Hotel Overview

Oh, that beach! With its wide white sands, sparkling turquoise, and refreshing sea breezes, there is a reason Maroma Beach has been named one of the 10 best beaches in the world by Travel Channel. And, El Dorado Maroma a Gourmet Inclusive Resort, by Karisma sits in the middle of it all! 

There is only one word to describe the services and amenities at El Dorado Maroma: exceptional. From the moment you arrive to the moment you depart, you will find that your visit is nothing less than superb. There are butlers on the beach. Top-quality chefs create an array of mouth-watering cuisine. Bartenders whip-up amazing concoctions. There are even a vast array of concierge services. Whatever you desire, it is all waiting here for you, complete with a friendly and welcoming smile. 

What is a Gourmet-Inclusive® experience without interactive cooking lessons? How about tequila tastings? El Dorado Maroma has you covered. And, of course, top-quality restaurants serve up sensational dishes that your taste buds will crave. Choose from Mexican-Caribbean, Asian, Peruvian, Italian, and International. Or simply try them all! You are on vacation! 

Active vacationers will be in heaven at El Dorado Maroma. Try out your skills on the water, with kayaking or paddle boarding. Or, stay on land and partake in beach volleyball, dance lessons, yoga classes, and massage lessons. Of course, there is always the option to be a beach bum and lay out and gaze at the beautiful Caribbean Sea. No judgment here!


Riviera Maya - Beach
Cancun, Mexico (CUN) : 29 miles

Property Information

Year Built: 2004
Floors: 3
Total rooms and suites: 157


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory 'Important Information For Our Guests' Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Children 18 and under are not allowed.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 5914 reviews
  • 5.0 star tripadvisor rating
    First trip to Mexico

    Had a wonderful holiday . Weather perfect after a couple of days of rain. All staff are extremely friendly especially Wendy Omar Adrian Rene and Juan . Always remember everyone every day . Entertainment very good

    Oct 19, 2019
  • 5.0 star tripadvisor rating
    10yr Anniversary

    Excellent service. Arturo from Bar 24 was great! Food was very good and the beaches are very clean. Had great fun Kayaking in the ocean. Camel ride through the jungle was very relaxing. Would recommend couples massage on the beach.

    Oct 19, 2019
  • 5.0 star tripadvisor rating
    Great customer service!

    This was our second time here and we loved it just as much as the first. Our favorite part is the amazing food. It’s such a nice size resort, I appreciate how quiet and peaceful it is. Shoutout to Alex, Omar, Wendy, Hervey, Rene, and DJ Juan for doing an awesome job!

    Oct 19, 2019
  • 5.0 star tripadvisor rating
    Fantastic experience!!!

    Recently I had the pleasure of having a spa day at the Palafitos, and every aspect of my experience was fantastic! Early in the morning, Mauricio from the butler team welcomed me to the property and gave me a ride to the restaurant (felt like a rock star with the VIP treatment!). There I had the most delicious breakfast, and props to Alexis my waiter for his truly professional service. Afterwards lounging on a beachside bed was great, and the spectacular attention from Manuel and Franklin was superb! I can still savor his trademark tequila lemonade! A very relaxing 80 minute massage with Beatriz at the Palafitos spa was excellent, Arlin was very informative about the amazing facilities (including the hydrotherapy room, a must!), and finally Anahy was courteous and caring during my facial. But most of all, thank you to Fernanda Diaz who organized everything, to the last detail, perfectly! Can't wait to go back!

    Oct 18, 2019
  • 5.0 star tripadvisor rating
    In love with Maroma

    Wendy was so kind and friendly all the time, always talking with us and smiling to everyone, her friends are very nice as well Omar, Harvey, Alex, Juan. The people from the restaurant are so helpful and nice.

    Oct 18, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519