Hotel Overview

2019 Resort Added Values!
Family: Kids 17 and under Stay Free. Kids 5 and younger Eat Free.

Walk barefoot through 40 acres, steps from Wailea Beach. Indulge at the award-winning Spa Grande and some of Maui's best restaurants. Your ultimate Hawaii getaway begins at the Grand Wailea Resort, winner of the AAA Four Diamond Award, 1998-2012 (14 years consecutive).

Located on the beautiful island of Maui - voted the Best Island in the World by the readers of Conde Nast Traveler - the Grand Wailea offers spacious beachfront accommodations designed for pure luxury and relaxation.

The Grand Wailea Resort features the best pools and water activities in Maui. Our Wailea Canyon Activity Pool is for the kid in everyone, with waterslides, rapids, a rope swing, and more. The nine pools on six different levels are connected by a river that carries swimmers along whitewater rapids and gentle currents. Wailea Canyon includes four jungle pools, four intertwining slides, a whitewater rapids slide, a Tarzan pool with rope swing, a sand beach, six waterfalls, caves, three Jacuzzis, an infant pool, the world's first water elevator, the Lava slide, Ana Puka slide, and a swim-up bar. The elegant Hibiscus Pool, reserved for adults, is a quiet retreat for sun and relaxation.

Voted 'Top 10 Spas in the United States' by CondŽ Nast Traveler and Travel & Leisure magazines, Spa Grande at the Grand Wailea is the best spa on Maui and one of the most luxurious resort spas in Hawaii. Spa Grande offers a wide array of treatments that reflect a balance between the traditions of the east, west, and ancient Hawaii. There is no Maui resort spa like it. It includes 40 treatment rooms in a 50,000 square-foot spa, the largest spa in Hawaii. It is famous for its exclusive Terme Hydrotherapy Circuit, a unique haven of water therapies featuring a Roman tub, saunas, cascading waterfalls, Swiss jet showers, a Japanese furo, and five specialty baths.

This award-winning resort is also near five championship, 18-hole, golf courses. Wailea Golf Club features three Maui golf courses, the Blue, Gold, and Emerald Courses, meticulously designed by the world's best golf architects. Discover some of Maui's best restaurants without even leaving the resort. From award winning restaurants like the HUMUHUMUNUKUNUKUAPUAA to world-renowned chefs like Alan Wong and his acclaimed AMASIA, the Grand Wailea Resort features a wide range of cuisine and casual dining options set in stunning Maui atmospheres.

And of course, just steps away from the Grand Wailea, is Wailea Beach, rated one of the best beaches on Maui and one of the top beaches in the world. Snorkel with green sea turtles. Kayak or stand-up paddleboard in Maui's warm waters. Or simply rent a cabana and watch a perfect Wailea Beach sunset. Whatever you desire on your Maui vacation, there is something for everyone at the Grand Wailea.

Location

Wailea - Beach
Kahului, HI, USA - Kahului Airport (OGG) : 30 miles

Property Information

Year Built: 1991
Last Renovation: 2007
Air conditioned guest rooms: 780
Floors: 9
Total rooms: 780

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed fee of $40 (plus tax) per room, per day, will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.
Advisory A minimum parking fee of $40 + tax per room, per day, per vehicle will be charged and collected by the hotel at check-in or check-out. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.
Advisory The activity pools will be closed for water slide repairs. The adult pool will remain open for guests of all ages. Wailea Canyon Activity Pools inclusive of slides, jacuzzis, cabanas & restaurants located among the pools will be closed for refresh. Resurfacing of slides will not involve jack hammers or loud machinery. Slide refresh will be seen by guest rooms overlooking the Wailea Canyon Activity Pool. Please note renovation dates are subject to change at any time without prior notification.

General Policies & Fine Print

Check In: 4:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 7891 reviews
  • 5.0 star tripadvisor rating
    Worth every Penny!

    From beginning to end, this hotel was incredible. The staff were all extremely accommodating, very friendly, and were on top of our requests. Beautiful property with the beach a short walk away. We will stay here anytime we visit Maui.

