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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Checkin Instructions: Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedThis property accepts credit cards and cashCashless transactions are availableSafety features at this property include a fire extinguisher and window guards

Special Checkin Instructions: This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Know before you go: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. The property is professionally cleaned.Cashless payment methods are available for all transactions.

Optional Fees: Fee for full breakfast: approximately BZD 20–40 for adults, and BZD 16–30 for childrenAirport shuttle fee: BZD 45 per vehicle (one-way, maximum occupancy 4)Airport shuttle fee per child: BZD 0 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

5.0 1099 reviews
  • 5.0 star tripadvisor rating
    Reviews don’t lie!

    Picked this resort due to the reviews that I couldn’t really believe till we experienced it for ourselves and the reviews don’t lie! What a beautiful property and everyone we encountered employee wise were exceptional. Never been treated better and taken care of more than here. Will definitely return.

    May 27, 2024
  • 5.0 star tripadvisor rating
    Perfect stay in Belize!

    This is one of the most organized resorts for groups. Loved everything about it. Food was good, service was excellent and the condos were very comfortable and well furnished. Highly recommend this place. The only negative is there not much beach. But the ocean is very swim able off the pier.

    May 24, 2024
  • 1.0 star tripadvisor rating
    Unpleasant Stay

    I stayed here with a group of friends a few weeks ago in May. While the hotel pool and bar was beautiful, we had a ton of issues which resulted in my negative review here. Upon entrance, we were checked in & not given any information about the hotel. We received a welcome drink, a key & that was all. I had to ask what time the pool open & closes, what’s the wifi etc. That was ok because I’m ok with asking questions. However, the breakfast we paid extra for each day was highly unsatisfactory and false advertised shown in the screenshots below. We received a meal plan with options to only choose 3 things & a drink. Every morning we stayed there , they got our orders wrong. Imagine trying to get the right order for breakfast at 7am, communicating things are incorrect , sending it back as they requested & waiting for them to get it right. This was my experience. My final straw was when they thought it was ok to serve me & my friends 2 small pieces of bacon each for breakfast. We spoke to the front desk about it & she even laughed of embarrassment that this is what we were served. The picture speaks for itself about the service. Upon checkout, we spoke to the manager, Ravi Sanchez who said there was nothing he could do about it. He just gave excuses, telling us to speak to the restaurant. When we spoke to the restaurant, they told us a different story. No communication, or care to fix the situation. Money was wasted on the breakfast they falsely advertised & no compensation was given for this experience. The golf cart was advertised in the picture as $49 a day & we were charged $59 a day. False information again. Room service also took forever, I’d call for towels & body wash waiting and hour plus to shower. At one point , I started going downstairs to the front desk in order to receive things faster. I wish I didn’t have to write this review but my experience was not great & it wasn’t handled with care. I do not recommend.

    May 18, 2024
  • 5.0 star tripadvisor rating
    Grand Caribe Belize - Gorgeous, Comfortable, Beautiful!

    This is one of the most beautiful resorts I have been to! The staff is absolutely welcoming, friendly, and nice! Esmeralda and Jade were our MVPs! So helpful and kind! The rooms are absolutely gorgeous with beautiful views of the resort! We loved how informative they were with the local spots and ways to get there. Their spa services are amazing! And of course, getting served rum punch every morning? Yes please! We cannot wait to come back here again!

    May 01, 2024
  • 5.0 star tripadvisor rating

    We love the Grand Caribe that’s why we keep coming back San Pedro is our second home and the Grand Caribe offers all the comforts you could want we have stayed several places on the island and this has stood above all the rest

    Apr 14, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.