LocationSt Thomas - Beach
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1342 reviews
Dated Interior, Superior Staff and View
When you first arrive at your room, you will be mildly disappointed. The inside of the rooms are dated. The shower is small. But, once you open your door to the beach, you will be impressed. The ocean is literally 20 yards from the rooms. The view is amazing, and it is very private. The staff is as accommodating and friendly as I have ever had at a resort. The food was very good. The property is isolated, so if you like to go around a lot, this is not the place. If you want a place where you can spend your time outside at the beach and the pool and just relax, then this is it! I would recommend a stay here, if you can get over an outdated room without much around. If you want a private location with an amazing beach just steps from your room, then this is it!
Nice folks and food at Bolongo Bay Beach Resort
We want to go back. Staff keeps guests’ enjoyment at top of mind. Restaurant, destroyed by Hurricane Irma, is being rebuilt, but food in Iggies bar is very good. It’s names for the iguanas that hang around.
Super friendly staff
We were part of a large group staying for just one day, and couldn't have been happier with the staff, pool, restaurant & beach. We opted for the "all inclusive" package, and were very pleased. The lunch had really tasty items, including tuna and conch fritters. We enjoyed the pool & pool bar, which featured cold beer and tasty cocktails. The beach area has stand up paddle boards, kayaks & other water toys, and the snorkeling right off the beach gave the opportunity to see some unusual fish and even a turtle. The room had great views, plenty of room, and a comfortable bed. Our only complaint was the bathroom was somewhat dated, and the shower in our room had a weak showerhead. However, the linens were soft & we were more satisfied with the friendly staff and the quality of the food & beverages. We'll be back again.
We had an absolutely wonderful time at bolongo bay. The all inclusive package was great I’ve never had such great food with an all inclusive. The activities were a lot of fun and their live music acts were great. We upgraded to the honeymoon package which included a bottle of champagne and Swimming with the turtles and the sunset cruise which were amazing. It also came with champagne glasses and T-shirt’s to keep. We definitely got our monies worth. We had a great tour booked through the gift shop of St. John and it was breathtaking. The woman that helped us book made sure we were taken care of with rides and would even seek us out at breakfast which was great. Everyone is still recovering two years later but the positive energy was still there by every staff member. The only slight and I mean slight downside was the shower was a little small and there was two or three times the service would be a really slow but we also had majority really great servers bartenders. Everyone is always making sure that you are having a good time. I would also bring water shoes for the water by the beach it’s just a little rocky but not serious. I absolutely cannot wait to go back.
Great place to go
We just got back and the experience was top notch. Staff was very accommodating. Place was clean. Highly recommend the boat trips. Captain Z and the girls were great. Will definitely go back. We're already planning our trip next year
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319