Hotel Overview

At the heart of the Riviera Maya, next to a gorgeous Caribbean beach with crystal clear water and surrounded by lush tropical forest sits the Luxury Bahia Principe Akumal, Don Pablo Collection. Let yourself be tempted by the Don Pablo Collection’s wide range of exclusive services. Enjoy the numerous, impressive local attractions while dining on delicious international cuisine, relaxing at our Bahia Spa wellness centre, partaking in a variety of sports such as snorkeling, or visiting the Mayan archaeological ruins.

FREE 24 HOUR WI-FI throughout all areas of our Hotels, limited to 2 devices.

Location

Tulum
Cancun, Mexico (CUN) : 60 miles

Property Information

Year Built: 2001
Accessible rooms: 12
Floors: 3
Total rooms: 630

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 12237 reviews
  • 5.0 star tripadvisor rating
    Another amazing vacation

    6th time to the Bahia Principe hotels on the Mayan Riverera. Our stay at the Akumal property could not have been better or more enjoyable. Our family of 4 were treated to amazing beaches, beautiful pools, bountiful eating options, and some of the most caring and genuine hotel staff we have seen. The hotel employees are the reason we return to this property. If you are in the main buffet for breakfast or lunch, go see Edgar or Rosita. They took such good care of us, and are amazing people. If you have kids, take them to Bahia Scouts to Fatima and Cynthia. These women are so caring, and plan so many fun activities for the kids. Our son did not want to spend time with us, he wanted to be in Kids Club! Go see Erasmo at the White Sands bar on the main pool, and ask for a El Jimador margarita. He makes the best! Remember, treat people the way you would want to be treated. Be pleasant, say hello, and smile. Your vacation may have a few hiccups, as ours did, but in the end it is the people who work there who are going to help you enjoy your stay to the fullest.

    Dec 03, 2019
  • 5.0 star tripadvisor rating
    Just Wow

    Just returned from Akumal this being our 5th time here just simply amazing where do you start the staff are amazing the food it brilliant the a la cartes are out of this world the groundsmen keep the complex looking spectacular who go largely unnoticed for the work they do the sports bar is great cant wait to come back in November booked already you wont find a better place to holiday than here has everything you need and more miss it already

    Dec 02, 2019
  • 4.0 star tripadvisor rating
    Wonderful vacation at a lovely resort.

    My 15 year old daughter and I travelled to this resort for a week for a mother/daughter getaway. We only had one plan; lots of pool and beach time. We thoroughly enjoyed our stay from start to finish. A few notes; Our room did feel a bit dated. It was very clean but it felt like it could use a coat of paint. We were in building 70. I don’t know if all the buildings need a refresh. This would have been a 5 star review if it weren’t for this. The food was great. Admittedly, we only did the buffet. We had talked about doing the a la carte restaurants but just stuck with the buffet. We could always find something to eat. The one thing that surprised me was how much seafood and fish was on the buffet. I don’t eat it but I have never seen a resort buffet with that much. I also loved that they had a Mexican corner. I hate going to a resort that doesn’t serve its country’s food. Drinks were standard resort drinks. All were great! I did hear complaints about bars running out of alcohol. We sat by the main pool and on the beach. Neither of those bars ever ran out of drinks. The pools were beautiful. The beach was stunning. There was not a seaweed problem like other beaches in Mexico. The ocean swimming area is very sandy. I am told the resort was at 90% capacity while we were there. We never struggled to find spots on the beach or by the pools. Also, I found that people didn’t reserve prime seats like at other resorts. I would come back here for this alone! I also loved how clean the pool area was. Dirty glasses and dishes were removed promptly. This made for a nicer environment and no wildlife hanging around the pool. My daughter and I did visit the spa while we were there. I had the Caribbean massage. It was amazing. The facilities are beautiful. My daughter had a facial. Not sure what was done but her skin glowed like I have never seen before. Another positive is how often the shuttles run. We never waited more than 10 minutes for a shuttle. Most times our wait was less than 5 minutes. The Bahia Principe complex is quite large so you do have to rely on the shuttles. I have stayed at other resorts where the shuttles run maybe every 15 minutes. This was a nice surprise. My daughter and I also visited La Hacienda at the entrance of Bahia Principe. We went once to buy some gifts. There were lots of souvenir options. We also went to the Mexican Fiesta on the Thursday night. I highly recommend attending this. There is an additional cost to attend but it wasn’t a lot. The entertainment was done so well, the games were fun and the drinks were very tasty. My daughter and I really enjoyed the evening! All in all, it was an absolutely lovely resort. The staff were wonderful and made sure we were well taken care of!

    Dec 01, 2019
  • 5.0 star tripadvisor rating
    Akumal

    Nothing to complain about !! Idyllic !!! From the moment we arrived the service was excellent. The Hotel is always immaculately clean. The food is excellent and varied. The grounds are tendered to and manicured on a daily basis. The staff are happy and helpful. We have now been to this resort three times, and look forward to returning again !

    Dec 01, 2019
  • 5.0 star tripadvisor rating
    honest review

    this is an honest review by an ordinary holidaymaker not a person who complains about the slightest problem! check in very swift in rooms in 10 minutes rooms clean 2 three quarter beds sofa bathroom shower jacuzzi bath slightly old fashioned but not a deal breaker food very good ate in adults only mainly for breakfast lots of choice lady making omlettes more choice than you need! used a la carte book in at customer services mexican italian seafood brazilian and japanese show cooking if we hadnt been able to book in the buffett was excellent theme every day any drink you like had excellent margaritas no problem with getting top shelf brands plenty of sun beds usual reserving beds unfortunately you have to do the same or go without went out and about using local transport get trolley to hacienda walk to left hand side and catch collectivo to tulum 35 peso or playa del carmen 40 peso tulum 75 peso entrance so you can do it yourself for 6 quid tours were 75! all staff were very good smiling nothing too much trouble minor problem with hot water and toilet sorted very quickly take out cost of airfare what you get for 70 quid a day is amazing where else could you watch osprey fishing off the beach frigate birds pelicans waders lots of wildlife around hotel grounds

    Nov 30, 2019

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319