Hotel Overview

The Grand Oasis Cancun offers the ultimate entertainment experience with the highest quality of standards on an all-inclusive plan. Located in Cancun's Hotel Zone and right on the beach, it is only 18 minutes from the International Airport. Thanks to its strategic location, it is very close to the best shopping, restaurants and nightlife in Cancun.

With over 1/3 mile of sparkling beach, the Resort offers an extensive range of possibilities for having fun and relaxation.  Situated in incredible natural surroundings including the turquoise sea of the Mexican Caribbean in front and protected at the back by the Nichupte Lagoon.  The resort offers a wide range of culinary options with 10 restaurants and 12 bars and also features a spa, fitness center, 9 hole par 3 golf course, multipurpose sport court, shops, convention ballrooms, business center, and a spectacular 1/4 mile-long swimming pool, which is the longest in Cancun. Guests will enjoy newly updated rooms that have been redecorated in a minimalistic Mexican style.

The Grand Oasis Cancun is Cancun's ONLY All-Inclusive Entertainment Resort.


Cancun - Hotel Zone - Beachfront
Cancun International Airport (CUN) : 10 miles

Property Information

Total rooms: 1200


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory This hotel does not accept Spring Breakers or student groups.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 

This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes and service fees are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis.  As a general rule, Oasis Hotels & Resorts will not accept Student/Youth GROUPS (not applicable to family travel).  Any guests meeting the above definition of Student/Youth Traveler are subject to the following conditions:
-Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Cash Only).  Policy is mandatory, per person and not refundable.
-Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
-Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.
-Any student group traveling with guests under the age of 18 will require chaperone(s).  One chaperone is required per 1-19 students/youths under the age of 18.  The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.
•Please note the legal drinking age in Mexico is 18.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 11705 reviews
  • 4.0 star tripadvisor rating
    You made a good choice.

    Wife and I have stayed here two consecutive years. Here is what you will love. Immaculate grounds, Wonderful food options,beautiful pools, and a perfect clean ocean spot. We have never in our years of travel stayed in the same place twice. This place is the exception. We generally vacation once a year. I have always felt like there are two kinds of AI’s. The first being a place that is run like a factory. Boring buffets with recycled food from the previous night. Boring no frills specialty restaurants. What Fiesta does right is the unique daily food options. BBQ’s at the pool, pizza oven, sushi, and the fresh fish and taco stand. The fish taco’s are worth the trip alone. All three specialty restaurants are unique and offer there own charm. Above average wine offerings. There are so many food options that I think we ate once at the buffet. Beach: Never crowded plenty of chairs but very limited cabanas. They removed the bar on the beach which was disappointing. There beach service is pretty non existent. The beach was clean with limited vendors who don’t hound you as long as you just give them a No Gracias. Pool: Upper pool which is a little quieter with no bar. However the servers are incredible. You will never go thirsty. Lower level pool with pool bar generally busy. Great service. If you tip good you will never wait for a drink. There is a small children’s water slide area and kid area which is small but it is separate from the pool bar which is nice. You have to participate in the pool towel game if you want a prime spot. Generally before 9am you will be good. Both pools will be full. Yes, there will be at least one obnoxious group(probably from New Jersey) that always takes the chairs closest to the swim up bar and will be singing Piano Man by 1pm. It’s good people watching. Service: Top notch. When I vacation I enjoy tipping because it makes me feel like I am like Hugh Hefner. Of course I don’t have Hugh money or multiple wives but for a week, I get treated like a king. I tip anyone and everyone. Room service, cleaners, fridge guy, all servers every time. It goes a long way in my opinion and enhances the vacation. We have used the spa and found it to be elegant and relaxing. There are some things that could be improved. Both years we had to switch rooms because they put us the wrong category of room. When you book a ocean view balcony you should get a balcony. Staying in a room for two days and moving isn’t ideal. Also the tour of the resort which turns into a timeshare pitch is really amateur hour in my opinion. A couple of the shows are decent but don’t come expecting good quality shows. None of these things would keep me from coming back but that’s why it’s a 4 star and not 5 If you want to wonder off the resort there is a small taco place called the blue gecko about a block off the resort. It’s fantastic. Like I said if you are looking to book this property or already have you will be happy and have a great vacation. Cheers!

    Sep 21, 2019
  • 5.0 star tripadvisor rating

    This was our first time in Cancun and doing an all inclusive. The Fiesta Americana is an awesome hotel. The staff is very friendly and the food is very good. We ate lunch at the cevicheria every day, The agua chiles is to die for and the shrimp and fish tacos a must have. We had a lagoon view room and the view was breath taking . The beach and pools were awesome and the bartenders made sure you always had a drink in your hand.. We will definitely return and would definitely recommend this hotel.

    Sep 20, 2019
  • 5.0 star tripadvisor rating
    Amazing experience

    Would definitely come back to this resort... I had the best experience there! The staff are very friendly and kind.. also if you ever go to Cancun you have to go see xcaret one of the most amazing places to go to

    Sep 20, 2019
  • 5.0 star tripadvisor rating

    I had the best vacation in this hotel! The staff is amazing,the food is delicious, the service is excellent, the room is clean. Couches are the best, Sofia is so friendly and nice. I really love her! Definitely recommend it!

    Sep 19, 2019
  • 5.0 star tripadvisor rating
    Wonderful Experience

    I visited the resort for my honeymoon and it was the best decision ever. The staff was so friendly from the minute we arrived. Everything from our room to the pool, and restaurants was so clean. The drinks are not watered down. Customer service is very efficient. So many options of activities to do. I highly recommend this resort.

    Sep 19, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519