Hotel Overview

2019 Resort Added Values
Honeymoon: Bottle of sparkling wine, fruit plate, romantic dinner with a bottle of house wine, and room upgrade (based on availability; minimum 5 night stay).
Family: Up to two kids 12 & under Stay, Play & Eat Free during select dates.

Create lasting memories at Grand Oasis Cancun. Under an impressive crystal cupola, the lobby of the hotel captivates with its hanging plants and exotic gardens. All rooms are decorated in a minimalistic Mexican style, and offer a balcony. This hip, all-inclusive resort is located in the heart of Cancun's hotel zone, on a magnificent white-sand beach that's close to nightclubs, bars, restaurants, and shopping. 

Grand Oasis Cancun offers a variety of daily activities and entertainment. Stay in shape at the fitness center, swing into action at the 9-hole, par-3 golf course ($), or relax at the full-service spa ($). Grand Oasis Cancun also has tennis courts and shops. Take a dip in one of the longest pools in Cancun or relax under a palapa on the beach. 

Grand Oasis Cancun is known for its high-profile entertainment. Highlights include Vegas-style aerial acrobatics shows, the multi-level Red Casino, themed parties, DJs at the pool and beach clubs, and concerts by internationally-renowned artists. More than 50 in-house performers -- singers, acrobats, skaters, comedians, flash mobs, and more -- ensure that entertainment experiences can be found throughout the resort every day. Dance the night away at the on-site nightclub, or relax to the sounds of live bands and musicians each night. 

This resort provides the highest standards of quality and offers an exciting and fun atmosphere. Grand Oasis Cancun boasts one of the largest selections of restaurants and bars in the city. Take advantage of many eateries, each one with different specialties, and enjoy your favorite cocktail in one of the amazing bars.

Location

Cancun - Hotel Zone - Beachfront
Cancun International Airport (CUN) : 10 miles

Property Information

Total rooms: 1200

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 

This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes and service fees are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis.  As a general rule, Oasis Hotels & Resorts will not accept Student/Youth GROUPS (not applicable to family travel).  Any guests meeting the above definition of Student/Youth Traveler are subject to the following conditions:
-Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Cash Only).  Policy is mandatory, per person and not refundable.
-Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
-Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.
-Any student group traveling with guests under the age of 18 will require chaperone(s).  One chaperone is required per 1-19 students/youths under the age of 18.  The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round.
•Please note the legal drinking age in Mexico is 18.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 11346 reviews
  • 5.0 star tripadvisor rating
    Wonderful Family vacation

    This is my second time visting the hotel with my family . What can we say but that we loved our time there . Everything is outstanding from the staff , to the food ( The Cevicheria , outstanding seafood) to the service . Thank you all, for making our experience amazing especially Arael and Angel ( at pool bar) for such great service. Will definitely visit again .

    Jul 23, 2019
  • 4.0 star tripadvisor rating
    Cancun short vacation

    Is a very nice hotel. The personnel is very helpful and friendly. The food is excellent specially the sea food place near the beach for lunch is highly recommendable. The only negative is the sea weed in the water but there is not much the hotel can do about this. Nature always wins !!

    Jul 23, 2019
  • 5.0 star tripadvisor rating
    Great entertainment team !

    The entertainment at this hotel was like no other !! The whole team Of coaches Sophia , Uriel and Raúl were amazing . They do many activities so you are never bored at the pool . The entertainment team are the best ! They are super friendly to all the guests . Night entertainment was sooo much fun . Special thanks to Jack and Miguel who made going out to a nightclub super fun !! Thank you Jack , Miguel , Tania and Isabel . You guys are the best and made our trip a memorable one that we will never forget ! We will definitely be returning as long as they are still there . Also food and service were great . Everyone goes out of their way to make sure you are happy . Best hotel I’ve been at so far.

    Jul 22, 2019
  • 5.0 star tripadvisor rating
    The best time

    I want to thank Ramon, Lupita, Valentin, Manolo, Eladio, and everyone for making our stay the best. Family had a great time and staff's customer service was overwhelmingly superb.The resort staff all seem happy to help when you have questions and seem happy to do their job. Food is great, with numerous selections of restaurants and shops on site. Family friendly events and activities are easily accessible. Taxis seem to be on standby or arrive for pickup no greater than 3 minutes. Thank you so much for a great time. I'll remember my experience forever.

    Jul 22, 2019
  • 5.0 star tripadvisor rating
    EXCELLENT FAMILY VACATION

    fiesta americana condessan cancun was perfect in every way. all staff was attentive to our needs the waiters and all staff are friendly and room was cleaned everyday. le cevicheria exceeded our expectations with fresh seafood daily. thank you our kids had a great time.

    Jul 22, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519