resort is ideally located just 25 minutes from Los Cabos International Airport.
LocationSan José del Cabo
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating2870 reviews
We ate at the French restaurant several times and every time the hostess,Lizzette,saw us coming she was so so friendly and always a big smile..and Solomon which is with room service went far beyond and above to take care of me and my wife..we will be back
We enjoyed our stay wonderful place ,great service amazing food .I would recommend this resort to any one. And would go back myself. That treat you like royalty.the only down side was beautiful beach but because of strong currents you are not allowed to swim because could pull you under the current.so we shuttled to Los cabos for a excursion to swim and see the arch and shop for the day.also saw many sea lions while on the glass bottom bost. FUN FUN fun!!!!!
Pleasant Family Time
My wife and I recently attended our daughters destination wedding at Dreams Los Cabos. The wedding was beautiful and held on the beach at Dreams. Wedding coordinator provided each request and could not have asked for a more perfect wedding. Our ever request was met and exceeded. Our waiter at breakfast Irvin was very attentive and provided excellent service. While at the swim up bar I highly recommend asking for Santos and let him prepare you an Especial. Gracious Santos. When we first arrive we received a cool cloth and greeted with "Welcome Home". Antonio made sure our baggage was taken to our rooms and maoursure we had a refreshing beverage of our choice within the first few minutes of our arrival. Patty was very helpful and knew about each of the members of our wedding group. The service was excellent. The accommodations pleasant and clean. Every employee was friendly and always had a smile and a hello. I am rating the facilities as a 5 because there is not a higher rating available. I would highly recommend Dreams Los Cabos to anyone considering a destination wedding or wanting a relaxing enjoyable vacation.
Dreams: Hit & Miss?? Girl's Trip
Upon arrival, the resort is beautiful and service to and from the airport was easy. Our group paid for Preferred on the resort and we were excited for our stay. We were escorted to the Preferred check in area, which was impressive, only to quickly be disappointed. Booking: We requested 2 rooms each with double beds and adjoining or near each other if possible. Concierge advised that not only did they not have any Preferred rooms available, the rooms were on opposite sides of the resort AND one had a single King bed. After 2 hours, several requests to speak to a manager only to have a person "pretend" to be manager, we were put in the rooms they had available. Honestly, after traveling all day and going back and forth for 2 hrs we were tired and wanted to start our vacation. Going back and forth with the staff was exhausting, maybe that was a tactic? The next day, the group in the single bed room moved to a floor down from the other room. The resort did nothing to compensate us for the extra money we spent to get Preferred rooms. They only placed blame on the booking company - Cheap Caribbean. Service: Service was hit or miss. Sometimes you'd get great/attentive service other times you're sitting at dinner for 2 hours in a nearly empty restaurant. When service was good, it was great and made your experience lovely. ie...Our girls group made up our drink and gave it a name, several servers remembered the "Brandie Bay" and we were able to order without always giving them the instructions. If you don't ask for Top Shelf liquor, they will pull bottles from under the bar to make your drinks. DO NOT pay extra for Preferred. The bars all stock the exact same liquor. Only one bar, Rendevouz at the front lobby had a bottle of Ketel One. It wasn't until we pointed that out that the next day the Preferred bar had a few new "top shelf" bottles. Even still, no one verifies that you are preferred and outside of going into the Preferred lounge there is no difference throughout the resort. Basically everyone has access to the same things whether you paid for preferred or not. Again, not every bar even have the Top Shelf bottles available. Unless you want to run to the Preferred Lounge or Lobby Bar for every drink, choosing to stay here means you are OK with drinking what they have available. It's not a make or break for me, however again when you PAY for something extra and don't get it or it's a hassle to get it, it's annoying. Activities on the resort were fun, when they had them. The resort wasn't full at all, so nights at the club were what you made them. We had fun, but I think overall only maybe 10 people or so was in there all night. Overall, it's a beautiful resort however the hit or miss service alongside of the fact that we paid for rooms we didn't receive with NO attempt to make it right. We would have been open to a spa credit, credit towards an excursion, anything other than "this is what we have". There were not apologies leaves it VERY DIFFICULT to highly recommend this resort. Additionally - the $200 spa credit that comes with the room booking is basically null and void if you don't plan on paying for a massage package, which is $300 or more. It's a bait tactic and our credits, in total of $400 went unused. You cannot use it for mani/pedi/facial or anything OTHER than a massage package and the hotel will not make exceptions. Again - they blamed it on booking through Cheap Caribbean. Dining Experience: Again, hit or miss. The Steak Place and Italian place were by far the best. I enjoyed my meal at the French restaurant, but my friends all had a miss there. The seafood restaurant was terrible. I've never had scallops that tasted like claims ever before in life. Disappointing since we are literally right by the ocean. Alongside that, the service there was sub par. Buffet had so many options, it was easy to find something to please everyone. I have to mention the dreaded timeshare, "not a time share" experience. We all knew better - but we got enticed by the 80% off. We knew we would regret it, and we did. After several hoops we got our excursions. I place part of that blame on us, as we knew better. The final deal they offered did sound enticing but the "not a time share" employees were so rude by that time and considering the hit or miss service why would we buy into the dream? One lady advised, that they will treat you differently if you are a member. Really?? We paid a good amount of money and should expect the standard service, regardless of being a member or not. Any other place I've gone to typically provides the same service to everyone. When I go to a Large Hotel Chain as a Platinum Member for Life, yes I get extras. When I book with the same Large Hotel Chain and forget to add my member number, I get the same service, just without the extra upgrades and points. Apparently ,that is not the philosophy at Dreams. Again, that was our bad - however when we went to book the excursion, we didn't ask many questions. And, in hindsight, we should have because, guess what, the excursion we wanted wasn't even available due to a mechanic error on the boat!!! Not a Dreams issue,but I'd rather pay full price any day than be experience the rude behaviors/comments from the "not a time share" team. I question whether I would go back - Vacation is what you make of it and we had a great time. However, giving Dreams a second chance to make it right is highly questionable.
Best Wedding at Dreams Los Cabos
I recently had my wedding at Dreams Los Cabos Resort. I’m still riding this high from the wedding! It was absolutely an amazing experience. We had about 70 guests total and Minerva, our wedding coordinator went above and beyond to make sure all of our needs were taken care of. It’s been two weeks since the wedding and all of our friends and family have not stopped talking about it. Everyone had an amazing time! Even with the general things, the rooms were great, spacious and clean. Food was good and there were a lot of places to choose from. The staff was excellent and accommodating but Minerva really made our trip especially easy and stress-free. I’m so happy we chose to have our wedding at Dreams. It was the best wedding I could of have asked for and I’m so happy that all of my dreams came true!