Designed for families, spa-lovers, golf-enthusiasts and couples looking to tie the knot, this expansive Caribbean getaway provides all-inclusive comforts in an atmosphere ideal for rest, relaxation and romance. Fronting the pristine white-sands of Playa
Bávaro, this inviting getaway offers upscale, all-suite accommodations; dynamic bars and a selection of à la carte specialty restaurants; a first-class spa; sparkling swimming pools complete with children's areas; 24-hour baby-sitting services and a supervised
kids’ activity club; romantic wedding services and picturesque ceremony locations; tennis courts and mini-golf; a casino, discotheque and daily entertainment at Pueblo Príncipe and a great location nearby a variety of local golf courses.
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current.)
Customer Ratings & Reviews
TripAdvisor Traveler Rating2789 reviews
Great trip for a single parent
Traveled in the first week of June during a controversial time for the resort brand. I stayed in Turquesa with my 8 year old son we and had a fantastic time. I've worked in hotels for years and have high but realistic expectations. I did have to ask twice to have the family add-ons for my son on the first day. That was the only real issue with the hotel. The room was better appointed than others I've been to. Wifi worked when needed. I did not attend the consultation, to get all the wifi knowing in advance what to expect I declined politely. My son and I found the guests in some of Turquesa were part of a large party and got obnoxious in and around the pool and bar. We avoided this and walked to the beach. Trolly's when needed. A few hours at the beach then we went back via other pools back to our section. The à la carte restaurants were all good quality and servers were kind to my son in all. We found the Turquesa buffets to be hot and fresh at each of the meals we had there; the servers were always available. I didn't tip in large sums, I chose to tip in modest amounts in a reasonable frequency. The evening entertainment was great and we often went to Bavaro. I didn't drink as much as I could have because no one wants to parent with a hangover - but drinks were all good and coffee was great. We definitely enjoyed the food, we are not picky and have no allergies fortunately. I felt this resort was a good value for the amount I paid (single parent bonus) I finally didn't have to pay an adult rate for my kid, that was appreciated and not always available during times I can book/ travel. I'd go back, but may choose one of the surrounding resorts just to try variety. If I end up at Turquesa again it will be a good time too.
Terrible customer service skills
Employees had bad customer service skills from the front desk to the lady that reserve tables for the restaurant and the bar and by the way I speak perfect Spanish. We was very disappointed with the service and the treatment I will recomend better training and better communication skills is much needed. I will ask a question and they will not know or tell me to look at the map. We asked to talk to a high rank manager and they refuse to assist us with your request. I have to say the restaurant experience was great the only thing good I have to say about the place.
Family holiday August/September 2019
I'm writing this as I sit on the sunbed by the pool. This place is amazing. We have been regular visitors to Bahia Principe in Tenerife so when booking the Dominican Republic it made sense to stay with the chain we have enjoyed previously. They have not let us down...... what an amazing resort with so much to do!! The hotel Turquesa is probably the lowest star of the resort but dont let that put you off. For the price being paid its excellent standard and friendly staff make this a good stay. The shared facilities are as good for you as everyone but some areas are off limits and not included. We have taken a walk around all of the hotels on the complex and we are really impressed as each gets better than the last! There are choices for al a carte dining as well as the regular buffet. The al a carte options are really good with the Italian being our favourite so far. Theres no additional cost to this so why not give them a whirl? All in all we know we will visit again but next time we will pay the extra and do the Fantasia hotel as this has even more for young kids to do. Good job Bahia Principe its ☆☆☆☆☆ from us!
Grand Bahia NO PRINCIPLE/ Never again
The food menu was very meat based and lacked vegetarian options. Many dishes were labelled with non pork or shell fish and contain such ingredients which could have resulted in life threatening incidents with allergies. I also had magets in my vegtables and did not eat in the buffet restaurant again during my stay. I complained but felt it was not taken seriously. I was moved room once as a result of my room not up to standards e.g A/C not working, W/C not flushing etc. The hotel is a big resort with many hotels and I feel that the Turquesa was the lowest standard out of them all. The only positive is the staff who despite working tirelessly hard, were friendly, helpful and delivered a great service at the bar and restaurants.
We’ve just got back from a 11night stay it was our honeymoon/family holiday children were 11&14 Ignore all these negative reviews as the hotel is fantastic nothing was to much trouble for the staff they were friendly and helpful, the maids do a fab job of cleaning the rooms just little touches like lining all our shoes up in the room I liked and fridge in the room was stocked daily with water,pop and beer 🙂. The pool was lovely and clean and the pool bar staff were lovely always smiling, plenty of sun beds available anytime of day. The buffet restaurant was clean and tidy and food was lovely and staff very friendly. We used then al Carte 3times steak house, Italian and the Japanese all were lovely our favourite was the Japanese we opted for the cook in front of u. Yes the beach is not close but it’s a 15/20min walk or u can catch the buggy’s. The entertainment staff work bloody hard to keep us all entertained though out the day and night and really try and get u all involved, they have to learn so many different languages fair play to them 🙂 We will definitely b returning again in the future 🙂🙂🙂 I’m missing the place already