guests. There will be no noise or visual disturbances to the guests at this time.
Advisory Swan Court at the Hyatt Regency Maui Resort & Spa will be making the following price adjustment to our breakfast buffet offering: $36 + tax, per person. No rate plans with breakfast inclusions (Sunshine on Sale or Bed & Breakfast) are impacted by this change.
Advisory A minimum mandatory hotel-imposed Resort fee of $45.00 (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for, but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory Please be advised starting Monday, April 15, 2024 through Friday, April 26, 2024, we will be conducting some necessary work that may cause intermittent noise. This work will occur in the former Grotto Bar area and swim-through cave area. Work will be conducted Monday through Friday between the hours of 9:00AM to 5:00PM. In the meantime, the rest of the pool areas and other food and beverage experiences are available for our guests’ enjoyment.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 17 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Allowed: 1-6 nights, a $150 non-refundable pet fee will apply. 7-30 nights, a $300 non-refundable pet fee will apply. Only dogs weighing 50 lbs and under are permitted; two dogs allowed if not exceeding 75 lbs total. Service Animals exempt from fees..

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 10439 reviews
  • 1.0 star tripadvisor rating
    Never again

    Was not informed regarding remodel of pool which was noisy and not relaxing. I called multiple times regarding my bill which went to VM regarding charges that were inaccurate i.e. children's buffet, towels not returned, etc. Hotel phone kept us up at night making low charge alert. We unhooked the phone and brought it to front desk and they told my wife that we didn't charge it correctly?? Seriously? Restaurant food was below average for Hyatt. I've stayed at multiple Hyatt hotels and resorts and this was my worst experience. I am informing the medical conference to look for a different site since I will not return. Never again.

    Apr 08, 2024
  • 5.0 star tripadvisor rating
    Pool Situation Explained + A Fantastic Hotel

    Came April 4-8 and after spending way too many hours reading about the pool situation, if the grotto bar was going to still be closed, about the waterslides being closed, about all the construction, I almost decided to opt for the Hyatt Kauai instead. But we didn’t, came to Maui and had a fabulous time. But for those of you (like me) all stressed out by what’s going on with the pool situation, this review is for you. Plus I added super helpful pics to explain. Pools: there are 2 pools on the main property + 3rd next door at the Hyatt residences you can use. We did that one only once. As for the two here, the main one is just large. Great for typical pool fun. No slides here though. The second pool was our favorite by a long shot. The design is set amidst rocks, has a fantastic little kid area and big kid/adult area, waterfall you can go in (small) and a small slide and large tube slide. The two pools USED to be connected via the swim thru grotto bar but that’s not the case any longer. To go from the main pool to the 2nd, you gotta walk around the pathway along the ocean. It’s not far, but the whole time you’re wondering two things: 1) how cool it would be if they had the grotto bar open and you could swim thru; and 2) why in the world to they have the shorter pathway closer near the main hotel - this one connects the pools with a short walk thru foliage and then across a suspension bridge. Super cool but they have it roped off due to construction, which is fine if there was construction going on in that area. But I didn’t see any signs of it, so it was sad they didn’t just open this route up. I have a pic explaining this. 2) Grotto bar: it’s closed. It’s been closed. It isn’t going to reopen anytime soon. From what I learned, this grotto bar used to have waterfalls on each side you would swim under. Amazing. I also understand it’s been the signature attraction of the hotel for decades. Like 40 years. But they had to shut it down. I don’t know why but best I understood is to repair the structure. I was so hopeful it would be open by the time we came in April but after looking at the construction, it’s faaaaaaaarrrr from being done. Sorry all. You’ll be fine though, don’t cancel because of this. I will say to Hyatt - you MUST being the grotto back! Please don’t shut it forever. Also please open the shorter pathway to the bridge! 3) Waterslides: they are not shut down. I understand the larger tube slide was for a bit to repair it, but it’s been open for about a month now. All good. 4) Construction: no biggie. We came over a weekend and they don’t work weekends so it was chill. Didn’t really phase us. Otherwise we had a great vacay here and would recommend. The staff was great too and appreciative of guests coming especially after the fire. Thanks for a good trip Hyatt! OPEN THE GROTTO! OPEN THE SHORT PATHWAY!! BUT WHATEVER YOU DO, please please please bring back the grotto!!

    Apr 07, 2024
  • 5.0 star tripadvisor rating
    Fantastic hotel for families & great hotel for Hyatt points redemption

    Beginning of August 2023 we stayed at the Hyatt Regency Maui Resort and Spa. I'm globalist with Hyatt and we used points for our 3 day stay. We also used a suite upgrade voucher. We had an excellent stay at the Hyatt. We had a suite overlooking the ocean and woke up with the sound of the waves. Fantastic! The pool was great for our 2 kids (11 and 13 years old) and we enjoyed the walk in the evening next to the ocean when the sun went down. The kids also enjoyed the lounge which provided lots of opportunities during the day to grab a cookie! After the Hyatt we also went for 3 days to the Andaz Wailea, but we preferred the Hyatt; it's more laid back, and the rooms and the pool is nicer!

    Apr 04, 2024
  • 5.0 star tripadvisor rating
    Beautiful resort

    Lovely hotel in a beautiful location. Penguins and parrots in the lobby! Multiple pools, hot tubs and slides! Fun activities like lei making and ukelele lessons! Friendly staff. Expensive restaurants but the Regency Club was great for breakfast and hors d'oevres.

    Apr 01, 2024
  • 5.0 star tripadvisor rating
    When expectations are consistently exceeded.

    I'll start by saying simply that our stay was beyond excellent and there are many reason why. Yes the Hyatt is a bit on the higher end price wise and yes this was something i did consider, but i have no problem saying that it was absolutely worth every penny. Now the reasons.... 1. Service level from the front counter, to the restaurants, to the pool side servers to the cleaning personnel for our room. Every person we interacted with was friendly, helpful and thorough with their specific role on the property. We never struggled to find help on the few occasions we needed it and never felt intrusive when we engaged each person. Need more pillows? No problem, we had them within minutes. Not sure where to get beach chairs and an umbrella? Let me not just tell you, I will walk you to them. These small things made us feel like wanted guests. It was beyond refreshing. 2. The property was immaculate, smelled wonderful and was full of small little things like water filling stations all over the building. We were able to keep our water bottles full at all times because around each corner was another station of ice-cold water. The towel stations worked without issue and our room was beyond clean and well put together. We really loved the wristband setup to access the elevators, our room and other things on the property rather than pulling out a keycard. Pool bathrooms were clean and well stocked. Pool chairs and over all access was never a problem. The grounds were simply excellent with several on property stores with everything you could need that you may have forgotten at home. 3. Food. The restaurants were all great. We ate at Japengo, Umalu, Swan Court and ordered from Son’z. Our package included breakfast at Swan Court each morning and the selection was fantastic each day with slight variations on what was served at the buffet with some everyday items always available. 4. Value. For us the cost was worth it simply because everything was top notch. Nothing was half done and it was reflected all over the resort. 5. Parking is something to consider in your budget as even the public parking is $25 a day but this is the same all over the island so it was something we just built in to our budget. WE LOVED THIS PROERTY AND WILL RETURN!

    Apr 01, 2024

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