Plus - Services, amenities or facilities that are superior to other hotels with the same numerical rating.
Hotel Overview
Location
Montego Bay - BeachProperty Information
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Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
Based on 7514 reviews
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Aug 19, 2019Very nice
My wife, two teens and I very much enjoyed two weeks here at the end of July and would definitely return. The good : The beach can be stunning - see pics, Some staff are genuine and very hard working, Food is mostly very good, even in the buffet, Jerk hut - but measure your jerk sauce , Coffee shop - blue mountain is wonderful, Ice cream - mmmm ice cream, Entertainment was mostly ver good, it’s not normally for us but it was hard to leave. Sports bar- they opened early just so we could watch the cricket World Cup final - thanks, Did I mention the beach, pool loungers always available although the parasols go quickly, Drinks are mostly good, Internet was mostly good, Room wasn’t as small as some say, Rooms were cleaned most days-as long as you tip, Floating obstacle course just up the beach $10. For the day, Y The not so good: They alternate restaurant opening days and the ones that are open you’ll need to be ready for 6pm to get in. The Indian food was way too hot and I’m a seasoned Indian food eater Only a handful of lounger mattresses The private island was a mess Beach sellers got a little tiring The smell of weed by the beach was constant My son got stung by a jellyfish and the lifeguard was useless, a gardener helped us in the end 😡 All taxi drivers charge a minimum $50. For the shortest 5 minute trip to town or luminous lagoon 1 mile away, By mid afternoon the adult pool is so loud and full of drunk Americans, it’s there Benidorm, Hardly any Bob Marley, No nice bars, the martini bar was terrible and reeked of vomit, 2lifts for the entire hotel, If you order chips at Hunters you’ll get 3 😝 It’s a popular hotel for Jamaican weekenders whom took every advantage of the free bar, Bluetooth speakers around the pool doesn’t make for a relaxing break, The room showers are a disaster - hot or cold - nothing in between, Expensive - factor 30 sun cream $28. Cheapest, Nothing nearby so got a little cabin fever, Went on a couple of trips to Dunn’s river falls, Mystic mountain, Ricks cafe and the Pelican bar which after a long rally drive was well worth it. We look back with fond memories and some amazing photos, like most good hotels the staff gloss over any shortfalls and this place would be 3star with different staff.
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Aug 19, 2019Bartenders at the lobby white sands bar
Amazing service at Royalton White sands in particular bartenders Kerina, Orlando and Tishana. Drinks tasted great and rapport was epic! Staff was welcoming and very friendly. Would definitely recommend.
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Aug 19, 2019
Royalton white sands!
This hotel is extremely welcoming. The service is unbelievable amazing. The pool service was excellent. Berry, Nekarta, Brenda and many many more! This is the second time we have been here and it’s expanded massively. The beach is clean and refreshing. The food is more than you would expect. The entertainment is out of this world. Delando and others in the vibe team have made mine and my family’s holiday an fabulous experience.Kids club/ teens club is helpful for the adults and leaves them to have a peaceful holiday and lets the children enjoy themselves while interacting with others. This hotel is by far one of the best hotels yet!
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Aug 19, 2019
Amazing
This holiday was amazing everyone was very welcoming , an Berry , nakata , Brenda etc ,were an excellent service! The pool was amazing the sea was clear an nice an the food was extremely excellent. The entertainment was excellent an the vibe team!
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Aug 19, 2019
Beach front royalton white sands
Berry gives us the full service on the beach front He entertains us with his acrobatic abilities and keeps us topped up with Fuel for the entire day Nakata and the kid markeeno are forever helpful with are orders at the bar