Hotel Overview

Experience graceful grandeur at this Hawaiian classic resort set on the soothing white sands of Kauais sunny south shore. This exquisite resort beckons with 50 acres of lush gardens and pristine pools. Amenities abound from golf at Poipu Bay Resort to fresh island flavors at resort restaurants to the lavish, open-air Anara Spa.

Property Information

Year Built: 1990
Last Renovation: 2011
Accessible rooms: 26
All rooms non-smoking: 605
Connecting rooms or suites: 118
Double bedrooms: 252
Executive floor: 1
Floors: 6
Nonsmoking rooms: 605
Rooms with internet access: 605
Single-bedded accommodations: 350
Suites: 37
Total rooms: 605
Total rooms and suites: 605

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Our water slide will be closed from 18 to 28 August, 2024, for repairs. Weather delays may affect the schedule. Our team will also maintain the adjacent flagstone paths, with loud noises expected in the morning and quieter work in the afternoon. Nearby rooms will be unoccupied. The work schedule is Monday to Friday, 9am-5pm, August 19-30, 2024. Please note that our pools and saltwater lagoon will remain unaffected. Inflatable waterslides will be available at Cabana Beach during the project.
Advisory A minimum mandatory hotel-imposed resort fee of $55.00 (plus tax) per room, per night, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 11:00 AM
General Policies: Children 17 and under stay free with adults.
Kids Stay Free Policy Maximum number of children per paid adult: 0Maximum child age: 17
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 10340 reviews
  • 5.0 star tripadvisor rating
    Great hotel. Please don’t go so we can have it to ourselves

    Great property, helpful staff. Bathrooms are nice, but need a bit of an upgrade. Location is fantastic, pools are amazing, Skip the luau - overpriced and average.

    Jul 17, 2024
  • 5.0 star tripadvisor rating
    Trip to Paradise

    Second time visiting this property and cannot wait to return. From the incredible views to the vast array of activities the Grand Hyatt has it all!

    Jul 16, 2024
  • 5.0 star tripadvisor rating
    Great!

    Picturesque grounds and lots of activities make this a sought after hotel and the prices do reflect this. Service levels as others have pointed out are varying in quality. Some staff are what you expect for a $1,000 a night property. Others would be considered below par at a three star hotel. Customer service training is one of the most obvious areas of opportunity for this property. I like that there was a club lounge - I wish there was a way to protect the pastry trays from birds swooping in to nibble on things until someone walks by - this did not appear to be the most sanitary. I thought the club lounge overall had very decent offerings and staff were very friendly, however it seemed odd to offer two dishes in one day with beef patties - loco moco for breakfast and beef sliders in the evening. I think it would have made sense to schedule those on different days to each other. Room was very comfortable and spacious - I enjoyed having a bath as I had brought bath salts. I really liked the option of being able to skip housekeeping for $10 food and beverage credit. Spa treatments were excellent. It's easy to get an uber to this hotel from the airport, not so easy to get one out when there are no cars in the area and they're all clustered waiting at the airport. I would return to and recommend this property, it did feel like paradise.

    Jul 16, 2024
  • 5.0 star tripadvisor rating
    We love this property

    The property is beautiful. The pools are amazing! Food is delicious. Nothing compares to the service, it is amazing!!!

    Jul 15, 2024
  • 5.0 star tripadvisor rating
    Beautiful property, outstanding pool!

    Loved this resort and the amazing pool that wraps around the entire grounds. It’s so big, you never feel crowded even if lots of people are staying there. Stayed with our family of 9 including 3 children in 3 rooms which were next to each other and facing the pool…couldn’t have asked for a better location. I only requested that the rooms be next to each other or close and as this was my first stay, we could have been anywhere. The hotel is huge! Highly recommend 👍😄 Tip: book with points if you can…the daily resort fee is waived!

    Jul 13, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.