Hotel Overview

Designed for families, spa-lovers, golf-enthusiasts and couples looking to tie the knot, this expansive Caribbean getaway provides all-inclusive comforts in an atmosphere ideal for rest, relaxation and romance. Fronting the pristine white-sands of Playa Bávaro, this inviting getaway offers upscale, all-suite accommodations; dynamic bars and a selection of à la carte specialty restaurants; a first-class spa; sparkling swimming pools complete with children's areas; 24-hour baby-sitting services and a supervised kids’ activity club; romantic wedding services and picturesque ceremony locations; tennis courts and mini-golf; a casino, discotheque and daily entertainment at Pueblo Príncipe and a great location nearby a variety of local golf courses.

Property Information

Year Built: 2005
Last Renovation: 2005
Total rooms: 502

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Occupancy Requirements - Guests booking a Family Junior Suite must have a minimum of 1 adult and 1 child in the suite. If your reservation does not meet this occupancy requirement, your reservation will be denied.
Advisory Occupancy Requirements - Guests booking a Family Master Suite must have a minimum of 2 adults and 1 child. If your reservation does not meet this minimum occupancy requirement, your reservation will be denied.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 2784 reviews
  • 2.0 star tripadvisor rating
    Terrible customer service skills

    Employees had bad customer service skills from the front desk to the lady that reserve tables for the restaurant and the bar and by the way I speak perfect Spanish. We was very disappointed with the service and the treatment I will recomend better training and better communication skills is much needed. I will ask a question and they will not know or tell me to look at the map. We asked to talk to a high rank manager and they refuse to assist us with your request. I have to say the restaurant experience was great the only thing good I have to say about the place.

    Sep 07, 2019
  • 5.0 star tripadvisor rating
    Family holiday August/September 2019

    I'm writing this as I sit on the sunbed by the pool. This place is amazing. We have been regular visitors to Bahia Principe in Tenerife so when booking the Dominican Republic it made sense to stay with the chain we have enjoyed previously. They have not let us down...... what an amazing resort with so much to do!! The hotel Turquesa is probably the lowest star of the resort but dont let that put you off. For the price being paid its excellent standard and friendly staff make this a good stay. The shared facilities are as good for you as everyone but some areas are off limits and not included. We have taken a walk around all of the hotels on the complex and we are really impressed as each gets better than the last! There are choices for al a carte dining as well as the regular buffet. The al a carte options are really good with the Italian being our favourite so far. Theres no additional cost to this so why not give them a whirl? All in all we know we will visit again but next time we will pay the extra and do the Fantasia hotel as this has even more for young kids to do. Good job Bahia Principe its ☆☆☆☆☆ from us!

    Sep 01, 2019
  • 2.0 star tripadvisor rating
    Grand Bahia NO PRINCIPLE/ Never again

    The food menu was very meat based and lacked vegetarian options. Many dishes were labelled with non pork or shell fish and contain such ingredients which could have resulted in life threatening incidents with allergies. I also had magets in my vegtables and did not eat in the buffet restaurant again during my stay. I complained but felt it was not taken seriously. I was moved room once as a result of my room not up to standards e.g A/C not working, W/C not flushing etc. The hotel is a big resort with many hotels and I feel that the Turquesa was the lowest standard out of them all. The only positive is the staff who despite working tirelessly hard, were friendly, helpful and delivered a great service at the bar and restaurants.

    Aug 28, 2019
  • 5.0 star tripadvisor rating
    Fantastic holiday

    We’ve just got back from a 11night stay it was our honeymoon/family holiday children were 11&14 Ignore all these negative reviews as the hotel is fantastic nothing was to much trouble for the staff they were friendly and helpful, the maids do a fab job of cleaning the rooms just little touches like lining all our shoes up in the room I liked and fridge in the room was stocked daily with water,pop and beer 🙂. The pool was lovely and clean and the pool bar staff were lovely always smiling, plenty of sun beds available anytime of day. The buffet restaurant was clean and tidy and food was lovely and staff very friendly. We used then al Carte 3times steak house, Italian and the Japanese all were lovely our favourite was the Japanese we opted for the cook in front of u. Yes the beach is not close but it’s a 15/20min walk or u can catch the buggy’s. The entertainment staff work bloody hard to keep us all entertained though out the day and night and really try and get u all involved, they have to learn so many different languages fair play to them 🙂 We will definitely b returning again in the future 🙂🙂🙂 I’m missing the place already

    Aug 17, 2019
  • 5.0 star tripadvisor rating
    Fabulous

    Had my holiday here 8th July till 22nd complex was beautiful very clean in fact immaculate food was nice only downside was food wasn't available late in the evening besides room service nothing was too much trouble for staff especially gino n Jose only thing let place down was entertainment they just didn't cater for English huge disappointment got quite boring by end of fortnite casino was a lifesaver

    Aug 16, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519