Hotel Overview

Sunscape Puerto Plata Dominican Republic is located on the northern coast of the Dominican Republic, in a world of pristine beaches and tropical jungle. This 585-room, family-friendly resort faces the Atlantic Ocean and is surrounded by a beautiful 18-hole golf course designed by the famous Robert Trent Jones.
Perfectly situated on the beautiful golden beach of Playa Dorada, one of the most stunning beaches in the Dominican Republic, and only 20 minutes
from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation!


Beach - Puerto Plata
Gregorio Luperón International Airport : 10 miles

Property Information

Total rooms: 452


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Advisory Christmas hotel cancellation policy (24 Dec 19-31 Dec 19). Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 3681 reviews
  • 5.0 star tripadvisor rating

    Had the most enjoyable time at the resort. Ame to celebrate my birthday with was awesome staff were very helpful and give great and my family had a great time we cam all the way from New York, Florida and Canada.

    Nov 14, 2019
  • 4.0 star tripadvisor rating
    Second visit! Staff amazing!

    This was our second 2week visit with another couple. We chose to go back because of the proximity to the golf course, the spa and the staff. The resort is well kept, the rooms are spacious and clean. We were there at low season so the food choices were a bit limited but there was always an al a carte, the buffet and the pizza shop. Shouts out to Oscar at the pool bar, Augustina at the Tamarindo, Kayla hosting the buffet, Alicia,Christina, Mimuska and Rossy at the Spa, Edward at the pizza bar,Delores at the al a cartes,Anna Maria at the beach bar, Melissa the restaurant concierge, and Julissa, Silnia,Antony, Jennifer, Annabelle and Beatriz. We hope to be back soon. Special thanks to Kelvin!

    Nov 14, 2019
  • 5.0 star tripadvisor rating
    Perfect vacation

    The Sunscape is very well taken care of. The room we had 2105 was in a very good location. It was close to food, pools and the beach. The room was a nice size and very clean. All of the staff were friendly, professional and polite. Our experience at the Sunscape exceeded our expectations. We look forward to visiting again.

    Nov 11, 2019
  • 4.0 star tripadvisor rating
    Nice rooms, great food, good beach

    We stayed in the superior adults section which I would advise. Definitely worth the extra couple bucks. Our original room at check in was two double beds but the staff was able to switch us rooms to a king the next morning. Food in the buffet was great and the pizza shop was nice. We didn’t have the opportunity to do any of the speciality restaurants with only one open per day being a slower time of year and a couple larger groups for weddings. It does get busy during the weekends with the locals on the resort so expect a bit more traffic. The spa was great. And if you’re looking to go to the market the horse carriage ride with short sight see is a bargain at $20. Upon our departure with the later flight to Toronto the Sunclub staff gave my wife and I a room for a bit to have a shower and get ready which was greatly appreciated with our flight delay. My only complaint of the trip was I wish they would take a bit more focus on the security safety side for unruly guests. One feller during our stay was talked to virtually every day about his behaviour and a couple times had to have the police involved as well. He caused issues on a daily basis and made many guests uncomfortable or would attempt a confrontation with them out of nowhere. I was always shocked to see him still there the next day otherwise I’m sure the Sunscape has the opportunity to be an ideal perfect vacation spot for many couples and families.

    Nov 10, 2019
  • 3.0 star tripadvisor rating
    O.K but would not return

    Just returned from this resort. We have been to the Caribbean 11 times and this is how we would rate this resort. The beach was beautiful, clean and could walk for miles. Lots of vendors which bothered some people but we met a young man known as "Baby Face" who sat and talked to us awhile as he made personalized bracelets for the kids, which they loved. We brought 36 family and friends with us for my daughters wedding which was more then we expected. Germy and staff put together a beutiful ceramony and dinner after. The resort was very clean and pools were good, loved the rule of no saving lounge chairs, 1st resort that didn't allow people to hog chairs all day. My daughter was upgraded to the Sun Club as bride and groom are usually I guess, so my husband and I paid for my sons family and ourselves to be upgraded also. We arrived Friday night to a quiet place which then got very busy on the weekend. We found out that they have day passes and weekend specials for local people. We couldn't get in the Italian restaurant so we went to the Grill which was good, hard to get near the pool bar with the locals there, some were very rude. I didn't pay for the upgrade to watch one guy blow his nose in the little pool in the Sun Club V.I.P area and later when returning to my room a guy was taking a piss 20 feet from the bathroom in the pool area. Didn't spend much time there. When the locals left and it got quiet we had no chioce in restaurants cuz they closed the A la Cartes. There would be a buffet, pizza place and 1 Ala Carte each day but you never knew which one where til you got there. The buffets were the smallest we ever seen and very little variety, no bacon at breakfast. Was not happy with the food at all accept for the Italian restaurant which we finally got to eat at for my daughters reception. They seem to have an issue with the water for showers, had a cold shower first morning there and my husband halfway thur his shower the water shut right off. In our group half of us had water problems. Overall everyone arrived home safe, we had great weather but would not return there.

    Nov 09, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319