Hotel Overview

2019 Resort Added Values!
Extra Value: Free night and daily full American breakfast buffet for two (specific category restrictions apply).
Family: Kids 18 and under Stay Free.

Discover a luxurious Hawaii resort inspired by Culture, Well-Being and Genuine Aloha. From Mauna Kea's winter snow-capped mountaintop to the flowing lava of Kilauea Volcano to tropical rainforests and a teeming undersea world, the Big Island of Hawaii has much to offer the spirited traveler.

Vacation at Fairmont Orchid, Hawaii, a 32-acre luxury oceanfront Hawaii hotel and resort along the beautiful Kohala Coast and enjoy a sugar-white sandy lagoon and aquamarine waters, a year-round children's program, golf, tennis, six restaurants, and outstanding service.

Featuring a wide range of exceptional dining options, including a casual deli, wonderful breakfast restaurant with a daily buffet, oceanfront dining with the freshest island specialties, and an amazing sushi restaurant, this Kohala Coast resort puts the island's best dining right at your doorstep. Enjoy the Kohala Coast sunset, delicious offerings, and romantic fine dining in Hawaii at the AAA Four Diamond award-winning Brown's Beach House, or dip your toes in the sand for a more casual family dining experience at Hale Kai Restaurant. Try the sushi at Norie's Japanese Steakhouse and Sushi Bar, and the sumptuous three-day rotating breakfast buffet at Orchid Court to start your day off right. End the day with a tropical libation, beautiful Kohala Coast sunsets and live music at Luana Lounge.

Fairmont Orchid, Hawaii's award-winning, Spa Without Walls lets you enjoy the splendor of Hawaii's tropical climate with eight private outdoor waterfall hale (huts), six rejuvenating ocean-side hale and four indoor treatment rooms. With the soothing sounds of water, the pleasant ocean breezes, and the floral scent that fills the air on the Big Island, experience unparalleled luxury as our spa treatments integrate Hawaii's natural therapeutic environment and ancient healing arts into every experience at our Hawaii hotel day spa. This luxurious spa extends to a full salon and 24-hour fitness center with a 10,000-square-foot oceanfront swimming pool and world-class tennis courts.

At the beach, be sure to meet the native Hawaiian Green Sea Turtles that bask on the shoreline every afternoon. The Hui Holokai Beach Club Ambassadors not only cater to the beach comforts of guests by setting up chairs and cabanas with towels and ice water, checking out beach equipment and suggesting sunscreen, but the real fun begins when they share their knowledge of Hawaii Island's rich cultural heritage as well as their own Hawaiian legacies mixed alongside.

This luxury resort also offers a 36-hole golf course, memorable weddings, great shopping, and many more activities to keep you busy during your stay in the beautiful Kohala Coast.

Location

Waikoloa
Kona, HI, USA - Keahole (KOA) : 30 miles

Property Information

Year Built: 1990
Last Renovation: 2012
Accessible rooms: 6
All rooms non-smoking: 540
Floors: 6
Total rooms: 540

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory A minimum mandatory hotel-imposed fee of $35.00 plus tax, per room, per day, will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due. For a detailed description of what is included in the mandatory fee, please see hotel policies.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Holiday cancel penalty applies when any portion of reservation falls under holiday period, including all stay-throughs.

Minimum night stay requirements may apply to your reservation.

A major credit card imprint is required upon check-in with the front desk before signing privileges on incidentals will be extended.  At the time of check-in, the front desk will also pre-authorize the credit card for incidentals based on the length of stay.

Convention attendees cannot book this property for their convention stay, they must book through the proper convention source.  Convention attendees that violate this policy will be responsible for paying any higher rates and may not be eligible for any promotional offerings.

Room taxes are included in vacation price.

Room requests are not guaranteed and are based upon availability at check-in.

Resort Fee - A mandatory hotel-imposed fee is charged and collected by the hotel either at check-in or check-out.

Hotel Mandatory hotel imposed resort fee inclusions:

* Unlimited basic internet access in your guest rooms and resort public areas, wireless and wired. (Fairmont President’s Club  Members receive upgrade to premium speed internet access)
* Self-parking for one vehicle per room (Fairmont Gold guests receive valet parking for one vehicle per room)
* Any local, domestic long distance and 1-800 access calls from your guest room
* 24 hour access to the fitness center
* On-demand shuttle transportation within the Mauna Lani Resort
* 10% discount on published pricing for the Gathering of the Kings luau when booked through the hotel’s Concierge (may not be  combined with any other discounts or special offers)
* One-hour snorkel equipment rental (based on two sets per room, per day)
* Various Cultural Activities including Outrigger Canoe Rides, Daily Arts & Crafts, Cultural Hikes, Tide Pool and Snorkel Introductions (based on availability)

