Hotel Overview

Location

Riviera Cancun
Cancun International Airport (CUN) : 12 miles

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 4251 reviews
  • 5.0 star tripadvisor rating
    Remarkable service

    I have stayed at a few all-inclusive resorts. Some have good food. Some have good service. Some have phenomenal facilities. This one was a great combo of all of them, but what really stood out was the remarkable service that the staff engaged in at every opportunity. Whoever is doing the training must be a phenomenal leader. Very impressed. The food quality was much higher than any other that I’d experienced at a similar property.

    Jan 18, 2020
  • 2.0 star tripadvisor rating
    Sewage smell and worse

    Preface by saying, all-inclusive, adult only resorts are not our first choice. My wife and I typically prefer something more sophisticated and cultural. That said, we were here on a quasi business trip; the destination was chosen for us. Party atmosphere from 11am to 11pm, which isn’t bad in itself, except for the incessant and loud music. It reminds me of an adult version of spring break. Sewage smell was prevalent in the shower and out of the tap. My wife brushed her teeth with bottled water. Rooms were decent, but worn - you could tell they’d been used hard. Staff was generally very nice, sometimes juvenile though, presumably from lack of training or because of the guests this property attracts. Food was very average - not consistent or very good. Worst of all, the last day of our trip was spent in the room with serious bathroom issues, almost certainly due to food and/or water quality issues. Several people in our group were also taken down with bad diarrhea. This isn’t uncommon when traveling to Mexico, but a resort touting itself to be high quality, and with an impressive rating, makes me wonder if the reviews are legitimate or fake. I don’t like to be a downer, but I’m glad to be home and sorry to still be suffering the consequences of this trip.

    Jan 17, 2020
  • 5.0 star tripadvisor rating
    Excellence Surpassed

    Best all inclusive we have ever stayed at. Lots of hesitation prior to booking, especially in MX but we pulled the trigger and couldn’t have been happier. Resort is absolutely unreal. Food quality is off the charts, there is not a a bad restaurant on the premises. Alcohol is flowing all day, top shelf is everywhere. Don’t even have to ask. It’s a non-stop party and it’s the best money we’ve ever spent. Coming back in 6 months. As far as staff goes, Miguel literally is the embodiment of everything this brand strives to attain. They don’t have enough people like him and they’d be smart to extract everything he knows and implement it with the rest of the staff. He absolutely made our trip and we felt so included and plugged in to the whole scene. He should be running the show. Can’t wait to come back. Props to Breathless, we are 100% on board.

    Jan 17, 2020
  • 5.0 star tripadvisor rating
    Best Birthday trip ever!

    I am nothing short of impressed by breathless, the restaurants, the atmosphere and all of the fun! We met Miguel the second day we were here and he made us feel so welcome like we had been friends forever and he was here to help us have the best trip we’ve ever had! His energy and positivity was amazing, he invited us to sushi classes and helped us know the best way to take advantage of the resort! We have already talked about making this a trip that we do every year and are so happy we chose this resort as our Destiination for my 40th birthday! Thank you Breathless and thank you Miguel!!!

    Jan 17, 2020
  • 5.0 star tripadvisor rating
    A winter get-away

    An excellent resort with amazing staff and accommodations. Shout out to Miguel- an amazing part of the entertainment team, Will & the Fernandos- who took care of us @ the bar, and Daniel another member of the entertainment team for sushi making! My boyfriend and I enjoyed having the option between a pool-party rager every day, or a calm and relaxing time at the other pool. The food was phenomenal and the staff overall were very helpful and kind. We will definitely consider coming back if we return to Mexico 🙂

    Jan 17, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319