LocationRiviera Nayarit - Beach
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating6977 reviews
This resort is so beautiful. Probably the most friendly, helpfull staff you could ever find. Omar has helped us have a great vacation 2 years in a row. This year, we also met Alba and Victor. They too made our vacation wonderful. We will definitely be back!
Our room was quiet, spotless and on the third floor of Building 1. Great location...small balcony. Grounds were well kept and restaurants along with the washrooms were very clean. The staff at this resort were amazing! Always smiling and made you feel like a friend. All pools had waiter service. There was a distinct smell on bathing suit from main pool so made sure to rinse off in showers by the pool. We knew there were a lot of stairs...resort is on a hill with amazing views...didn’t affect us at all. A big shout out to VICTOR at the main pool. Amazing person😁 Also special thanks to Yesica and Antonio who served us at the theatre bar. Never too busy to stop and have a few words. Antonio at the Mexica restaurant and Luciano at the El Dorado added to our dining experience. Thanks for an amazing stay.
Not good for swimming
We enjoyed this resort. The service and food were great.we met a lot of wonderful people. We will not be returning due to the ocean .great for surfing and boogie boarding. We love swimming in the ocean and this is NOT the place for us. Also the resort is short of beach chairs and shade and palapas need to be fixed. If you love floating and swimming in clean calm oceans .this is not the place.
Worst trip to date
I never write reviews unless its super bad or super good, Im writing this review as i lay in my room, first of all, room is outdated and furniture is falling apart(we have 2 upgraded room) secondly food is terrible and reminds me of old cuba standards, no options at all, third, the beach is over crowded and not enough chairs and alot of seaweed, forth, i smoked cannabis in room which was offered and sold to me by people that worked at resort, and i smoked yesterday, and they came and warned me not to smoke on my balcony anymore, in which i stopped, then they came again with a letter, made me sign it, that if i smoke again it will be a charge of 250 usd, then now which is the next day, im sleeping in my room after tanning at the beach and they randomly come and knock again and ask me to leave and lie and say im smoking again in my room and how they smell it and guests are complaining and continue to insist for me to leave the resort, and then after they realize i wasn’t smoking they threaten to tell me they will speak to confirm with “guests” and people and come back, Will never recommend this resort to anyone, nor will we ever come back here! Ruined my whole trip...
The hotel is located on a hillside which makes it a bit dificult to get around, but tge service and frendliness of the staff compensates for it all, from the check in to our server Edgar Daniel Pena, he was nothing short of amazing, every day Making us feel special in a very unique way, it was an overall great experience and i highly recommend it... we will be back for sure
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319