This all-inclusive hotel features 348 stylishly chic guestrooms, four decadent restaurants, four bars, cozy cool lounge areas, kid's club, the world famous Rock Spa™, two refreshing swimming pools are just a few of the pampering amenities that await you. These extravagant excesses continue outside the memorabilia-filled walls of the hotel as well, with optional water sports including snorkeling and scuba diving, day cruises, deep-sea fishing and sailing.
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 6241 reviews
Everything clean, in good condition, and good quality. Includes grounds, facilities, food, drinks, entertainment. Staff were exceptional! Loved their "Can Do" attitude. Nobody ever had their hand out looking for a tip. Exceptional service whether you tipped or not. The transportation to and from airport is a wonderful touch. Prompt, helpful, and meaningful attention whenever I needed assistance. Definitely will stay again at this facility and will try other Hard Rocks.
I just returned home from a wonderful week at Hard Rock Vallarta. Our group consisted of 5 couples. The best part of our trip was meeting Magic Edd, the pool concierge. He went out of his way to make sure our vacation was great. One morning we came to the pool area to find balloons and a banner for my friend’s birthday. It was very special when on the day of our departure, Edd came to the lobby to bid us farewell. Edd loves his job and is a real asset to the HardRock family He made our vacation very memorable. Samuel, our bar waiter was the best!!! We so enjoyed seeing him in the Sun Bar each evening. Angel at the pool bar was my favorite bartender. Always cheerful. Unfortunately I cannot remember the names of other waiters,etc, but they were all very nice and accommodating. I highly recommend the Hard Rock Vallarta!! The resort is a nice size, good food with several options, and a very clean resort. Hope to visit again someday. Two thumbs up!!
Beautiful Pacific Coast Experience
The sunsets are perfect. The staff are all very attentive to every detail. Everyone went out of their way to accommodate our every need. Drink service at the pool was prompt and the drinks delicious. Dinner at Caio, The Market, the Brazilian Steak House and Frida's was delicious and the wine choices were very nice. We loved the food and the atmosphere at each restaurant. We truly enjoyed the tequila tasting. The spa experience was so relaxing and refreshing. Love the mani/pedi treatment. We will have to come back and enjoy this location again.
Served tainted alcohol (likely Methanol)
Extremely ill and violent abdominal pain for weeks after a trip to this hotel. Suspect Methanol poisoning. Guests died at another Hard Rock resort from the same thing. Be careful here. Suggest another option. Facility would not even cover costs of the disrupted trip and medical expenses.
High expectations, low satisfaction
To begin with really love HRC brand.. Love visiting restaurantes all over the world, but this experience at Hotel PVT was disappointed, the moment I did check in, didn't feel welcome, probably because lobby was crowded. My room very average at high price, the desk phone was stinky.. the bath tube as well.. Poo quality of food in general, but Frida snack is the worst, dry food, unpleasent look and tast. only The Market at night could have good options only if you ask to waitress something special. then the cheff prepare something nice.. if not just regular / average food. Old facility; is visible lack of maintance on bathrooms specially. Poo quality of alcohol beverage at the pool, if want something better you need to go and ask directly at SUNBAR otherwise will get bad options for beers and wine and general beverages.. Good points ; Very confortable beds, (as expected) Very nice/ good attitud service from entertainment team (as expected).. Good nigh shows at teather and good music at lobby.. as expected as well. In my opition expensive hotel, we paid an over price just for the brand. What we got was much less that value money we paid. Other options same quality cheaper.