Hotel Overview

Sunscape Puerto Vallarta Resort & Spa is the picture perfect location for your family getaway. This amazing resort is conveniently located only 10
minutes from Puerto Vallarta International Airport, so you will be sure to arrive quickly at your hassle-free destination. Take a stroll on the world
famous El Malecón, explore the history of Old Town Vallarta, savor authentic Mexican cuisine, or simply sit back and enjoy the scenery. Sunscape
Puerto Vallarta treats families, couples and singles to Unlimited-Fun® - where everything is included and every day is a new adventure.


Puerto Vallarta
Puerto Vallarta International Airport (PVR) : 3 miles

Property Information

Total rooms: 340


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Advisory Christmas hotel cancellation policy (24 Dec 19-31 Dec 19). Cancellations received within 1-28 days of arrival will be charged 100% of the total hotel cost.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 3237 reviews
  • 5.0 star tripadvisor rating
    Magical place

    I just got back from 8 days at Sunscape with my wife. We had absolutely the most amazing time there, so amazing that we are already booking our trip for next Summer, but this time with the kids. I want to give a shoutout especially to the entertainment crew, Marcos, Martin and Abi. These guys absolutely rock!! Words cannot describe how amazing they are, the energy they bring to the place, they are simply a three men show!! I also would like to acknowledge the waiters, especially the pool ones. They bust their asses, up and down under the hot sun ensuring everyone has a great experience. At the pool I had Miguel the entire week. He is another one the words cannot describe the dedication to his work, he was on the ball at all times. Also, another Miguel but at the restaurant by the pool, he too was simply amazing. If you go there and pick them, please tell them that Raphael from Alaska sent you, and absolutely loved their service, I promise if you pick them there are no regrets. The food itself could use some reinventing, especially the snack, but overall it was AMAZING!!

    Sep 19, 2019
  • 4.0 star tripadvisor rating
    Pleasant stay

    Well..... 3rd time in PV, always wanted to try famous Sunscape, no regrets, celebrated my BDay👍! You will find here all you need, nice lagoon beach and long shore of Playa de Oro,local boats(you can get excursions to any beaches),food at the ocean view a la cart World Cafe was above excellent(Old Grandma’s cooking,yummy), great grilles&soups,Burger Isle,beer&TQila great. Pool-occupied with locals and kids, yes, but who cares drinks and ocean all you need! We were upgraded free to a veeeery nice room 330 (for BDay)3 rd floor shady corner both glass balconies were with the both ocean side👍You could see night shows and hear dance music during day time) we were happy Personal is very friendly, always smiled and helped you out! We bought Isla Marietas excursion at the beach, had a great time on the boat,we took bus 10 pesos to downtown Malecon, took taxi 5$ from airport and to nightclubs in town at night., went to local stores Soriana and Wallmart.. it’s very safe to get around. I’d say, if you want to stay away from locals and have no idea what PV feels like, stay in Nuevo Vallarta, Nayarit or Punta Mita, upscale- BUT, if you’d like an authentic Mexico-Sunscape has it all-family friendly, good food ala cart, good service!!!!!!!!! Pleasing staff: Word Cafe(Sea side)- José Luis, Esteban, Jaime, Zitlalyth, Rosendo, Maximino😀great service Beach Bar-Eduardo!!!, Ricardo Hostess-Angelica Room clean lady-Liliana All those people made our vacation a great stay!

    Sep 17, 2019
  • 5.0 star tripadvisor rating
    Great staff!

    I want to thank Marcos, Martin, and Abi for making our stay fun and entertaining. The activities staff really goes above and beyond to offer fun things to do. They are professional, friendly and fun. Loved getting to know them and we had a great time at the resort.

    Sep 16, 2019
  • 5.0 star tripadvisor rating
    Amazing resort!

    Stayed at Sunscape for 5 days for my birthday and it was amazing! From your arrival you are greeted warmly and that's how it stays for your whole trip. Everyone is literally so kind! The hotel itself is very clean and well-maintained. Our room which was actually a "family room" because of the way our travel agent booked it was very spacious. Our housekeeper, Katia did a wonderful job cleaning our room! I'm really big on my showers being hot and having good water pressure, so I'm always weary about that when I travel, but this resort had VERY hot water and great water pressure, so I was more than happy. For my birthday dinner at the World Cafe - servers Antonio & Isay, captain Rosendo & hostess Jacqueline made my night so special! Brought out a nice cake with a nice message and also sang for me - just the cherry on top to my trip! Due to our itinerary we were only able to eat at the World Cafe and Tiki Bar and both were delicious! Great variety at World Cafe daily. Wonderful trip overall! I will recommend this resort to anyone who visits Puerto Vallarta and if I return, I will definitely stay again.

    Sep 14, 2019
  • 5.0 star tripadvisor rating
    Sunscape resort is our new travel home!!

    This was our first trip to Mexico and we were greeted by the most amazing people at the sunscape resort. Everything and everyone was top notch, very polite and overly accommodating to anything we needed. Yann the general manager made us feel welcomed and at home and now we feel like family! I would like to thank Jesus our valet, Aldo our wonderful concierge, Rosendo and the amazing chef Luis who made our last night romantic dinner meal a perfect dream. I appreciate everyone’s great personalities and constant smiles. Thank u all so much and we will definitely come back to home away from home!

    Sep 13, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519