The above list may not be comprehensive. Mandatory hotel-imposed fees may not include tax and are subject to change. The hotel can provide current fee and inclusions when you check-in

Pet Policy Pets Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 5064 reviews
  • 5.0 star tripadvisor rating
    Great experience

    When arrived we were greeted by very friendly front lobby attendants. They got out our luggage from our car and later delivered it to our room. We arrived at 3:30 and our king bed garden view room was not ready. They offered an upgrade to two queens partial ocean view for free if we didn’t want to wait. We went with the upgrade! The snorkeling area was the best I’ve seen. We saw 10 turtles and bright colored fish. The pool was heated and very clean. We rode their free shuttle to Tommy Bahamas restaurant for happy hour. It’s inside a small mall with a grocery store. Very convenient.

    Oct 13, 2019
  • 3.0 star tripadvisor rating
    Nice hotel

    We stayed in a garden view suite which was large and spacious. The room was well appointed. We had 11/2 bathrooms. The main one was large, had a full tub/shower and another separate shower stall. There was fresh towels throughout the day as they swapped them out. Bed was a king and very comfortable with nice feather pillows. There was a mini fridge which was nice. The orchid court was closed for renovations so the buffet breakfast was held in a banquet room. The set up was a bit haphazard. There was a shortage of food as many chafing dishes were empty. The restaurants on site were very good as we tried them all. The beach was nice with excellent snorkeling. Rated the review lower due to lack of aloha on arrival. No welcoming, no lei greeting, no luggage help, no offering of valet or self park. Had to figure it out myself. Check in was ok but did not value us being platinum members.

    Oct 11, 2019
  • 5.0 star tripadvisor rating
    Gorgeous "Grand Old Lady" - Superb Staff - Large Rooms

    This hotel has been around for awhile, but it has been tended to with lots of TLC. It is a beautiful hotel set in a lush tropical paradise. The staff are all very friendly and helpful, and are always smiling! Special commendation to Gianna at the front desk - so wonderfully helpful to the guests. The breakfasts are very good and service is excellent, with very thoughtful servers. Our standard room was quite large, very clean, and very well equipped. The hotel is very welcoming in all ways. We will stay here again when we return to the Kona area.

    Oct 09, 2019
  • 5.0 star tripadvisor rating
    Excellent hotel in beautiful scenery

    Hotels of the Fairmont brand usually are already very high class but "The Orchid" really outdid itself. Fast and friendly checkin with Lei flowerchains for the ladies and seashell chains for the gents. Spacious rooms with great views, breakfast with excellent hot and cold choices. A real highlight is the huge pool and the sea turtles (and sometimes Manta rays) that come near the shore at night. My wife especialy liked the fantastic outdoor spa - an absolute bliss and must do at "The Orchid". The staff was always quick at hand to offer advice on what to visit or which restaurants match our taste. Couldn't give higher praise to this venue and we'll definitively be back!

    Oct 06, 2019
  • 1.0 star tripadvisor rating
    Waited for Room, then it had Pubic Hair, followed by 7 days of Construction Noise

    Pathetic. Service is going through the motions. They KNOW you have no competing resort nearby, as Mauna Lani is closed for renovation. Waited for hours after check-in to get our room. They left us with no wifi, nowhere to go, and could not use a room number to use any of the resort restaurants. Well, at least not as a "Guest". And did we ever not feel welcomed as a Guest. The room, when ready, had pubic hair (of multiple lengths and colors, BTW), on the toilet seat and water closet tile floor. So WELCOMING. We woke up to an 8 AM buzzsaw. Literally. They were cutting wood for their new restaurant outside our Lanai. So WELCOMING. AND THE BEST PART? I go to the Front Desk and they asked, "What Noise?" Ummm, I'm not a General Contractor! The Saw NOISE, the Noise you can HEAR from HERE???!!!! What I found the most telling of it all was that on the pristine grounds, they allowed a Construction Vehicle to park in it. Not even going to even ATTEMPT to provide an illusion of a serene and quiet stay. Front Desk "inquiry" was never followed up on. They left nuts and a generic "sorry for the inconvenience" note. But WAIT. I AM ALLERGIC TO NUTS. ARE YOU TRYING TO POISON ME????? A simple apology and review of maybe moving rooms would have sufficed. But WHY would would you want to TRY AND HARM ME??? THIS PLACE SUCKED! They don't care about you. At all. They do what their told, inclusing putting potential POISON in your room. ALLERGY SUFFERRLERS, you have been warned. DO NOT STAY HERE!

    Oct 04, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519