General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
College groups are not allowed
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum night stay restrictions may apply.Applies: Sunday - Saturday(3/19/2013 - 12/31/2050)
Customer Ratings & Reviews
TripAdvisor Traveler Rating1184 reviews
We love it here
We love coming to Granada. You feel welcome from the moment you walk in the door. Ramon was there to greet us and make us feel like family. We can’t wait to come back in November and February again, and will come to Granada every time we visit Mazatlan.
We went for a quick trip to help celebrate a friend’s birthday who spends the winter there so tried to save some money by staying here. The Granada side is very old. Our bathtub had tons of caulking holding it together and a strong sewer smell coming up every morning until I decided to use the Stoppers to plug the drains each evening. It is quiet and the pool is heated. We walked over to the buffet twice for dinner and decided it wasn’t worth the effort. Besides the loud noise which made it as inviting as a school cafeteria, the food was below average. Serving staff were trying hard to be pleasant and that was appreciated. Lunch by the ocean at the Alhambra was much better. Our friend planned the birthday celebration at the El Cid steak house and my husband said it was the best beef he’d had in Mexico so that was a highlight. Overall, if you don’t mind a bit dingy and are trying to save some pesos, the Granada side is the place to be! It’s clean and the staff try really hard to please!
Fun in the Mexican sun!
Love Mazatlán and the large El Cid resort there. All four hotels are great places to stay. Each has its own unique character. It is easy to find one that fits your style. We like the laid back atmosphere at the Granada but go over to the Castilla, Marina and Moro to eat at the excellent restaurants in them and occasionally hang out at one of their pools. The all-inclusive package is definitely the way to go if you like to do a little drinking on your vacation, and it allows you to easily project the costs of your vacation. Food is great, with lots of choices. Staff is very friendly and gives good, although often laid back, service. Perfect to help relax and unwind with. This is our fourth visit and we are already planning our fifth!
Vacation was heavenly at El Cid Resort. We love Granada because it's quiet and the pool isn't crowded and it's heated. We have access to El Moro, Castillo and Marina pools and restaurants which is perfect. Restaurants are diverse enough to offer many options for meals and staff are super friendly. We spent 2 weeks and loved every day of our stay. Spa services are good and economically priced. The resort is very clean and well maintained. Health club is great for a resort. This was our 4th trip and we've already planned our next stay.
the only complaint the outrageous cost to use the gym 10 USD a day and the wifi is 10 USD a day.go down one block to riccos and it is free. Very quiet pool until the weekend then very noisy with people playing loud music and unattended children.
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319