Hotel Overview

2019 Resort Added Values!
Extra Value: Free night and daily full American breakfast buffet for two (specific category restrictions apply).
Family: Kids 18 and under Stay Free.

Discover a luxurious Hawaii resort inspired by Culture, Well-Being and Genuine Aloha. From Mauna Kea's winter snow-capped mountaintop to the flowing lava of Kilauea Volcano to tropical rainforests and a teeming undersea world, the Big Island of Hawaii has much to offer the spirited traveler.

Vacation at Fairmont Orchid, Hawaii, a 32-acre luxury oceanfront Hawaii hotel and resort along the beautiful Kohala Coast and enjoy a sugar-white sandy lagoon and aquamarine waters, a year-round children's program, golf, tennis, six restaurants, and outstanding service.

Featuring a wide range of exceptional dining options, including a casual deli, wonderful breakfast restaurant with a daily buffet, oceanfront dining with the freshest island specialties, and an amazing sushi restaurant, this Kohala Coast resort puts the island's best dining right at your doorstep. Enjoy the Kohala Coast sunset, delicious offerings, and romantic fine dining in Hawaii at the AAA Four Diamond award-winning Brown's Beach House, or dip your toes in the sand for a more casual family dining experience at Hale Kai Restaurant. Try the sushi at Norie's Japanese Steakhouse and Sushi Bar, and the sumptuous three-day rotating breakfast buffet at Orchid Court to start your day off right. End the day with a tropical libation, beautiful Kohala Coast sunsets and live music at Luana Lounge.

Fairmont Orchid, Hawaii's award-winning, Spa Without Walls lets you enjoy the splendor of Hawaii's tropical climate with eight private outdoor waterfall hale (huts), six rejuvenating ocean-side hale and four indoor treatment rooms. With the soothing sounds of water, the pleasant ocean breezes, and the floral scent that fills the air on the Big Island, experience unparalleled luxury as our spa treatments integrate Hawaii's natural therapeutic environment and ancient healing arts into every experience at our Hawaii hotel day spa. This luxurious spa extends to a full salon and 24-hour fitness center with a 10,000-square-foot oceanfront swimming pool and world-class tennis courts.

At the beach, be sure to meet the native Hawaiian Green Sea Turtles that bask on the shoreline every afternoon. The Hui Holokai Beach Club Ambassadors not only cater to the beach comforts of guests by setting up chairs and cabanas with towels and ice water, checking out beach equipment and suggesting sunscreen, but the real fun begins when they share their knowledge of Hawaii Island's rich cultural heritage as well as their own Hawaiian legacies mixed alongside.

This luxury resort also offers a 36-hole golf course, memorable weddings, great shopping, and many more activities to keep you busy during your stay in the beautiful Kohala Coast.

Location

Waikoloa
Kona, HI, USA - Keahole (KOA) : 30 miles

Property Information

Year Built: 1990
Last Renovation: 2012
Accessible rooms: 6
All rooms non-smoking: 540
Floors: 6
Total rooms: 540

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed fee of $35.00 plus tax, per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Holiday cancel penalty applies when any portion of reservation falls under holiday period, including all stay-throughs.

Minimum night stay requirements may apply to your reservation.

A major credit card imprint is required upon check-in with the front desk before signing privileges on incidentals will be extended.  At the time of check-in, the front desk will also pre-authorize the credit card for incidentals based on the length of stay.

Convention attendees cannot book this property for their convention stay, they must book through the proper convention source.  Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.

Room taxes are included in vacation price.

