General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment. College groups are not allowed.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating3402 reviews
I can't say enough about El Cid Marina! All the units are so clean an grounds are well manicured. The food is great. if something isn't working properly in the unit, it gets fixed promptly. All the employees are exceptional. The activities around the pool are fun and inclusive. Dante, Juan and his crew are fun and friendly and work hard. As well as Jose Luis, Manuel , Esau, Jose Juan, Hector, and the rest of the Calypso staff. Fidel at the Iguana pool is great and goes out of his way to help you. The evening entertainment is varied and shows great talent. Martha, our maid did an excellent job cleaning our unit.
Our October-November trip
The resort is always very well kept and clean The people who work there are very helpful and gracious The food is good and varied About the only thing I would like to see improve is the nighttime entertainment
so so, see comments above. I liked the setting at the marina, staff was friendly. food was mediocre especially at the buffets, over cooked, fish was old as it smelled, got so I wouldn't eat fish. Too many restrictions for an all inclusive program, We couldn't eat at certain restaurants at certain times, made you feel like a second class guest!
1 night review
Fantastic resort. We only stopped 1 night for a stopover in route to Lake Chapala. Got a fabulous deal online for a junior suite. Beds were super comfy, views were amazing, all staff very helpful. Didn't eat here however there are lots of eating spots and lots of pools.
My family stayed two nights as our usual resort did not have enough days. Positives: friendly staff, clean comfortable room, nice views of marina, the deep pool and caves. Negatives: no sleep on Saturday night due to club blasting music all hours of night across the street, staff serving breakfast don’t speak any English, breakfast buffet very mediocre, need to take water taxi to get to a beach, no bathtub and our shower faucet broke in middle of night and hot water would not turn off. It took a while to fix but they got it done.
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319