Hotel Overview

The Adults only Secrets St. James Montego Bay presents guests with a peaceful, relaxing oceanfront setting surrounded by the crystal clear waters of the Caribbean. The resort’s classic décor and echo the sophistication of the island's British colonial era with sumptuous suites and the ultimate in amenities with the Unlimited-Luxury® of gourmet restaurants, bars and lounges, and the paradise of Secrets Spa by Pevonia®. For those wishing to turn up the excitement, there’s the Secret’s Wild Orchid Montego Bay Resort right next door with its welcoming Jamaican vibe.

Location

Montego Bay
Sangster International Airport (MBJ) : 6 miles

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Pet Policy Pets Not Allowed
No Show Policy { "noShowPolicies": [ { "label": "No Show Penalty:", "penalty": "100% of balance due", "applies": "Applies: Sunday - Saturday 05May16 - 31Dec50" } ] }

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 7941 reviews
  • 3.0 star tripadvisor rating
    Disappointed!

    This was our fourth visit to Secrets, one of our favourite destinations. However, due to the obvious cutbacks to the staff, menu items, buffet restrictions and the closure of the Seaside Grille, we will be considering other options in the future.

    Dec 05, 2019
  • 5.0 star tripadvisor rating
    Can't wait to go Back!

    This was my second trip to Secrets and this resort was better than ever. The food was amazing! We had a ocean view from our beautifully remodeled room. The staff was fantastic with great service. The beach was spotless and the cocktail service on the each was a huge plus. Our favorite places to dine were the Asian and Italian. The breakfast buffet was fantastic with fresh made to order omlettes and smoothies each morning. I can't for get to mention our favorite bartender Alvin.

    Dec 05, 2019
  • 4.0 star tripadvisor rating
    Lovely, but not for foodies

    This is a beautiful resort and the service is good. The grounds are lovely and there are many places to walk around and relax at the beach. The entertainment team is energetic and enjoyable at night with talented singers and dancers. It is really sad that the food is so awful. The restaurants were disappointing. We ate at Portifino and Oceana, and they were absolutely terrible. The food tasted like ten year old TV dinners. The Hibachi was just ok. Breakfast at the World Cafe is decent, be sure to do breakfast. The best thing I had to eat at the resort was grilled jerk chicken from the food cart at night. I am not a big drinker, but I had my fair share of tropical drinks during my stay and there might have been a "spray" of alcohol in each drink. Not a big deal for me, but a real drinker might not be happy. All in all a beautiful place, and the people that work there are pleasant. The food and beverage service could use an overhaul.

    Dec 05, 2019
  • 1.0 star tripadvisor rating
    Spa Review from 12/5/19

    This is exclusively for the SPA... Very poor experience matched by non-existent service. - No smiles or personable greeting while checking in - Zero attendant in male lockerroom, so had to get locker, sandals, etc myself... even signed myself onto the sheet with appointment time - No one to show proper way of doing hydro-therapy (don't waste the $35 they charge on this if not doing another service) - No cold towels outside of sauna for face - Had to check on time to ensure we were ready to be called for our massages... clock is also wrong in the hydro area, so can't even go off that - Had to help my self to the neck warmers and assist other guests with the same, since no one there to assist in waiting area. - Glasses were out, so no way of getting the cold flavored water - Went back to hot tub and sauna after massage to then get an attendant telling me they are ready for my appointment (they said an hour after I booked) - Placed non-married coworkers of different sexes, different last names, and different room numbers in same room for massages, so not able to de-robe and relax as is proper. Needless to say, this is the worst spa I've been to and travel internationally multiple times a year. Brittany was an amazing masseuse though, and want to commend her and give her and only her 5 stars.

    Dec 05, 2019
  • 3.0 star tripadvisor rating
    Jamaica trip

    the trip was great because of the wonderful driver that drove me around , but the one thing that would keep me from coming back to the secrets would be the cats running around the resort . the staff was great , but not a great variety of Jamaican food there at the resort.

    Dec 05, 2019

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319