General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating12909 reviews
This was a great all inclusive resort! Valentin was a great butler. We loved our swim out room and playing in the ocean. Michael who taught yoga and Pilates made it fun, Thanks! The food was great at the zen restaurant and the steak house. The Mexican restaurant at memories resort that’s connected was good and lots of food!! We loved the swim park, I recommend staying at the Royalton rather than memories resort, I prefer to stay closer to the ocean. Great time, great memories! Foam party’s were fun, the fire show was amazing!!!!!
Super awesome! WiFi is a bit shotty in some places. Always friendly and social service and the Zen restaurant is to die for! Valentin, our butler, was great, always checking up on us and making sure we were doing well.
Amazing experience and staff
The experience was amazing that we didn’t want to leave. Big thanks to Valentin, Michael and all those that partnered with them. They were amazing and went above and beyond. The view was beautiful and the sites incredible. Thank you very much.
My name is Aglaia Zavliaris, and I am a member of Travel Smart for a few years now. I recently went to the Royalton Punta Cana from October 5th to the 19th with my friend Evangelie Lambrou, and unfortunately, became very ill with bronchitic pneumonia. The true test of a great organization is not when things are beautiful, efficient, and fun, but when things go wrong and you need assistance. I cannot praise the staff of the Royalton enough for their compassion, humanity, and care that they showed to me during the 8 days that I stayed in the hospital. A most special thank you to the following people, Gabriela Mercedes, Mayra Cabrera, Andy Benjamin, Yumery from Guest services (who stayed with me in emergency until I was admitted), Olivia Almanzar, Daniusa Daniels, Lady Martinez (manager guest services). These people – the courtesy and friendship extended to me will never be forgotten and have guaranteed many, many years more to come in Punta Cana. Also, special thanks to Pedro of the Dr. Fish excursion, who went out of his way to assist me after I left the hospital so that this excursion was an amazing experience. Furthermore, the care that I received at the Hospiten was superior – I was made to feel like I was the only patient in the hospital. Again I thank you all, and will see you again next year. Kindest personal regards,
We have been planning a family trip to celebrate our parents 50th Wedding Anniversary for 5 years. We could not have found a finer resort. All of the Royalton staff treated us like royalty. Everyone was friendly, kind helpful and wanted to assure every last detail was arranged. Our room was perfect. It was clean and always stocked with cold drinks. Our Butler was Valentin and he was absolutely amazing. He tended to our every need as well as our families needs. He worked with their butlers to make dinner reservations every night for 33 people, keep our family dinner a surprise, arranged excursions and addressed any other need or want we had. Thanks to Nazario and Pico as well. Saul hooked us up at the spa and many of us used their services. We enjoyed Black Diamond Club perks and especially access to the daily hydrotherapy in the spa. The vibe team was fantastic and a ton of fun. They knew us all by name and always brought a smile. They were amazing dancers as well. Our favorite show was Madonna! The fitness team offered a great gym and other activities throughout the day. We enjoyed Yoga on the beach, Pilate's and Zumba on the beach. A special shoutout to Michael who was patient, kind and funny. We looked forward to each of your classes and missed you on your days off. Come to Alaska! I can't think of anything that would have made this trip better other than a few more days! Thank you Royalton! This is the life!!