Hotel Overview

ADULTS ONLY – Popular Secrets Maroma Beach Riviera Cancun sits resplendent upon the fine white sands of Maroma Beach, often voted one of the World’s best. This sophisticated resort offers elegant Junior Suites, some of which have direct swim out access to thirteen swimming pools set amidst stunning tropical gardens. Seven stylish gourmet restaurants tempting with cuisine from around the world are complemented by a choice of nightspots to suit your mood – from the romance of the Rendezvous Lobby Bar to the high energy of the Showtime bar. Spa lovers are spoiled by the Secrets Spa by Pevonia®, a uniquely designed sanctuary for the senses, offering a plethora of restorative treatments to refresh and rejuvenate.

Perfectly situated on the Yucatan Peninsula, Secrets Maroma Beach Riviera Cancun beckons along a shoreline recognized as a ‘World’s Best Beach’ by the Travel Channel. This exquisite AAA Five Diamond resort boasts sublime ocean views from 60 percent of its non-smoking suites, as well as ground floor suites with direct swim-out access. Indulge in the privileges of Unlimited-Luxury® including limitless top-shelf spirits, pool and beach wait service and 24-hour dining options allowing guests to enjoy late night bites at the Coco Café or stay in and order room service plus much more.

Location: Located directly on Maroma beach. Approx. 20 minutes from Cancun International Airport.

Location

Maroma Beach
Cancun International Airport (CUN) : 24 miles

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.  Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel. 

Minimum check in age is 18 year round.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 16459 reviews
  • 5.0 star tripadvisor rating
    Excellent! What more can I say...

    ...Well, maybe a few more words. This resort exceeded my expectations across the board. The resort itself is beautiful and the staff are absolutely fantastic. The food is brilliant and the facilities are excellent. I couldn't fault it at all and would love to name drop specific staff who helped make my holiday excellent but it would just turn into a very long list - they were all amazing!! Thank you for making my holiday so special and I will definitely be back! Also, for others who are going, I recommend Canada Transfers to get you to and from the airport - super reliable and friendly.

    Feb 17, 2020
  • 4.0 star tripadvisor rating
    Excellent resort hotel

    This was our first visit to Mexico and we certainly chose the right hotel. Excellent room, partial sea view, spotlessly clean. Superb beach, just a pity that the wind over our 10 day stay meant the sea was choppy which affected water-based activities. Brilliant staff, a wide variety of entertainment and great facilities. What more could you want? Well, maybe an a la carte restaurant, perhaps at a supplement, to give a better choice. Yes, there are several restaurants but the menu in each didnt change over our stay. If you are thinking of visiting the Riviera Maya, then i would happily recommend Secrets Maroma Beach. You won’t be disappointed.

    Feb 17, 2020
  • 5.0 star tripadvisor rating
    Secrets Maroma

    This resort is very nice Brandon and Marco are amazing. They go over and beyond service. Good food and drinks are A1 would return again. Great weather can walk either side of the beautiful white sandy beach. Rooms are clean and spacious.

    Feb 17, 2020
  • 5.0 star tripadvisor rating
    Luxury on the Riviera Maya

    The Secrets Resorts are built after the same pattern, expansive pools, restaurants of the same names with the same fare, mostly ocean views, on the beach, etc. Maroma Beach has an unsurpassed segment of beach that one can walk for miles in either direction. At the resort there are many places to sunbath or sit under a tree or umbrella and it's not too crowded, even at the prime of year we visited. English is spoken by all the employees who interact with guests. All properties by UVC are all inclusive. There is a great deal to love about Secrets resorts and we've never stayed at a better tropical resort. We took a tiny catamaran out, provided as an amenity. They provide a snorkel tour as well but the wind was high the few days we tried to go out and the Harbormaster didn't allow such excursions. They had Spanish classes (not great or structured, but fun), painting, dancing, and other activities. We spent an evening on the beach listening to a local rock and roll duet as the full moon rose and played with little clouds tumbling past. On the other hand, not all is 100% perfect. Green fees, the list of amenities states, are paid at a couple of nearby golf courses. But cart rental is $60, club rental is $60 and transportation is $20 each way. For a couple like us, who didn't schlep clubs from the states, that's over $200 to golf even without paying green fees. Disappointing. A glass or two of wine with meals is free. If you want to buy a bottle of very good or high-end wine, the prices are astronomical, roughly 4x higher than we pay in the states. The French and Italian restaurants are great. The seafood restaurant is great. The Mexican restaurant, interestingly, is ho-hum. All are "stuffy", meaning quite formal. At such resorts we miss the conviviality and energy of the Carlos & Charlies, or Señor Frogs, or Cabo Wabo restaurants and we miss the outstanding fajitas one can buy at the local dives. So, while dining is great, it frankly gets a bit boring after a week. It'd be nice to have some fun dining on site as opposed to taking a taxi to the closest tourist trap bar and grill. While this is quibbling, prospective visitors should be aware of this.

    Feb 17, 2020
  • 4.0 star tripadvisor rating
    Limited Luxury

    My wife and I were looking for someplace wonderful to celebrate a long delayed honeymoon. Having read multiple reviews from previous vacationers warning of resort salespeople, I emailed the resort two weeks prior to arrival politely requesting to not be contacted about sales of vacation time shares, etc. Nevertheless, upon arrival to the resort, we were subjected to an hour wait for our room during the preferred club check in, which was really just a sales pitch. After politely saying no three times to the request to attend the sales conference at 8 am the next morning, my wife finally said she was done and we walked out. We had the feeling of being detained. The salesperson had the audacity to ask me what I do for a living. He also asked us, "Have you never traveled like this before?" To add insult to injury, upon getting settled in our room, the inner door handle to our room fell off, both bathroom sinks were clogged, and the “candle wall” above the bathroom tub was not working. We then had to call maintenance to resolve these issues in what was supposed to be a preferred ocean view suite. However, despite the terrible start, the entire stay was not a complete loss. Maintenance worked quickly to resolve all the problems with our room. The view from the room was phenomenal and we were greeted to an unobstructed view of sunrise every morning. The resort itself, although in need of an update, was well run and well maintained. The seaweed on the beach was minimal and raked up every morning. Room service was efficient and unobtrusive as we utilized the Secrets box frequently. Additionally, despite our rocky start, our concierge Evelyn Alvarez was wonderful and did her best to make our time at Secrets Maroma special. We also enjoyed the excellent service provided by beach concierge Antonio as well as a few other stand outs, including servers Eder, Alberto, Pedro, Victor, and Hugo. Thanks to them, we ended up having a great time. While advertised as an unlimited luxury experience, be prepared for something that does not quite live up to the hype.

    Feb 16, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319