Hotel Overview

Live a life of excess. Indulge in your rock star fantasies. The Hard Rock Hotel Vallarta takes everything to extremes with incredible views of the Pacific Coast, modern amenities and attentive service all infused with the spirit of rock 'n' roll.

This all-inclusive hotel features 348 stylishly chic guestrooms, four decadent restaurants, four bars, cozy cool lounge areas, kid's club, the world famous Rock Spa™, two refreshing swimming pools are just a few of the pampering amenities that await you. These extravagant excesses continue outside the memorabilia-filled walls of the hotel as well, with optional water sports including snorkeling and scuba diving, day cruises, deep-sea fishing and sailing.

Location

Riviera Nayarit
Puerto Vallarta Intl Airport (PVR) : 7 miles East

Property Information

Year Built: 2012
Last Renovation: 2014
Total rooms: 348

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Hotel Details

Onsite Dining

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Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 6241 reviews
  • 5.0 star tripadvisor rating
    First Class

    Everything clean, in good condition, and good quality. Includes grounds, facilities, food, drinks, entertainment. Staff were exceptional! Loved their "Can Do" attitude. Nobody ever had their hand out looking for a tip. Exceptional service whether you tipped or not. The transportation to and from airport is a wonderful touch. Prompt, helpful, and meaningful attention whenever I needed assistance. Definitely will stay again at this facility and will try other Hard Rocks.

    Sep 15, 2019
  • 5.0 star tripadvisor rating
    Wonderful experience!!!

    I just returned home from a wonderful week at Hard Rock Vallarta. Our group consisted of 5 couples. The best part of our trip was meeting Magic Edd, the pool concierge. He went out of his way to make sure our vacation was great. One morning we came to the pool area to find balloons and a banner for my friend’s birthday. It was very special when on the day of our departure, Edd came to the lobby to bid us farewell. Edd loves his job and is a real asset to the HardRock family He made our vacation very memorable. Samuel, our bar waiter was the best!!! We so enjoyed seeing him in the Sun Bar each evening. Angel at the pool bar was my favorite bartender. Always cheerful. Unfortunately I cannot remember the names of other waiters,etc, but they were all very nice and accommodating. I highly recommend the Hard Rock Vallarta!! The resort is a nice size, good food with several options, and a very clean resort. Hope to visit again someday. Two thumbs up!!

    Sep 13, 2019
  • 5.0 star tripadvisor rating
    Beautiful Pacific Coast Experience

    The sunsets are perfect. The staff are all very attentive to every detail. Everyone went out of their way to accommodate our every need. Drink service at the pool was prompt and the drinks delicious. Dinner at Caio, The Market, the Brazilian Steak House and Frida's was delicious and the wine choices were very nice. We loved the food and the atmosphere at each restaurant. We truly enjoyed the tequila tasting. The spa experience was so relaxing and refreshing. Love the mani/pedi treatment. We will have to come back and enjoy this location again.

    Sep 12, 2019
  • 1.0 star tripadvisor rating
    Served tainted alcohol (likely Methanol)

    Extremely ill and violent abdominal pain for weeks after a trip to this hotel. Suspect Methanol poisoning. Guests died at another Hard Rock resort from the same thing. Be careful here. Suggest another option. Facility would not even cover costs of the disrupted trip and medical expenses.

    Sep 11, 2019
  • 2.0 star tripadvisor rating
    High expectations, low satisfaction

    To begin with really love HRC brand.. Love visiting restaurantes all over the world, but this experience at Hotel PVT was disappointed, the moment I did check in, didn't feel welcome, probably because lobby was crowded. My room very average at high price, the desk phone was stinky.. the bath tube as well.. Poo quality of food in general, but Frida snack is the worst, dry food, unpleasent look and tast. only The Market at night could have good options only if you ask to waitress something special. then the cheff prepare something nice.. if not just regular / average food. Old facility; is visible lack of maintance on bathrooms specially. Poo quality of alcohol beverage at the pool, if want something better you need to go and ask directly at SUNBAR otherwise will get bad options for beers and wine and general beverages.. Good points ; Very confortable beds, (as expected) Very nice/ good attitud service from entertainment team (as expected).. Good nigh shows at teather and good music at lobby.. as expected as well. In my opition expensive hotel, we paid an over price just for the brand. What we got was much less that value money we paid. Other options same quality cheaper.

    Sep 11, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519