Hotel Overview

Set on a beautiful beach, Zoetry Paraiso de la Bonita Riviera Maya is an ultra-luxurious boutique resort devoted to wellness, serenity and romance. The recipient of many travel awards, the resort offers its guests an array of Endless Privileges® with gourmet dining options, top-shelf drinks, 24-hour room service and private chauffeured airport transfers being just some of luxury services and amenities that await. Each of the 90 lavish oceanfront suites feature hand-picked furnishings, fine linens, Bvlgari® bath amenities, and have private ocean-front terraces for the most sublime views.

Location: Set on the beautiful Riviera Maya coast, just 20 minutes from Cancun International Airport.

Location

Puerto Morelos
Cancun International Airport (CUN) : 13 miles

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 2959 reviews
  • 5.0 star tripadvisor rating
    Did Not Disappoint!

    We are looking forward to our next trip to this resort. From start to finish is was wonderful. Check in was quick and painless - pleasant actually. It included a quick golf cart tour of the resort so that we did not miss any of the amenities. Our suite was well appointed and well kept with an old world charm. To be clear, the room was very comfortable and clean with one large terrace and an additional balcony, both with excellent views and sounds of the ocean. The room was made up daily, with lots of towels and toiletries. There was also an excellent turn down service each evening. The room was not modern in it's decor but it was lovely. All of the staff was friendly, efficient, very helpful and those we saw regularly remembered our names. The food was excellent. It did not matter which restaurant that you went to or if you ordered and had it delivered to the pool. We did not order room service but heard from others that the experience was lovely. The food was delivered in a timely manner, very good and set up so that the experience was special. We participated in yoga and aqua fitness each day and we really enjoyed it. There were many other daily activities, both included in the cost of the vacation and for a fee. The beach was very clean and we enjoyed walking on it. The winds were quite strong when we were there so we did not swim in the ocean but the winds provided a great breeze in the afternoon sun. During the evening there were some very talented musicians who travelled from restaurant to restaurant to perform. We also enjoyed seeing all of the animals around the resort each day. This is a special place. Special thanks to Daniel our yoga instructor, Eduardo, Fernando and Daniel from the Hippo bar, Jorges from Kaax, and Salvador who we saw and spoke with more than any other general manager at any resort we've been to. This was not because there were issues but because he was always present ensuring that both guests and staff had everything they needed. Thank you for a lovely vacation.

    Feb 17, 2020
  • 5.0 star tripadvisor rating
    Zoetry Location #2 - SUCCESS!!!

    We've stayed now at 2 different Zoetry resorts, and love them both! While we love the vibe of being on Isla Mujeres at Zoetry Villa Rolandi, we also loved our stay at Zoetry Paraiso De La Bonita this month.

    Feb 15, 2020
  • 5.0 star tripadvisor rating
    Enjoyed it all!

    Sad to say my review from last year never posted. I used the link in my email and never checked until today - so here it is again as I want to make sure the staff are recognized. We stayed January/February 2019, however date selection only goes back to March 2019. This was our first Zoetry experience but will not be our last. Ten days of complete pampering. We enjoyed everything about the resort. The temazcal was amazing! Super Bowl event was fun and enjoyable albeit my team didn't win! Service was top-notch. Cesar, Mildred, Hector and Carlos at Kaax, Aurielio in the library. Antonio, David and Julio at the pool/beach. Christian from Room service as well. Can't forget Omar!! We hope to return soon.

    Feb 14, 2020
  • 3.0 star tripadvisor rating
    Zoetry

    The property is quiet, relaxing, and the food is very good --selection is limited. Everything is very clean except for our guest room and their "library". There was a very bad odor in both and our room had mold on all the bathroom fixtures. They did offer to move us, but to the farthest room -the very last one on property, it would have been at least a 10 minute walk or a call to bellman to come get us with a golf cart. We refused to move and did put up with a smelly room and mold for 2 weeks--unacceptable. That was the only problem--the staff is wonderful-they cannot do enough for you!

    Feb 12, 2020
  • 5.0 star tripadvisor rating
    Calm, Quiet & Relaxing

    Great place for those looking for a different vacation experience that includes a quiet and very relaxed atmosphere. The resort is quaint, rooms very clean and the staff all very friendly. Food was some of the best we have ever had. While at first you may feel like you are limited for dining options- the menus change every night. Be prepared to just TAKE YOUR TIME and enjoy each course. There is a dress code for dinner - not too strict, just appropriate. Amazing pool side staff that are just waiting for your signal to bring you a drink or take your order for food. Chef's are amazing!!! Spa has excellent amenities. Paddle board and kayak available at your leisure. Bali's are available up and down the beach property at no extra charge with the same pool side service. A staff is also available to show you options outside of the resort for different types of excursions. Felt very safe at all times.

    Feb 12, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319