Room requests are not guaranteed and are based upon availability at check-in.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Hotel Mandatory hotel imposed resort fee inclusions:

* Unlimited basic internet access in your guest rooms and resort public areas, wireless and wired. (Fairmont President’s Club  Members receive upgrade to premium speed internet access)
* Self-parking for one vehicle per room (Fairmont Gold guests receive valet parking for one vehicle per room)
* Any local, domestic long distance and 1-800 access calls from your guest room
* 24 hour access to the fitness center
* On-demand shuttle transportation within the Mauna Lani Resort
* 10% discount on published pricing for the Gathering of the Kings luau when booked through the hotel’s Concierge (may not be  combined with any other discounts or special offers)
* One-hour snorkel equipment rental (based on two sets per room, per day)
* Various Cultural Activities including Outrigger Canoe Rides, Daily Arts & Crafts, Cultural Hikes, Tide Pool and Snorkel Introductions (based on availability)

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in

Pet Policy Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 4989 reviews
  • 5.0 star tripadvisor rating
    Fairmont by the Sea

    There are so many reasons to love this hotel. Its typically Fairmont but beautifully set in grounds right by the Ocean with the most idyllic sunset you will ever see. Green turtes rest on the foreshore at night. The grounds are beautifully kept, the pool bar restaurant and gym are all very good. The staff are friendly, helpful and you get a sense of welcome. Valets greet you often with "welcome home". There are two shopping complexes nearby offering more restaurants and a few boutiques and gift shops. The best menu at the Fairmont Orchid is the rooms service menu which makes no sense but it's a good one. Has some much more choice than all the restaurants put together and not too expensive. Hale Kai for outdoor dining at sunset it lovely. Never tried Brown. Coffe shop for some reason has less choices than it used to which is annoying. Pool service, food and drink, is good. My only negative is that its expensive. Depending on time of year, month or availability of deals.....very expensive and as a result that makes it poor value for money at times. If we return, we will plan ahead and be more considered. That said you can find deal and rates with +/- $200 if your flexible on dates. Also the hotel can host large conferences which gives the Hotel a very weird non holiday vibe when the pool is empty during the day and bar packed at night. Overal though, you will have an amazing time at the Fairmont Orchid. I would recommend it as caveated above. It's a lovely place you will make memories here you wont forget.

    Jul 22, 2019
  • 1.0 star tripadvisor rating
    Trying to book a suite, but no one will return my calls or email. What is the deal with this place?

    I sent this email to Orchid yesterday after not getting any response to my three phone calls. When I told the receptionist about my inability to connect with anyone, she connected me to another voicemail. Still haven't been acknowledged. MY EMAIL: I spoke with Kylie last weekend and she was very helpful in educating me about the Fairmont Orchid. She quoted me a rate of XXX pre tax and fees for five nights in the two-bedroom Presidential Suite in the North Tower. Because the rate is non-refundable, I asked if I could call back after checking on airfare. I booked my airfare and now want to reserve the room, but I am unable to do so online or via your 800 reservation number. I have left three messages with in-house reservations (two with Kylie) and have not heard back. Can someone please assist me? If this isn't going to work out, I have a small window to cancel my airfare, so this is urgent.

    Jul 22, 2019
  • 5.0 star tripadvisor rating
    Overall very positive

    We were there for business & pleasure. The ammenities are very good, & the bathrooms delightful! The grounds are well kept, & the pool was fabulous. More than usual was offered at the breakfast buffet & of good quality. Didn’t like the food down by the beach bar... near the pool. $16 USA for a tasteless tofu roll... didn’t go back to eat there after that - I love tofu & that was plain & bad! But otherwise fabulous! Plenty of places to eat nearby. There’s a supermarket within walking distance - say 1mile (one way) & there are bikes to hire. There’s no mini bar - but at least you can stock the fridge to your liking! Loved it!

    Jul 21, 2019
  • 5.0 star tripadvisor rating
    Perfect spot for resetting!

    The beach, pool, spa, and restraunts are service oriented and located in the perfect setting. Staff is attentive, friendly and welcoming. The eco program is great and the green turtles are abundant! Staff and setting makes this property high quality!

    Jul 21, 2019
  • 5.0 star tripadvisor rating
    Amazing, amazing hotel - had the best experience here

    I stayed at the Fairmont because the Chopra Center had a retreat here. What an amazing property and hotel. Just beautiful grounds. I had a massage at the Spa in their Spa without walls and it was so relaxing (tip book early or late if it's hot during the day). The food was amazing and the Executive room was a real treat. The room had crisp, clean A/C and the customer service was excellent. The hotel seemed large but was well planned as there are plenty of stairs and elevators to get around. There was also music at night near one of the restaurants.

    Jul 20, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519