    Sep 21, 2019
  • 1.0 star tripadvisor rating
    Bad experience

    This hotel is good as far as the staff that works here (valet, housekeeping, pool attendants, etc) but the upper management sucks. I booked a room through hotwire and when i got the hotel for check in... they told me half the resort was closed for pool renovations. (Activity pool) how come i wasn’t notified of this when i actually booked the hotel. I went to complain to guest relations at 7am the day after i checked in, realized the magnitude of what i was limited to on my stay as we checked in day before when the sun already set. I complained to a manager telling her this is unfair to spend over $600 dollars for two nights and have limit access to the resort without advanced notice or warning that during my stay the activity pool will be closed. I told her communication should be better. She told me they did there best to let third party vendors know of this closing and called everyone and that its not under there control. I did not receive one notification of this closing till the day i checked in. I asked the manager and told her i was upset about this lack of communication on their part and that i would like some sort of compensation for this ordeal. I said it didnt have to be monetary. She said they are not offering any compensation for this but she would discuss my case at executive level with upper management and she would call Me with updates. At 3pm she called and said I discussed your case with upper management and they said at this point we are not offering any compensation for your ordeal. I think this is hard to believe considering you are a 5 star resort... i didnt even ask for monetary compensation, all i asked was something they can offer me to make my stay more pleasant while i am here or something they can do to make me feel better about the situation. After spending over 600 dollars for two nights and you cant offer any sort of appreciation/compensation... not even $1 dollars worth, i find that hard to believe coming from a 5 star resort. Even resort credit or any other resort perk would have been nice. But to flat out say NO to anything is pathetic for the type of business this is. The resort upper management should be ashamed of themselves for this decision. I will make sure i wont refer this resort to anyone. Actually i put this ordeal I experienced on my social media and a group of 10 people reached out to me asking about the resort and they are going to cancel there reservation under free cancellation policy as they were staying here in the next couple months. This experience was horrible and i hope i never have to deal with this again. This type of treatment towards there guests is unfair, even though i was upset, i was going out my way to tip the staff. I did my due diligence as a guest but did upper management do theres? NO... such a shame, will never stay here again and if your reading this review, think about changing your plans!

    Sep 21, 2019
  • 5.0 star tripadvisor rating
    Anniversary trip

    Great time! Hotel is always amazing! Love the adult pool. Lunch pool side food was prompt & delicious. Staff provided cold water & drinks all day long. Rooms quiet & very clean. Beds very comfortable.

    Sep 20, 2019
  • 5.0 star tripadvisor rating
    Amazing hotel

    We stayed here for 5 nights on a multi-island trip to Hawaii from the UK. First impressions were 'wow' and they continued to be that throughout our stay. The property, surroundings and facilities were fabulous. A very special hotel in relaxing surroundings. Would love to stay again.

    Sep 20, 2019
  • 1.0 star tripadvisor rating
    WARNING - NOT WHAT YOU EXPECT FROM A WALDORF ASTORIA BRANDED RESORT

    We have been coming to this resort twice a year since 2013, we are longtime Hilton Diamond members and Waldorf Elite members since 2015. Our last four trips to the resort have been a complete disaster. The first disaster included having a spa charge added to our bill for $10,000.00 in error, which ruined the second half of our vacation at the Hilton Waikiki resort. The promises made to us about the Elite membership were false. The Elite membership does not give any true "Elite" benefits. Hilton Diamond members beware because this resort does not recognize your Hilton status as all other Hilton facilities do. I have had better recognition as a Diamond member at the lowest level Hilton properties compare to this Waldorf Astoria resort. The restaurants are extremely expensive, with limited menus, and we have sent back food more than once. As I am writing this review, my wife and I are here to celebrate our 25th wedding anniversary. This resort has literally ruined our anniversary today and the compensation offered was 50K Hilton points, which won't even cover a single night at the resort. As a Hilton Diamond member, I have always had good experiences at Hilton Hotels, however this Waldorf Resort does not even equal the service I have had at a Hilton Garden Inn. The management of this resort should be ashamed of themselves for treating Hilton Diamond members and their own Elite members this way. We loved this resort for many years, but the customer services is now horrible.

    Sep 18, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519